Top 6 ccna Jobs in jackson, tn

IT Support Specialist
Aeneas Internet & Telephone —Jackson, TN
- Weekends as needed
- Mid-level
OT Network Engineer
Delta Faucet Company —Jackson, TN
- $76,400 - $120,010 a year
- Full-time
- System design
- Mid-level
- 3 years
- Tuition reimbursement
Electrician
aventiv —United States
- $43.81 - $49.94 an hour
- Microsoft Excel
- 5 years
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Senior Technical Training Specialist
Segra —United States
- Full-time
- Schematics
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply

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OT Network Engineer
Delta Faucet Company —Jackson, TN
Be part of a team that keeps our manufacturing operations running at peak performance while driving innovation.
$76,400 - $120,010 a year
Sr. OT Network Engineer
Delta Faucet Company —Jackson, TN
Excellent communication and documentation skills across technical and non-technical teams. Be part of a forward-thinking team driving digital manufacturing…
$103,700 - $163,020 a year

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Onboarding SME - Telephony
Eltropy Inc. —Columbus, OH
Partner with Onboarding Managers to execute technical onboarding for new credit union clients, including network assessments, call flow design, and go-live…
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Network Implementation Engineer
IP Pathways —Columbus, OH
Familiarity with ticketing systems, remote monitoring tools, and managed service delivery environments. Configure, implement, and manage network infrastructure…
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ccna jobs near jackson, tn

IT Support Specialist

Aeneas Internet & Telephone -
Jackson, TN

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Job Details

Qualifications

Telecommunications network troubleshooting
Network analyzers
Phone communication
Server troubleshooting
Technical Proficiency
Packet capture analyzers

Full Job Description

Job Summary

As an IT Support Specialist, you will staff the Aeneas Technical Support Call Center, assisting customers in resolving technical issues via telephone. Training will be provided upon employment.

Major Duties

Answering calls from customers and resolve any technical issues they report
Resolving issues by remote access to customer software
Maintaining and troubleshooting VoIP and routers
Keeping accurate and up-to-date records of trouble tickets and their resolutions

Other Duties May Include

Maintaining LAN/WAN connections, support high-availability, scalable LAN/WAN Enterprise network infrastructures, and manage the documentation and administration needs of a large enterprise LAN/WAN
Troubleshooting access and communication issues in a variety of environments
Maintaining and supporting network infrastructures based on the latest technologies and methodologies
Providing best quality customer service to customers
Investigating new access methods and network technologies
Documenting network architectures, design, and operational notes

Requirements

Must live in Madison or adjoining county. (No out-of-state applications will be accepted.)
Must have excellent customer service skills/verbal skills and outgoing personality with the ability to demonstrate empathy, patience, and caring to customers over the phone.
Must be willing to work 8am – 11pm, 365 days a year including weekends and holidays.
Proven troubleshooting skills (LAN/WAN, internet, packet capture utilities (e.g. Sniffer), servers, clients, and applications
Growth in technical skills through certifications (CCNA/MCSE) or other similar achievements is required. Within a year of employment, the following certifications are expected to have been completed if you do not already have them: CCENT: Interconnecting Cisco Networking Devices Part 1 (ICND1), Cisco Certified Network Association, Microsoft Certified IT Professional: Enterprise Desktop Administrator on Windows, Enterprise Administrator on Windows Server
Demonstrated performance in technical work environment

Preferred Requirements

Programming and or scripting experience a plus
Knowledge of or experience with TCP/IP, Routing, standard LAN/WAN technologies and common network designs
Some experience as a field technician (basic cabling skills, basic telephone installation including RJ-21X and POTS)

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ccna jobs in jackson, tn

IT Support Specialist

OT Network Engineer

Electrician

Senior Technical Training Specialist

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