Top 22 Technical support representative Jobs in Jackson Ga

Technical Support Representative
Conexon —McDonough, GA
- Overtime
- No high school diploma
- High school diploma or GED
- In-person
- Disability insurance
- Health insurance
Quick Apply
Customer Support Specialist I
Southern States, LLC —Hampton, GA
- Full-time
- Bachelor of Science
- Engineering
- Mid-level
Quick Apply
Customer Service Representative
NICOLAS PERFORMANCE —Griffin, GA
- $11 - $14 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
Sales Representative
Baker Distributing Company LLC —Covington, GA
- Clean driving record
- English
- Mid-level
Quick Apply
Area Sales Manager - Switch Division
Southern States, LLC —Hampton, GA
- Full-time
- Mid-level
- Travel
- US work authorization
Quick Apply
National Account Director
Mistras Group, Inc.-Shop —United States
- Remote
- Microsoft Excel
- Ability to climb stairs
- High school diploma or GED

Other jobs to consider

Find your next job by exploring related positions.

Field Support Technician
Clayco —Atlanta, GA
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across…
Quick Apply
User Support & Training Specialist
E Logic —Atlanta, GA
E-logic is hiring a User Support & Training Specialist to deliver comprehensive tier-1 and tier-2 technical help desk support, build user enablement programs,…
From $60,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour
IT Field Support Technician
Cellular Sales Verizon Authorized Retailer —Columbus, OH
Must possess a valid US driver's license with a clean driving history for the past 3 years. Usage of Technical Expertise: Acquiring and applying technical and…
$23 - $33 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical support representative in jackson ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative jobs near jackson ga

Customer Service Representative jobs in Griffin, GA

Sales Representative jobs in Covington, GA

Regional Sales Manager jobs in Minneapolis Saint Paul, MN

Guadalupe Regional Medical Center jobs in Seguin, TX

Regional Sales Manager jobs in Cleveland, OH

Dental Sales jobs in Alabama

Automotive Sales Manager jobs in Los Angeles, CA

Regional Sales Manager jobs in Pennsylvania

Regional Sales Manager jobs in Cedar Falls, IA

Customer Service Representative jobs in Miramar, FL

Call Center Customer Service Work From Home jobs in Mcallen, TX

Pharmaceutical Sales Representative jobs in Michigan

Customer Service Representative jobs in Chicago, IL

Customer Service Representative jobs in Tampa, FL

Customer Service Representative jobs in Riverview, FL

Remote Claims Representative jobs in California

Airline Customer Service jobs in Chicago, IL

Customer Specialist jobs in Indiana

Customer Success Specialist jobs in Chicago, IL

Customer Specialist jobs in Pittsburgh, PA

Technical Support Representative

Conexon -
McDonough, GA

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

High school diploma or GED
Technical Proficiency

Full Job Description

Description:

Conexon Connect is a fast-growing internet service provider that works alongside Rural Electric Cooperatives to deliver and operate advanced fiber-to-the-home (FTTH) networks across the country. Our mission is to bring high-speed internet and phone service to Rural America and ensure exceptional service for every customer we support. Our team is driven by purpose, collaboration, and a commitment to bridging the digital divide. As we expand into additional states and communities, we’re seeking team members who are excited to help us make a lasting impact by transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home.

The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in the world. This representative will take incoming calls or emails from customers and offer resolutions by analyzing, troubleshooting and resolving technical issues. We are looking for a talented technical support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our growing company. You can enjoy the satisfaction of using your skills to help people while working in a positive and encouraging office environment.

Location: On-Site

Job Type: Full- time

Schedule: Fixed, some irregular hours may be required

Overtime: Occasionally

FLSA Status: Non-Exempt

Travel: No

Requirements:

High school diploma or equivalent required
Excellent customer service and problem-solving skills
Detail oriented individual
Strong communication skills and ability to remain calm and professional in all circumstances
Ability to multitask between systems and adapt to change
Must be able to work independently and with a team
Analytical thinker with technical aptitude

Preferred

Associate degree or higher
Telecom industry experience a plus
Previous customer service/or technical support experience

Job Responsibilities

Provide daily support to Conexon clients via phone, email, or chat
Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
Interact and coordinate with other departments to resolve customer issues with the ability to determine further action or final completion on customer cases received
Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures
Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades
Perform other duties as assigned to fulfill the objectives of this position

Physical Requirements

Normal office conditions
Majority of time spent on the computer and phone

Standard Company Benefits Include

Three (3) weeks of paid time off
Comprehensive benefits package, including health, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
Retirement benefits

Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon’s mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process.
By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.

Quick Apply

Refine Your Search

technical support representative jobs in jackson ga

Technical Support Representative

Customer Support Specialist I

Customer Service Representative

Sales Representative

Area Sales Manager - Switch Division

National Account Director

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for technical support representative in jackson ga

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected