Top 581 It support Jobs in Jackson Heights Ny

Desktop Technician - Hybrid
nextSource Connect —New Hyde Park, NY
- $35 an hour
- Temporary
- Hybrid work
- 5 years
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Coreza Cloud Support I
Toshiba America Business Solutions, Inc. —New York, NY
- $80,000 - $100,000 a year
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
14d
SharePoint Support Specialist
New York City Council —New York, NY
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid training
- Paid holidays
Quick Apply
Digital Platform Support Analyst
Apple Bank for Savings —Garden City, NY
- $75,000 - $90,000 a year
- Full-time
- Management
- Mid-level
- 3 years
IT Support Engineer
Apicha Community Health Center —Jackson Heights, NY
- $24.04 - $28.81 an hour
- Weekends as needed
- Computer science
- Computer Science
- Word processing
- Paid holidays
- Health insurance
Quick Apply
15h
Help Desk Support Technician I
FORTUNE SOCIETY INC —Long Island City, NY
- $24.73 - $27.48 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
6d
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
IT Support Specialist I
Weill Cornell Medicine —New York, NY
- $33.30 - $37.69 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
IT Technician
Housing Works Inc —Brooklyn, NY
- $26 an hour
- Computer Science
- Office
- Bachelor's degree
- Paid time off
Quick Apply
11d
Computer Support Technician II
New York University —New York, NY
- $38.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
Service Desk Analyst I
Fanatics Collectibles —New York, NY
- $28.85 - $36.06 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
Quick Apply
Service Desk Technician
OFFICE OF CRIMINAL JUSTICE —Manhattan, NY
- $68,213 - $80,000 a year
- Multiple hires
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
11d
IT Desktop Support - Temp to Hire
UNION HEALTH CENTER INC —New York, NY
- $23 - $27 an hour
- Full-time
- Computer literacy
- Office
- Microsoft Office
8d
Computer Support Rep
Sid Harvey Industries I —Garden City, NY
- $25 - $28 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- ERP systems
- Profit sharing
- Paid holidays
IT Support Assistant Hourly
The City University of New York (CUNY) —Bronx, NY
- $24.48 - $27.68 an hour
- Part-time
- English
- High school diploma or GED
- Driver's License
IT Specialist
Osborne Association Inc —Brooklyn, NY
- $31.54 - $32.49 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- 403(b) matching
- Health insurance
11d
IT Specialist
Parsons —New York, NY
- $74,800 - $130,900 a year
- Windows
- Organizational skills
- SharePoint
- Wellness program
- Paid holidays
5d
Technical Desktop Support New York, NY
KU Telecom LLC —New York, NY
- Mid-level
- 3 years
- Ability to sit for extended periods
13d
IT Service Desk Analyst
Girling Health Care of New York —Brooklyn, NY
- $60,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
(USA) Specialist Technician, Technology Support - IT Support
Vizio —New York, NY
- $25 - $48 an hour
- High school
- Mid-level
- Office
- Paid jury duty
- Disability insurance

I want to receive the latest job alert for it support in jackson heights ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near jackson heights ny

Desktop Technician - Hybrid

nextSource Connect
New Hyde Park, NY

Quick Apply

Job Details

Temporary | Contract
$35 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Employee discount

Qualifications

Mobile device support
Operating systems
GPO
Laptop (troubleshooting support)
Network infrastructure
High school diploma or GED
Computer hardware
Desktop applications
Networking equipment (troubleshooting support)
IP networking
Productivity software
Desktop administration
Peripheral hardware support
Mobile devices

Full Job Description

Work options: Hybrid

Desktop Technician

Location: Hybrid. Based in the New York metro area with onsite meetings rotating between Melville and New Hyde Park. Reimbursable travel across Suffolk, Nassau, Westchester, and the Hudson Valley, including the Poughkeepsie area (approximately 20 sites).

Candidates located in Westchester, Long Island, Manhattan, Northern New Jersey or surrounding New York areas are preferred.

Duration: ASAP through end of year with potential to extend based on project pipeline.

Pay Rate: $35 per hour, commensurate with experience.

About the Role

The Desktop Support Technician supports all end-user equipment including desktop, laptop, printers, scanners and hospital equipment. The Technician ensures service level commitments and deliverables are met (adhering to documented Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

Duties and Responsibilities

Gathers data and compiles reports on KPIs, SLAs and other relevant data for management review
Assists with the development and implementation of short- and long-term solutions, including planning, testing and implementing new and enhanced systems, while remediating production impacting incidents and outages
Coordinates with vendors on break/fix issues as necessary
Images, installs, and supports software for all workstation types
Troubleshoots, supports, and repairs hardware

Technical Support Skills

Desktop support and troubleshooting experience
Printer and scanner troubleshooting
Password reset and user account support
PC imaging and workstation deployment
Device configuration and setup
Remote support and ticket resolution experience
Experience supporting go-live activities and user transitions

Deployment & Infrastructure Support

Hardware deployment support
IT infrastructure rollout support
Post-deployment issue resolution
Coordination with desktop, build, and support teams
User acceptance and workstation validation support

Customer Service Skills

Strong customer service orientation
Ability to interact professionally with medical and administrative staff
Ability to gather user requirements and identify application needs
Patience and professionalism in high-pressure support situations

Work Style & Logistics

Ability to work independently in the field
Experience supporting multiple locations
Willingness to travel between sites throughout Long Island and Westchester
Hybrid work experience (onsite and remote support)
Flexibility during deployments and go-live periods

Qualifications

High School Diploma or equivalent required
Minimum of five (5) years technology service delivery experience in a corporate and high availability environment, required, including knowledge of end-user and network-based hardware and software for Desktops, Laptops, MAC, printers, scanners, routers, switches, mobile devices
Experience with service delivery modes, processes, techniques and tools, required
Knowledge of Microsoft Operating systems (XP, 7) and Microsoft Office Suite software, and Microsoft technologies, including Active Directory, DHCP, DNS, GPOs, etc., required
Knowledge of Citrix, Networking (TCP/IP, DNS), required
Excellent written and oral communications skills as well as analytical and organizational skills, required
Experience with CA Desktop and Server Manager and CA Service Desk or other ticket tracking software, preferred
Epic experience and understanding healthcare workflows (preferred but not required)
ITIL v3 Foundation or Six Sigma Certification, preferred

Engagement Terms

W2 only.
No C2C or third-party agencies/suppliers.
No work authorization sponsorship now or in the future.

nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences or for any other reason.

nextSource is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at [email protected].

What nextSource Provides:

Healthcare Benefits including Medical, Prescription, Vision & Dental Coverage | United Healthcare
Voluntary STD & LTD | New York Life
401(k) Retirement Planning | Fidelity
Discount Program
You are Eligible to participate in the benefits program if you are considered a full-time employee of nextSource, working at least 30 hours per week on a consistent basis. Your coverage will be effective on the 1st of the month following 60 days of employment.

Quick Apply

Refine Your Search

it support jobs in jackson heights ny

Desktop Technician - Hybrid

Coreza Cloud Support I

SharePoint Support Specialist

Digital Platform Support Analyst

IT Support Engineer

Help Desk Support Technician I

Service Desk Technician

IT Support Specialist I

IT Technician

Computer Support Technician II

Service Desk Analyst I

Service Desk Technician

IT Desktop Support - Temp to Hire

Computer Support Rep

IT Support Assistant Hourly

IT Specialist

IT Specialist

Technical Desktop Support New York, NY

IT Service Desk Analyst

(USA) Specialist Technician, Technology Support - IT Support

I want to receive the latest job alert for it support in jackson heights ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected