Top 563 It support specialist Jobs in Jackson Heights Ny

Helpdesk Support Analyst
Emmi Dessert USA —Kenilworth, NJ
- $90,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
13d
Onsite Printer Support Specialist - Level 2
Revolution Technologies, LLC —New York, NY
- $30 - $35 an hour
- Full-time
- 5 years
- Analysis skills
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
Infrastructure Support Engineer
Nscale —New York, NY
- $100,000 - $140,000 a year
- On call
- Remote
- Mid-level
- 3 years
- Communication skills
Quick Apply
IT Support Specialist II
DoorDash USA —New York, NY
- $40.80 - $60.00 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Health insurance
Quick Apply
1d
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Information Technology - IT Service Specialist
Aritzia —New York, NY
- $50,000 - $150,000 a year
- Full-time
- Mid-level
- Office
Executive Desktop Support Associate
Fortress Investment Group LLC —New York, NY
- $150,000 - $160,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- 401(k)
IT Support Specialist
Elevate Technology Group —Manhattan, NY
- $70,000 - $85,000 a year
- Mid-level
- Windows
- Microsoft Office
IT Support Specialist
The Chapin School —New York, NY
- $75,000 - $85,000 a year
- Full-time
- School experience
- Classroom
- Google Workspace
Quick Apply
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
IT Support Analyst
Handshake —New York, NY
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid parental leave
- Health insurance
5d
(USA) Specialist Technician, Technology Support - IT Support
Vizio —New York, NY
- $25 - $48 an hour
- High school
- Mid-level
- Office
- Paid jury duty
- Disability insurance
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Bronx, NY
- $28 - $45 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Senior IT Support Specialist
Tishman Speyer —New York, NY
- $115,000 - $135,000 a year
- Weekends as needed
- Microsoft Outlook
- 5 years
- Windows
- Disability insurance
- Health insurance
IT Help Desk Technician II
Jazz at Lincoln Center —New York, NY
- $33.65 - $38.46 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
IT Service Desk Analyst
Kronia —Manhattan, NY
- $40 - $45 an hour
- Full-time
- Google Workspace
- Mid-level
- Windows
Quick Apply
7d
IT Support Engineer
Apicha Community Health Center —Jackson Heights, NY
- $24.04 - $28.81 an hour
- Weekends as needed
- Computer science
- Computer Science
- Word processing
- Paid holidays
- Health insurance
Quick Apply
7d
IT Support Engineer
Financial Technology Partners —New York, NY
- $115,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Opportunities for advancement
Help Desk Support Technician I
FORTUNE SOCIETY INC —Long Island City, NY
- $24.73 - $27.48 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
12d
Executive IT Support Specialist
The Community Preservation Corporation —New York, NY
- $90,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid jury duty
- Commuter assistance

I want to receive the latest job alert for it support specialist in jackson heights ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support specialist jobs near jackson heights ny

Helpdesk Support Analyst

Emmi Dessert USA -
Kenilworth, NJ

Quick Apply

Job Details

Full-time
$90,000 a year
13 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Desktop computer repair
Technology purchasing
IT sourcing
Computer operation
Mobile device support
Microsoft Excel
Microsoft Outlook
Technical documentation
Enterprise software
Peripheral setup
Hardware maintenance
Windows
Incident Escalation
Sonicwall
Bachelor's degree
Sales quoting
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Remote access management
Computer management
Customer support ticket management
Microsoft Teams
SharePoint
Technical customer support for office equipment
Hardware management
Management reporting
VPN management
Antivirus software support
Desktop administration

Full Job Description

This position is for a Helpdesk Support Analyst with networking experience and knowledge for the complete support of our IT Infrastructure. The role will be for a technical desktop support person, involved in daily troubleshooting of technology issues and interacting with the user community as well as other team members within the organization. Administration of various enterprise systems, including Microsoft Office 365, will be required.

Responsibilities:

· Provide tech support for Windows 11 users and related hardware/software issues in timely matters.

· Manage relationships, and act as an escalation point to ensure SLAs are met, with 3rd Party MSP vendor(s).

· Monitor desktops for any hardware and/or software failures and work to resolve those failures

· Maintenance of hardware and software inventories.

· Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals, including mobile devices.

· Support and maintain user account information including rights, security, and systems groups

· New User Equipment buildouts

· Create and maintain IT documentation.

Requirements for Desktop Support:

· Ability to troubleshoot hardware and software

· Experience with Window 11 and Office 365

· Experience with SonicWall and SonicWall VPN

· Knowledge of Microsoft O365 (Word, Excel, PowerPoint, Access, Outlook, Teams, SharePoint)

· Field incoming help requests and document user information and nature of problem or issue

· Resolve request or escalate problems when required, to the appropriate technical resource

· Assists in the design and development of standardized operational management reports to identify issues or monitor computers.

· Research, analyzes, and provides hardware/software quotations, ordering information and other purchasing information to users to assist in ordering needed equipment.

· Good organizational, problem-solving, and interpersonal skills.

· Ability to install, remove or repair basic computer system

· Communicate application problems and issues to management, development teams and end users

· Willing to lift and move printers, workstations etc. weighing up to 45lbs/20kg

Education and Experience

· Bachelors in computer science, or equivalent experience or qualification

· 2 to 4 years of engineering experience in supporting end users

· Provide tech support for Windows users and related hardware/software and resolve issues

· Hands on troubleshooting experience with Microsoft office 365

· Good Documentation skills

· Hands on with Antivirus tools, VPN Remote Access, LogMeIn, Freshdesk and other IT management tools

· Help maintain hardware/software inventories

· Document, maintain, upgrade, replace hardware and software for desktop and peripheral equipment

· Great communication skills, including active listening and comprehending of system

Emmi Group launches “Emmi Desserts” as the unified name for its global dessert business. The Emmi Group is launching “Emmi Desserts” as the unified name for its global dessert business and establishing “better for you” desserts as its strategic core: Premium desserts that offer uncompromising delight and are responsibly crafted with clean recipes, simple ingredients and sustainable packaging. The new brand identity combines local dessert traditions and translates them into innovative concepts for its partners around the globe.

The new identity brings together all dessert businesses of the Emmi Group under one identity while reflecting their individual heritage and maintaining the authenticity of each dessert tradition. From Italian Tiramisu and French pâtisserie to American Cheesecakes and British bakery classics, Emmi Desserts brings together the world’s most iconic dessert cultures. As a dessert specialist, Emmi Desserts offers its customers a highly innovative, bespoke premium desserts portfolio and works closely with them to further develop the category.

Emmi Desserts: “Crafted to make you smile”

Pay: $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Help desk: 2 years (Required)
VPN: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in jackson heights ny

Helpdesk Support Analyst

Onsite Printer Support Specialist - Level 2

Infrastructure Support Engineer

IT Support Specialist II

Service Desk Technician

Information Technology - IT Service Specialist

Executive Desktop Support Associate

IT Support Specialist

IT Support Specialist

IT Helpdesk Technician

IT Support Analyst

(USA) Specialist Technician, Technology Support - IT Support

IT Support Engineer I, Ops Tech Solutions (OTS)

Senior IT Support Specialist

IT Help Desk Technician II

IT Service Desk Analyst

IT Support Engineer

IT Support Engineer

Help Desk Support Technician I

Executive IT Support Specialist

I want to receive the latest job alert for it support specialist in jackson heights ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected