Top 5 Customer support specialist Jobs in Jackson Mi

Specialist Customer Experience
Lakeshore Recycling Systems LLC —Jackson, MI
- $20 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
20h
Customer Retention Specialist - State Farm Agent Team Member
Steven Bartshe - State Farm Agent —Eaton Rapids, MI
- $35,000 - $50,000 a year
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Assoc Specialist Customer Supply Chain
Altria —United States
- $72,900 - $107,100 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Business
- Profit sharing
- Paid parental leave
8d

Discover related jobs

Based on your search for customer support specialist jobs.

Domestic Operations Specialist I
ACF Global Logistics —Spring Arbor, MI
This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in providing excellent customer service.
$18 - $21 an hour
Quick Apply
6d
Branch Relationship Specialist
First National Bank of America —East Lansing, MI
Build relationships and generate low-cost deposits through local networking and community engagement. Responsible for cash drawer operations and balancing, with…
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Support Specialist
Carnivore Snax LLC —Lewis Center, OH
Respond to and resolve customer phone calls with professionalism and care. Must be tech savvy and eager to learn new systems and tools.
From $20 an hour
4d
Account Specialist
Showplace, Inc. —Columbus, OH
\* Ability to build lasting relationships. $16.00 to $18.00 an hour plus monthly bonuses, full benefits and more.
$17 - $20 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer support specialist in jackson mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support specialist jobs near jackson mi

Customer Service Representative jobs in Seattle, WA

Cash Application Specialist jobs in Chicago, IL

Customer Experience Specialist jobs in Bedford, NY

Customer Experience Specialist jobs in Naples, FL

Southwest Airlines Customer jobs in Dallas, TX

Entry Level Customer Service Representative jobs in Atlanta, GA

Customer Experience Specialist jobs in Brewster, NY

Customer Experience Specialist jobs in Fort Hood, TX

Director Of Supply Chain jobs in Remote

Supply Chain Specialist jobs in Lima, OH

Supply Chain Specialist jobs in St. Louis, MO

Supply Chain Specialist jobs in Tarpon Springs, FL

Supply Chain Specialist jobs in Antioch, TN

Supply Chain Manager jobs in Portland, OR

Supply Chain Remote jobs in New Jersey

Supply Chain Internship jobs in Texas

Medical Billing Coding Specialist jobs in Dallas, TX

Retention Specialist jobs in Las Vegas, NV

Retention Specialist jobs in Boynton Beach, FL

Retention Specialist jobs in Maryland

Specialist Customer Experience

Lakeshore Recycling Systems LLC -
Jackson, MI

Quick Apply

Job Details

Full-time
$20 - $21 an hour
20 hours ago

Qualifications

Microsoft Excel
Microsoft Outlook
Phone communication
Basic math
High school diploma or GED

Full Job Description

As a Customer Experience Specialist, you are part of a team supporting and serving our customers and clients through inbound and outbound calls. You will be expected to demonstrate a resourceful and quick thinking mindset that will assist with callers and answer questions in a concise manner as well as providing an exceptional and committed customer experience to our users through phone, email, and chat support

Reports To

Customer Experience Manager

Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience
Strive for first-contact resolution with each interaction
Take ownership and tackle potentially complex and heightened user concerns with a positive and supportive attitude while making decisions and judgments to appropriately resolve those situations
Collaborate with other team members to ensure consistent and seamless services while also exercising time management and task prioritization
Work with team leaders to identify opportunities to improve processes, products, and services
Update customer information in the system during and after each correspondence
Answer incoming calls from prospective customers to explain services and products offered while providing additional service offerings
Become proficient with client programs and develop product knowledge
Record and verify names, addresses, purchases, and reactions of prospective customers
Handle incoming calls (orders, inquiries, complaints, etc.) and direct calls for further problem resolution if necessary
Participate in learning opportunities for process improvements, time management, and technology skills
Follow company policies and procedures
Special Projects and other duties as needed

Requirements:

High School Diploma or GED
Previous 2-3 years of call center experience
Naturally positive, helpful, and courteous attitude
Willingness to assist with client’s needs
Demonstrable patience and attentiveness in all communication and interactions
Comfortable working in a fast-paced and very active group environment
Able and willing to work cooperatively with team members to build a strong sense of camaraderie and teamwork
Self-motivated to provide top notch customer service
Exceptional verbal and written communication skills
Detail-oriented with strong organizational skills
Ability to think critically and creatively in order to proactively and independently solve problems
General math skills
Maintain a positive and professional attitude and outlook with customers and coworkers
Adhere to attendance and scheduling policies
Excellent Microsoft Word / Excel / Outlook Software Skills
Hours: 40 hours per week plus one to two Saturdays per month

Physical Demands / Environmental Factors

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
Occasionally required to stand and walk
Must frequently lift and/or move up to 10 pounds
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
Some regional travel required

Req Benefits: The Company LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the en
Compensation: $20-21/hr
Additional Details : Physical Demands/Environmental Factors * While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear * Occasionally required to stand and walk
Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age,

Quick Apply

Refine Your Search

customer support specialist jobs in jackson mi

Specialist Customer Experience

Customer Retention Specialist - State Farm Agent Team Member

Assoc Specialist Customer Supply Chain

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for customer support specialist in jackson mi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected