Top 7 desktop Jobs in jackson mi

Full Time Help Desk Support
Eaton Rapids Medical Center —Eaton Rapids, MI
- Weekends as needed
- Mid-level
- Associate's degree
2d
IT Support Tech
Hi-Lex Controls —Litchfield, MI
- Full-time
- Mid-level
- Office
- Analysis skills
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Lead IT Systems Engineer
eResources LLC —United States
- $90,000 - $95,000 a year
- Full-time
- Background check
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply

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IT Technical Services
Multimatic —Jackson, MI
Provide assistance and guidance concerning the use of computer hardware and. Software, including printing, software installation, e-mail, and operating systems.
IT Support Tech
Hi-Lex Controls —Litchfield, MI
They communicate technical information effectively to both technical and non-technical users. Associate's degree or equivalent experience in Information…
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IT Field Service Technician
StaffSource —Columbus, OH
Minimum 3 years of hands-on IT support experience (desktop, field, or technical support). This is a hands-on, field-based role requiring strong technical…
$22 - $33 an hour
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7d
Sr. Network Engineer
Proteam Solutions —Dublin, OH
Perform root-cause analysis and incident response across infrastructure environments. The ideal candidate is a strong troubleshooting engineer who thrives in…
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7d

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desktop jobs near jackson mi

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Full Time Help Desk Support

Eaton Rapids Medical Center -
Eaton Rapids, MI

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Job Details

Full-time
2 days ago

Qualifications

Desktop computer repair
FTP
Network troubleshooting
IT user and group management
Procedural guides
Technical documentation
Meditech
IT system monitoring
Software implementation
Hardware maintenance
Patient management software
Operating system updates
Mid-level
Printer (troubleshooting support)
Software installation
Virtualization tools
Production systems
Internal employee customer service
Email configuration (technical support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management
System testing
Hardware configuration
Customer support ticket management
Desktop applications
Server virtualization
Telephone systems

Full Job Description

Responsible for desktop and peripheral devices and related OS and application software. Perform add/move/changes of phones, workstations and associated peripheral devices. Responsible for security/access administration including but not limited to Active Directory, email, shared files, and external software. Responsible for FAX and secured FTP transmission management. Provide technical support and monitor performance for all approved medical center application software, including PACS technical administration, Citrix environment, phone system and voice mail. Perform add/move/changes of workstations and associated peripheral devices. Responsible for IS customer service call management as well as development, management, and timely updates of the service desk software. Provide backup for the System Administrator. Author and update documentation for medical center software. Performs special projects as requested.

Ensures proper installation and configuration of workstations and peripherals. Maintains workstation software including Microsoft OS, Microsoft Office administration as well as all desktop application software. Troubleshoots and resolves hardware/software issues related to workstations and peripheral devices.
Supports users on problems related to the hospital computer systems, such as user password and/or login issues, hardware problems, standard PC software, printer problems and basic networking issues as required.
Serves as the primary point of contact for Department Managers and ERMC Associates. Documents and monitors all Information Service Requests and changes as appropriate.
Responsible for the testing and implementation of system upgrades in both the Test and Live environments; problem research and resolution.
Provides coverage for routine Information Services functions including, but not limited to, daily updates, report processing; downloads and file transfers, month end and year end processing. Monitors daily back-up of computer system.
Maintain knowledge of current Desktop Operating Systems as well as Application Software. Provide assistance to all users regarding medical center licensed software programs.
Assists with implementation, administration, and maintenance of Windows Server operating systems in a highly available virtualized environment. Utilizes VMWare to support server and desktop virtualization.
Provides backup support for network administration and related servers. Assists System Administrator.
Create documentation of all Information Services department procedures.
Provides support for HCIS Clinical/Financial Applications as well as the Radiology PACS system. Monitors outstanding tasks. Assists in performing testing and implementation of systems upgrades and maintenance.
Provides exceptional customer service. May be requested to provide phone and/or call-in support off hours, weekends, or holidays as necessary. Perform other duties as assigned.

Minimum of 2 years health care related systems experience preferred; associate's degree and/or related certifications. Demonstrate knowledge of Microsoft server and desktop operating systems as well as office software products. Experience with Meditech Applications, Office 365 and/or AMICAS PACS is a plus.

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