Top 6 Direct support manager Jobs in Jackson Mi

Manager- Parnall Home/Jackson
Pathlight Community Services —Jackson, MI
- $22 an hour
- Full-time
- Mid-level
- Residential
- Ability to climb stairs
- Health insurance
- Paid time off
Quick Apply
11d
Call Center Specialist Supervisor
American 1 Credit Union —Jackson, MI
- $61,054.34 a year
- Call employer
- Writing skills
- Mid-level
- Bachelor's degree
- Dental insurance
- Vision insurance

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Manager- Parnall Home/Jackson

Pathlight Community Services -
Jackson, MI

Quick Apply

Job Details

Full-time
$22 an hour
11 days ago

Benefits

Health insurance
Paid time off

Qualifications

Staff supervision
Fire safety
Safety regulations
Social service program staff supervision
Client rights in caregiving
Employee relationship building
Emergency response in crisis intervention
High school diploma or GED
Driver's License
Mental health facility experience
Resident rapport building
Emotional safety support
Passenger van operation
Group home experience
General management
Stakeholder relationship building
Emergency care
First aid and CPR

Full Job Description

Group Home Manager (1-2 years group home experience)

Position Overview:
The Group Home Manager is responsible for overseeing the daily operations of the group home, ensuring the well-being and safety of residents, and providing leadership and supervision to the staff. This role requires flexibility in scheduling, as well as a strong ability to handle emergency situations. The position reports directly to the District Manager and requires a high school diploma (or equivalent) and at least two years of experience in mental health services, residential program operations, and personnel management.

Schedule:
This is a full-time position (40 hours per week), with 24-hour emergency on-call responsibilities as scheduled.

Key Responsibilities:

Resident Needs: Monitoring and Supervision

Individualized Care: Develop, implement, assess, and review resident treatment plans in collaboration with the residents and treatment team.
Resident Entitlements: Manage and update resident entitlements (e.g., food stamps), and ensure financial records (personal allowances and bank accounts) are accurately maintained.
Medical and Psychiatric Care: Oversee residents' medical, dental, and psychiatric needs, including appointment scheduling and coordination with healthcare providers.
Medication Management: Monitor residents’ medication needs, including medication acquisition, dispensation, and monitoring monthly weight and health metrics.
Incident Response: Ensure compliance with resident rights and respond promptly to any incidents, with thorough follow-up and documentation.
Record Keeping: Maintain detailed resident records, ensuring accurate data collection and management.
Transportation: Transport residents as needed to appointments or other locations.
Family/Guardian Communication: Act as the primary point of contact for guardians, payees, and families, maintaining professional and supportive communication.
Prospective Resident Evaluations: Participate in evaluations and interviews for prospective residents, ensuring they align with program needs.

Staff Supervision:

Scheduling and Time Management: Approve PTO requests, manage staff schedules, and use the payroll system to ensure proper staffing levels.
Staff Training & Development: Lead orientation and training for new employees, maintain up-to-date training records, and ensure all mandatory training is completed in a timely manner.
Ongoing Supervision: Provide continuous supervision, coaching, and performance feedback to staff. Conduct annual evaluations for all direct reports.
Delegation & Accountability: Delegate tasks effectively and ensure staff responsibilities are carried out in accordance with policy and procedures.

General Management Duties:

On-Call Availability: Provide 24/7 on-call support when acting as primary backup, responding to emergencies, and maintaining the on-call system.
Financial Oversight: Maintain petty cash and ensure proper tracking and use of program funds.
Meetings & Communication: Attend and participate in team and resident treatment meetings, case conferences, and other relevant meetings.
House Operations: Oversee the daily operation of the house, ensuring it is clean, well-maintained, and in compliance with all safety standards.
Reporting & Documentation: Complete monthly manager reports, monthly billings, and other required documentation. Attend management meetings as necessary.
Equipment Management: Ensure that all necessary equipment is available and properly maintained.
Continuous Learning: Attend training, workshops, and seminars to improve professional skills and stay current with industry standards.

Qualifications:

Education: High school diploma or equivalent required. Additional certifications or training in mental health or residential program management is preferred.

Experience: At least two years of experience in the mental health field or in a similar residential care environment, with a focus on staff supervision and program operations.

Computer Skills: Proficient in using a variety of computer programs, including web-based systems, for documentation and communication.

Physical & Emotional Capacity: Ability to meet the physical, emotional, intellectual, and social needs of residents. Capable of handling emergency situations and adapting to changing environments.

Emergency Management: Ability to remain calm and effective during crises. Must be trained in First Aid, CPR, and emergency response.

Resident Rights & Safety: Knowledge of resident rights, safety procedures, and fire prevention protocols.

Transportation: Valid driver’s license and reliable transportation required; ability to transport residents as needed.

Physical Requirements: Ability to ascend and descend stairs, as well as perform tasks involving physical movement of residents or equipment as necessary.

Equipment Used:

Vehicles: 8-12 passenger vans, minivans, and cars.
Assistive Devices: Wheelchairs, Hoyer lifts, and other adaptive equipment.
Medical Equipment: Blood pressure cuffs, glucometers, thermometers, and other health-related devices.
Household Appliances: Laundry machines, dishwashers, refrigerators, stoves/ovens.
Office Equipment: Computers, fax machines, telephones, printers, etc.

On-Call Responsibilities:

Availability: On-call staff are required to carry a cellular phone and respond promptly to emergencies. Response times should be within 15 minutes.
Decision-Making: On-call personnel must be prepared to make decisions, provide coverage for call-ins, and come into work if necessary.
Alcohol & Substance Policy: Alcohol and mood-altering substances are strictly prohibited while on-call.
Reporting: Must be familiar with resident treatment plans and reporting requirements for the program, ensuring that critical incidents are promptly communicated to supervisors.
Training & Approval: All on-call personnel must be approved by the Area/District Supervisor and complete AFC Licensing and On-Call Management training.

Additional Requirements:

Ability to work flexible hours and respond to emergent needs.
Strong interpersonal skills and ability to build positive relationships with residents, staff, families, and other stakeholders.
A commitment to fostering a respectful, supportive, and therapeutic environment for resident.
Knowledge of the group home, state licensing rules and regulations, and are familiar with CMH policies and procedures are necessary

Quick Apply

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