Top 10 Case manager member services representative Jobs in Jackson Ms

Case Manager
MUTEH, Inc —Jackson, MS
- $16.38 an hour
- Full-time
- Background check
- Customer service
- Ability to walk for extended periods
- Mileage reimbursement
- Health insurance
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12d
Case Manager - Member Services Representative
Wider Circle —Jackson, MS
- $16 - $19 an hour
- Full-time
- Remote
- Mid-level
- 3 years
- Conflict management
- Health savings account
- AD&D insurance
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Member Service Representative
Hope Enterprise Corporation —Jackson, MS
- Full-time
- Mid-level
- Office
- High school diploma or GED
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5d
Registered Nurse - Case Manager Hybrid/Work From Home After Training
Central Mississippi Planning And Development District —Jackson, MS
- $44,539 - $62,882 a year
- Hybrid work
- Nursing
- HIPAA
- Mid-level
- Dental insurance
- Work from home
Shift Supervisor
PLS —Jackson, MS
- $18.50 - $20.50 an hour
- Weekends as needed
- Mid-level
- Fair chance
- Financial services
- Health insurance
- Dental insurance
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Assistant GM - Pearl - 4559
Ruby Tuesday —Pearl, MS
- $55,000 - $60,000 a year
- Casual dining restaurant
- Sales
- ServSafe
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6d
Assistant Store Manager
PLS —Jackson, MS
- $20.50 - $22.50 an hour
- Weekends as needed
- Mid-level
- Human resources
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Hospice Registered Nurse
Gentiva —Jackson, MS
- Full-time
- CPR Certification
- Nursing
- Medication administration
Quick Apply

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case manager member services representative jobs near jackson ms

Case Manager

MUTEH, Inc -
Jackson, MS

Quick Apply

Job Details

Full-time
$16.38 an hour
12 days ago

Benefits

Mileage reimbursement
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Teamwork
Experience working with the veteran population
Interpersonal skills
Customer service
In-person customer service
Experience working with individuals experiencing homelessness
Driver's License
Case management
Attention to detail
Driving
Crisis management in social services
Associate's degree

Full Job Description

POSITION SUMMARY

The Case Manager will work directly with the VA, and other service providers to provide housing services to eligible program participants. This includes orienting participants to the program, collaborating with the MUTEH team to assist in housing searches, and providing supportive services that promote self-sufficiency, community integration, and housing permanency. Additional responsibilities involve administrative tasks and caseload management. Duties will be carried out both in an office setting and in the field (shelters, clinics, client homes, etc.)

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Conduct comprehensive assessments of clients’ needs, goals, and current circumstances to develop individualized housing service plans.
Develop and implement comprehensive housing service plans that outline specific goals, interventions, and timelines for clients.
Regularly monitor and review clients’ progress (30, 60, 90 days). Adjust housing service plans as necessary to achieve positive outcomes.
Maintain accurate and detailed client records, documenting assessments, progress, interventions, and outcomes in compliance with confidentiality and reporting requirements.
Act as an advocate for clients, ensuring their rights and preferences are respected and promoting their best interests in interactions with healthcare providers, social services, and other agencies.
Educate clients and their families about available resources and services, empowering them to make informed decisions and actively participate in their own housing stability.
Provide housing navigation services, assisting with transportation and system navigation skills to access documentation necessary to qualify chronic homeless individuals and families for housing. Navigation may include: transporting clients and walking alongside them to obtain birth certificates, ID’s, income verifications, HUD McKinney forms, and mental health evaluations.
Identify and connect clients with appropriate resources, services, and community support systems to address their needs, such as healthcare, employment assistance, financial assistance, etc.
Develop relationships with representatives in other agencies to support clients in obtaining services such as additional mental health care, medical resources, financial assistance, legal advocacy, etc.)
Collaborate with the team to oversee all aspects of service delivery, with a focus on housing stabilization, advocacy, and community agency connections.
Conduct final interviews with clients exiting the housing program.
Assess whether applicants continue to maintain their permanent housing 90 days after stabilization.
Maintain participant certifications in accordance with grant requirements.
Coordinate with other MUTEH team members to reach monthly program enrollment objectives.
Coordinate client access to furniture and assist with client move-ins.
Assist clients in understanding their lease agreements, including key terms, rights, obligations, and potential consequences. Advise on dispute resolution and local laws, and offer additional resources.
Conduct routine home and employment visits with each participant, emphasizing housing stability.
Maintain accurate and timely records of intake, contact, and temporary financial assistance in MUTEH’s HMIS tracking system, ensuring compliance with grant and program guidelines.
Maintain contact with the Program Director and Fiscal Dept regarding financial assistance for participants.
Participate in weekly team meetings, quarterly staff meetings, and/or training and development opportunities as determined appropriate by the program director.
Participate in annual CoC Point in Time (PIT) count.
Other duties as assigned by Team Lead and/or Deputy Director.

QUALIFICATIONS AND KEY COMPETENCIES

Bachelor’s Degree in Social Work or related field (preferred), or Associate’s degree with minimum of two (2) years case management experience. Experience working with the homeless or impoverished populations is helpful.
Excellent verbal and written communication skills.
As case management work spans a number of counties in MUTEH’s coverage area, this position requires regular travel in personal and/or agency vehicles. Case managers must have a valid driver’s license, their own personal vehicle and proof of personal vehicle insurance.
Ability to work with diverse populations and be able to meet clients in their homes.
Strong and timely documentation and assessment skills.
Strong team/consensus building skills.
Must be a self-starter.
Other Core Competencies expected: time management in prioritizing tasks, attention to detail, crisis management, customer service, interpersonal skills, caring, reliability, collaboration, initiative, fostering diversity, and organizational understanding, positive attitude, able to work well with other team members and able to work independently.

PHYSICAL DEMAND

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is:

Regularly required to sit and talk or hear.
Frequently required to walk.
Regularly required to stand, walk up and down steps, and drive significant distances on a weekly basis.
Regularly lifts and/or moves up to 5-10 pounds and on occasion up to 70 pounds.
Frequently uses equipment such as telephones, computers and printers.

Job Type: Full-time

Pay: $16.38 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

case manager member services representative jobs in jackson ms

Case Manager

Case Manager - Member Services Representative

Member Service Representative

Registered Nurse - Case Manager Hybrid/Work From Home After Training

Shift Supervisor

Assistant GM - Pearl - 4559

Assistant Store Manager

Hospice Registered Nurse

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