Top 6 Information technology manager Jobs in Jackson Ms

Help Desk & Support Applications - Manager _ Division of Information Systems
The University of Mississippi Medical Center —Jackson, MS
- Full-time
- Computer literacy
- Mid-level
- University
Audio Visual Supervisor
Trustmark Bank —Jackson, MS
- Full-time
- PMP
- 8 years
- High school diploma or GED
13d
IT Service Delivery Manager
Hitachi —Crystal Springs, MS
- Full-time
- Computer science
- Microsoft Excel
- Azure
- Paid holidays
- Health insurance
IT Service Delivery Manager
Hitachi Rail —Crystal Springs, MS
- Full-time
- Computer science
- Microsoft Excel
- Azure
- Paid holidays
- Health insurance
Network Engineering Manager_ Division of Information Systems
The University of Mississippi Medical Center —Jackson, MS
- Full-time
- Mid-level
- Analysis skills
- Supervising experience

Discover related jobs

Based on your search for information technology manager jobs.

Business Applications Analyst
Ergon, Inc —Flowood, MS
Three years experience in data analysis, business analysis, or a related field. Mapping business functions and processes and writing technical design…
Quick Apply
6d
Senior Systems Analyst (Tougaloo College)
Ellucian —Tougaloo, MS
Internally motivated with the desire and ability to own problems and solve them. We are looking for a motivated contributor with strong skills in Office 365 and…

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Operations and Portfolio Manager
Franklin County Board of Developmental Disabilities —Columbus, OH
Experience conducting privacy impact assessments, security risk assessments, or AI risk assessments. Collaborate with business leaders to assess technology…
10d
Information Technology Supervisor 3 (PN 20079216)
State of Ohio - Developmental Disabilities - Central Office —Columbus, OH
Completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least…

Show more jobs in cities nearby

I want to receive the latest job alert for information technology manager in jackson ms

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology manager jobs near jackson ms

Helpdesk Support jobs in Jackson, MS

Network Engineer jobs in Jackson, MS

Helpdesk Support jobs in Tomball, TX

Helpdesk Support jobs in Chicago, IL

Direct Support Professional jobs in Columbus, OH

Helpdesk Support jobs in Atlantic City, NJ

Helpdesk Support jobs in Wilkes Barre, PA

Network Engineer jobs in Arkansas

Night Shift Network Engineer jobs in Texas

Waveny Lifecare Network jobs in New Canaan, CT

Electrical Engineer jobs in Orlando, FL

Network Engineer jobs in Lacey, WA

Network Engineer jobs in Baton Rouge, LA

Network Engineer jobs in Tallahassee, FL

Network Engineer jobs in Mountain View, CA

Service Delivery Manager jobs in San Diego, CA

Service Delivery Manager jobs in Chicago, IL

Pharmacy Delivery jobs in Memphis, TN

Service Delivery Manager jobs in Los Angeles, CA

Operations Manager jobs in Miami, FL

Help Desk & Support Applications - Manager _ Division of Information Systems

The University of Mississippi Medical Center -
Jackson, MS

Apply Now

Job Details

Full-time

Qualifications

Community relationship building
IT department experience

Full Job Description

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:

Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.
You must meet all of the job requirements at the time of submitting the application.
You can only apply one time to a job requisition.
Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license. You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:

R00050557

Job Category:

Professional and Technical

Organization:

SER-DIS-Service Delivery

Location/s:

Main Campus Jackson

Job Title:

Help Desk & Support Applications - Manager _ Division of Information Systems

Job Summary:

Manager-Help Desk & Support Applications manages the daily operations of the IT Help Desk to ensure user issues and service requests are identified, prioritized, researched, resolved, and followed up on in a timely and effective manner. Oversees help desk systems, processes, staff, and service delivery to support organizational technology needs and enhance the end-user experience.

Education & Experience

Education and Experience Required:

Degree (Associate's or Bachelor's) and four (4) years of experience managing or supervising an IT Help Desk, Service Desk, or Technical Support team.

Certifications, Licenses or Registration Required :

N/A

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities:

Knowledge of computer hardware and help desk software. Knowledge of current technological trends in the information technology service management area. Analytical, organizational, and problem resolution skills. Skill in the use of personal computers and related software applications. Verbal and written communication skills. Interpersonal skills to interact with a wide range of constituencies. Ability to identify. Ability to plan, priorities, and schedule help desk activates. Ability to organize and manage resources. Ability to build and sustain professional coalitions and relationships. Ability to supervise, evaluates and develop help desk staff.

Responsibilities:

Collaborates with information technology management in the configuration of ticketing software to align with information system workflow and reporting needs and to enhance the end user experience.
Collaborates with information technology management and other stakeholders in the integration of databases and information technology equipment monitoring software to create and maintain an all-in-one solution of service management.
Manages and directs the use of help desk services software. Ensures products and services meet the needs of internal customers. Communicates ongoing ITSM plans and priorities to other technology services groups/units and management.
Plans, prioritizes, and schedules help desk activates to ensure continuity of service.
Leads, directs, evaluates and develops help desk staff to endure users receive compete tent and timely service. Recommends personnel actions such as hiring, terminating, and promotions.
Provides application support for help desk software. Directs the transition planning for new applications required for information technology service management.
Keeps current on and evaluates new or emerging technologies in the information technology service management arena. Recommends new technologies for deployment. Assembles annual capital and operating budget requests.
The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands:
Requires occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional bending, occasional driving, occasional kneeling, occasional reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type:

Full time

FLSA Designation/Job Exempt:

Yes

Pay Class:

Salary

FTE %:

100

Work Shift:

Day

Benefits Eligibility:

Grant Funded:

Job Posting Date:

08/3/2026

Job Closing Date (open until filled if no date specified):

Apply Now

Refine Your Search

information technology manager jobs in jackson ms

Help Desk & Support Applications - Manager _ Division of Information Systems

Audio Visual Supervisor

IT Service Delivery Manager

IT Service Delivery Manager

Network Engineering Manager_ Division of Information Systems

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for information technology manager in jackson ms

Explore jobs in more locations

Important Applications Instructions:

Job Requisition ID:

Job Category:

Organization:

Location/s:

Job Title:

Job Summary:

Education & Experience

Knowledge, Skills & Abilities

Time Type:

FLSA Designation/Job Exempt:

Pay Class:

FTE %:

Work Shift:

Benefits Eligibility:

Grant Funded:

Job Posting Date:

Job Closing Date (open until filled if no date specified):

Job Seeker Tools

Employer Tools

Browse

Stay Connected