JOB SUMMARY
Responsibilities include (but are not limited to) keeping the hospital environment neat, clean & orderly. Provide routine cleaning to all public, clinical, ancillary & support areas of the Hospital & LC on a daily basis. Responsible for handling & disposal of regular & bio-hazardous waste & sharps. Perform additional housekeeping tasks as assigned. Cross train in laundry & floor care maintenance if necessary. Each employee is equally empowered to assist the hospital in meeting its annual goals of financial responsibility, customer satisfaction & quality care. Each employee shares equally in following SJH's quality performance improvement model to problem solving. Performs duties according to the Scope of Service for EVS.
ESSENTIAL FUNCTIONS
Routine Cleaning Duties
Consistently demonstrates appropriate area cleaning and/or disinfection techniques which meet or exceed
standards established in:
a. Patient Discharge/ resident wash down
b. Occupied patient/resident rooms
c. Ancillary and support service areas
d. Utility Room/Closets
f. Offices / Public areas
Other Routine Duties
a. Consistently maintains Housekeeping Cart Cleanliness - Replenishes Chemicals and supplies daily.
b. Consistently and thoroughly completes daily area assignment sheets - Logs out and returns keys and/or
beepers.
c. Consistently Practices Universal Precaution Techniques/ body substance isolation procedures by wearing appropriate personal protective equipment. Follows good hand-washing techniques.
d. Consistently maintains high level of productivity and takes initiative to perform other duties above and beyond normal assignments.
e. Responds Quickly And Effectively To Calls or Requests For Housekeeping Services.
f. Demonstrate knowledge and application of housekeeping chemicals dispensing system (3M twist and fill) by utilizing correct solution for specific cleaning. Disinfecting tasks and promoting cost saving efforts.
g. Demonstrates concern for housekeeping areas by cleaning housekeeping closet and equipment in assigned areas daily. Assists in keeping break/locker room area neat and clean.
Other Duties: Patient Safety/General Safety
a. Ensure patient safety by maintaining Open Hallway / Exit Thoroughfares, and utilizing wet floor signs, locking bed brakes, and etc.
b. Assures compliance with sharps container/needle box procedures by disposing when container is 3/4 full or upon request.
c. Demonstrate willingness to follow all St. John's Hospital and EVS departmental policies and procedures.
d. Adheres to and practices St. John's Corporate Compliance Program and participates in Performance Improvement activities.
JOB REQUIREMENTS
Required Skills
Willing to work hard be dependable and trustworthy. Must display good listening skills and follow instructions as given. Must interact with patients, visitors and hospital staff in a courteous, professional manner. Display ability to function as a team member. Must be flexible with work schedule as days off or shifts may vary. Must be able to work quickly & adapt to frequent changes in routine. Demonstrate an ability to problem-solve & make decisions according to priorities & standards. Must be thorough & detailed in all cleaning & other assignments.
FUNCTIONAL DEMANDS
Working Conditions
Working with cleaning agents and potential hazardous or infectious waste. Operating and maintaining housekeeping, laundry and floor equipment. Working around people who are injured or in hospital environment. Work areas may be crowded, noisy and temperatures may vary. Must be on-site at the SJH Campus to fulfill the responsibilities of this role.
Physical Requirements
Must be physically able to bend, kneel, and raise arms above shoulder level. Must be able to push and pull essential housekeeping, laundry and floor equipment. Must be able to lift 50 lbs. Must be on feet standing or walking 90% of shift.
Direct Reports: None
Reports to: Assistant Manager Environmental Services
Internal & External Contacts
Patients, residents, visitors and all hospital personnel.
Leadership Capabilities
Attention to Detail
- Completes tasks in a way that ensures there are no errors
- Methodically and patiently reviews work to identify any mistakes or discrepancies
- Creates and stores documentation in a way that is thorough and easy to access
Initiative
- Doesn’t wait for others to tell him/her what to do; sees a problem or opportunity and immediately starts
moving to address it
- Finds his/her own motivation for completing work and accomplishing goals
Interpersonal Skills
- Relates well to all kinds of people, up, down and sideways, inside and outside the organization
- Builds appropriate rapport
- Uses diplomacy and tact
Listening
- Practices attentive and active listening
- Has the patience to hear people out
Time Management
- Uses his/her time effectively and efficiently
- Concentrates his/her efforts on the more important priorities
- Gets more done in less time than others
