Top 81 Branch supervisor Jobs in Jacksonville, Fl

Service Administrator
Cummins Inc. —Jacksonville, FL
- $56,800 - $85,200 a year
- Mid-level
- Office
- High school diploma or GED
Transportation Supervisor
Keurig Dr Pepper —Jacksonville, FL
- $55,700 - $85,000 a year
- Weekends as needed
- Management
- Customer service
- Mid-level
- Mileage reimbursement
- Paid parental leave
Supervisor Operations I - Jacksonville, FL
Univar Solutions USA LLC —Jacksonville, FL
- Microsoft Excel
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Associate Builder Business Specialist
Simpson Strong-Tie Company Inc. —Jacksonville, FL
- $66,600 - $86,600 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Paid jury duty
- Health insurance
Quick Apply
1d
Air Interdiction Agent
Customs and Border Protection —Florida
- $88,509 - $163,996 a year
- Full-time
- Military
- Mid-level
- Travel
- Health insurance
- Dental insurance
Marine Interdiction Agent
Customs and Border Protection —Florida
- $76,745 - $142,199 a year
- Online Application
- Mid-level
- Doctor of Philosophy
- Travel
- Dental insurance
- 401(k)
Outside Sales Representative - Proactive Video Monitoring
Pye-Barker Fire & Safety, LLC —Jacksonville, FL
- Full-time
- Project management
- Travel
- Contracts
- Paid holidays
- Disability insurance
Quick Apply
Territory Sales Representative – Component Manufacturing
Simpson Strong-Tie Company Inc. —Jacksonville, FL
- $75,200 - $91,400 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Paid jury duty
- Health insurance
Quick Apply
14d
Branch Operations Supervisor - Commercial Insurance
Insurance Office of America, Inc. —Jacksonville, FL
- $60,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Senior Operations Manager
Sciens Building Solutions —Jacksonville, FL
- Full-time
- 5 years
- Senior level
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Management Trainee
Acme Barricades —Jacksonville, FL
- Overtime
- Construction site
- Sales
- Mid-level
- Dental insurance
- 401(k)
12d
Warehouse Operator-Branch
T.G. Lee Dairy —Jacksonville, FL
- $21.50 an hour
- Monday to Friday
- Writing skills
- Basic math
- English
- Paid holidays
- Health insurance
Quick Apply
Sales Floor Dept Supervisor - Pro Services-Building Materials
Lowe's —Jacksonville, FL
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
3d
CDL A Driver
GRAYMAR ENVIRONMENTAL SERVICES LLC —Jacksonville, FL
- $29 - $35 an hour
- Weekends as needed
- Clean driving record
- Hazmat Endorsement
- Pass drug screening
- Paid training
- Paid holidays
Customer Service Representative
QUIPT HOME MEDICAL INC —Jacksonville, FL
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Nuclear/Heavy Metal Crane Service Technician (Level 1 - 4)
Hoist & Crane Repair Inc —Jacksonville, FL
- $35 - $55 an hour
- Overtime
- Up to 50% travel
- Mid-level
- Driver's License
- Profit sharing
- Disability insurance
Quick Apply
Mortgage Servicing Representative
VyStar Credit Union —Jacksonville, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
- 401(k)
- Tuition reimbursement
Quick Apply
Superintendent
MPW Industrial Service Group —Jacksonville, FL
- Overtime
- Mid-level
- CDL
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
CARWASH - MANAGER - WESTSIDE AREA
GATE —Jacksonville, FL
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
Quick Apply
Personal Lines Account Manager
Insurance Office of America, Inc. —Jacksonville, FL
- $50,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply

I want to receive the latest job alert for branch supervisor in jacksonville, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

branch supervisor jobs near jacksonville, fl

Service Administrator jobs in Jacksonville, FL

Operations Supervisor jobs in Jacksonville, FL

Superintendent jobs in Jacksonville, FL

Service Technician jobs in Jacksonville, FL

Customer Service Representative jobs in Jacksonville, FL

Truck Driver jobs in Jacksonville, FL

Outside Sales Representative jobs in Jacksonville, FL

Transportation Supervisor jobs in Jacksonville, FL

Business Specialist jobs in Jacksonville, FL

Warehouse Worker jobs in Jacksonville, FL

Territory Representative jobs in Jacksonville, FL

Management Trainee jobs in Jacksonville, FL

Senior Operations Manager jobs in Jacksonville, FL

Independent Contractor Cleaning Service jobs in New York, NY

Service Administrator jobs in Orlando, FL

System Administrator jobs in New York, NY

Long Term Care Administrator jobs in Arkansas

Service Administrator jobs in Phillipston, MA

Service Administrator jobs in Battle Ground, WA

Service Administrator jobs in Springdale, AR

Service Administrator

Cummins Inc. -
Jacksonville, FL

Apply Now

Job Details

$56,800 - $85,200 a year

Qualifications

Equipment service recordkeeping
Customer records maintenance
Service writing
Customer communication
Engineering equipment malfunctions diagnostics
Customer relationship building
Email customer support
Electrical generators
Safety protocol adherence
Technical documentation
Defect analysis
Sales needs analysis
Client rapport building
In-person customer service
Equipment troubleshooting
Conflict de-escalation
Mid-level
Incident Escalation
High school diploma or GED
Maintenance activity documentation
Cultural competency
Sales quoting
Customer engagement
Resolving technical support tickets
Power generation systems
Root cause analysis
Claims documentation management
Task assignment
Financial acumen
Delegation

Full Job Description

We are looking for a talented Service Administrator to join our sales and service department in Jacksonville, FL.

In this role, you will make an impact in the following ways:

Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers.
Identify customer’s needs, gathers pertinent information, provides quotes, develops claims, prepares repair plans and provides status updates to customers on repair work.
Create complex work orders including diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability; reviews plan with the Service Supervisor/Team Lead prior to customer contact.
Review work orders to ensure accuracy for invoicing and warranty.
Complete required training on a timely basis.
Adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.

Key Responsibilities:

Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers. Assesses customers needs and gathers pertinent information Creates basic work orders in appropriate systems Provides some status updates to customers, as requested

Competencies:

Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Directs work - Providing direction, delegating, and removing obstacles to get work done.
Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Manages conflict - Handling conflict situations effectively, with a minimum of noise.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

This role includes on-call support for after-hours service calls, in addition to normal service administrative responsibilities

Primarily Help with day to day operations with Field service power generation such as quoting and invoicing jobs and speaking with customers and gathering all information needed in order to quote effectively.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Office

Min Salary $56800

Max Salary $85200

ReqID 2432378

Relocation Package Yes

100% On-Site No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.

Apply Now

Refine Your Search

branch supervisor jobs in jacksonville, fl

Service Administrator

Transportation Supervisor

Supervisor Operations I - Jacksonville, FL

Associate Builder Business Specialist

Air Interdiction Agent

Marine Interdiction Agent

Outside Sales Representative - Proactive Video Monitoring

Territory Sales Representative – Component Manufacturing

Branch Operations Supervisor - Commercial Insurance

Senior Operations Manager

Management Trainee

Warehouse Operator-Branch

Sales Floor Dept Supervisor - Pro Services-Building Materials

CDL A Driver

Customer Service Representative

Nuclear/Heavy Metal Crane Service Technician (Level 1 - 4)

Mortgage Servicing Representative

Superintendent

CARWASH - MANAGER - WESTSIDE AREA

Personal Lines Account Manager

I want to receive the latest job alert for branch supervisor in jacksonville, fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected