Top 309 Client associate Jobs in Jacksonville, Fl

Client Experience Associate
JWB Real Estate Capital —Jacksonville, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
5d
Office Services Associate
Opensity Solutions —Jacksonville, FL
- $20 - $23 an hour
- Full-time
- Office
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
5d
Store Associate
SHOE SHOW —Jacksonville, FL
- Part-time
- Merchandising
- Entry level
Quick Apply
Client Service Associate
Bank of America —Jacksonville, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Office
Client Service Associate
Wealth Management Opportunties —Jacksonville, FL
- $45,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
14d
Document Review Associate 3
U.S. Bank National Association —Jacksonville, FL
- $20.00 - $22.50 an hour
- Customer service
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
5d
Operations Associate - Flex
Sephora —Jacksonville, FL
- $18.00 - $20.50 an hour
- Part-time
- Sales
- Merchandising
- Ability to lift 50 pounds
- Health insurance
7d
Retail Associate - St. John's Town Center
Aritzia —Jacksonville, FL
- $20 - $30 an hour
- Online Application
- Merchandising
- Entry level
Retail - Associate
SSA Group —Jacksonville, FL
- $14 - $15 an hour
- Part-time
- No experience needed
- 21 years or older
- Fair chance
- Paid holidays
- 401(k)
Quick Apply
3d
Accounting Associate
Bottom Line Accounting Solutions Inc —Jacksonville, FL
- $20 - $25 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Flexible schedule
- Retirement plan
Quick Apply
Transaction Associate
Genesee & Wyoming Railroad Services Inc. —Jacksonville, FL
- Microsoft Excel
- Writing skills
- Bachelor's degree
- Wellness program
- Health insurance
Quick Apply
Associate, Client Due Diligence Quality Checker
Cantor Fitzgerald —Jacksonville, FL
- Full-time
- Mid-level
Dental Front Desk Associate
EGAO PLLC —Jacksonville, FL
- $18 - $25 an hour
- Part-time
- Bilingual
- Private practice
- Dental office
- Free parking
- Paid time off
Quick Apply
8d
Sales Associate
Pet Supermarket —Jacksonville, FL
- Part-time
- 18 years or older
- Heavy lifting
- Merchandising
- Employee discount
- Opportunities for advancement
8d
Gaming Associate
Knighted Gaming —Jacksonville, FL
- $17 - $19 an hour
- Weekends as needed
- 18 years or older
- Customer service
- Basic math
- Paid training
- Health insurance
Quick Apply
Production Associate
THE SAFARILAND GROUP —Jacksonville, FL
- $14 - $15 an hour
- Full-time
- Basic math
- High school diploma or GED
- No degree
- Wellness program
- AD&D insurance
Quick Apply
2d
Sales Associate (Part-Time) - St. John's Town Center
ALO —Jacksonville, FL
- Part-time
- Merchandising
- Ability to lift 50 pounds
- Guest services
- Health insurance
- Dental insurance
Quick Apply
4d
Associate Attorney – Construction Defect Litigation
Orion Placement —Jacksonville, FL
- $110,000 - $120,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Health insurance
- Dental insurance
Quick Apply
Associate Attorney
Wood, Smith, Henning & Berman —Jacksonville, FL
- Full-time
- Hybrid work
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
2d
Associate Attorney – Insurance Defense
Orion Placement —Jacksonville, FL
- $110,000 - $120,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Relocation assistance
- Dental insurance
Quick Apply

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Client Experience Associate

JWB Real Estate Capital -
Jacksonville, FL

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Parental leave
401(k) matching
Gym membership

Qualifications

Customer retention
Interpersonal skills
Phone communication
Professional ethics
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Attention to detail
Account management
Technical Proficiency
Office phone management

Full Job Description

Client Experience Associate

Reports to: Portfolio Management Manager, Allie King & Portfolio Management Supervisors, Hannah Feran + Valerie Dawson

Location: Jacksonville, Florida (in-office opportunity)

Who we are:

JWB Real Estate Capital is not your average real estate company. JWB is staying one step ahead by revolutionizing the industry and providing a one-stop shop for all things real estate. Since 2006, JWB has continued to make a difference in the lives of every individual we encounter. With these fundamentals at the forefront of every business decision, JWB focuses on providing the best experiences for our clients, staff, vendors, and residents.

Office Perks:

Florida Blue Healthcare Options
Humana Dental Options
PTO (10 PTO, 8 sick/unplanned + 9 holidays in year 1)
Matching program to your charity of choice
Gym membership reimbursement
401K matching (4.5%) program through John Hancock
Lunch provided daily
Volunteer & team-building events throughout the year
Personal & professional development opportunities
Parental leave
Childcare reimbursement
Relaxed business casual work environment

Compensation Package:

$25/Hr

$4,000 in potential short-term incentives

= $52-$56K total compensation

The Opportunity:

The primary focus of this role is to provide exemplary and mind-blowing customer service to our new and existing client base. The person in this role continues to build our customer service reputation by handling all communications related to the ongoing property management of the home, soliciting referrals, and helping our clients with portfolio expansion. Expectations will include above-and-beyond experiences such as proactive service lines of communication and building a forum for client feedback.

What you are great at (Responsibilities):

Manage a dedicated portfolio of approximately 200 investor clients and 500 rental homes, delivering proactive, above-and-beyond communication and service
Drive portfolio growth by cultivating a referral- and repeat‑business-focused environment
Contribute to achieving key team goals: client NPS, retention, referrals, and repeat business
Build strong, trusted relationships with investors by providing market context, portfolio insights, and clear guidance
Conduct routine monthly proactive portfolio update calls with every assigned client to discuss property performance, rent status, maintenance activity, and upcoming timelines
Confidently make outbound calls- even when not all information is available - by gathering details, asking strong questions, setting expectations, and driving toward resolution
Respond quickly and professionally to high-volume inbound communication, maintaining exceptional organization and prioritization
Communicate updates with clarity and accuracy regarding
Rent, non-payment of rent
Maintenance approvals
Lease ends/ Renewals
Property Turn Approvals
Rental updates
Property site visits upon client request
De-escalate frustrated clients with empathy, emotional control, and professionalism
Takes radical ownership of the end-to-end customer journey by proactively identifying service gaps and spearheading innovative, 'outside-the-box' solutions to ensure rapid resolution in high-pressure environments
Manage accurate and timely account audits and support monthly accounting-related functions
Collaborate extensively with Property Management, Construction, Sales, and Service Teammates to coordinate timely and accurate property updates
Seek ongoing growth, development, and process improvement opportunities to enhance client experience and team efficiency
All other duties as assigned by Portfolio Management Manager

What you have already achieved (Requirements):

High School Diploma required; College Degree preferred (minimum 2 years)
Strong performance on Predictive Index assessment (administered after application submission)
2+ years of experience in account management, client success, sales support, high-volume customer service, or a similar client-facing role
Exceptional written and verbal communication skills; confident, professional phone presence required
Demonstrated ability to thrive in a fast-paced, high-volume environment while managing heavy inbox traffic and competing priorities
Strong emotional control and resilience; ability to de-escalate clients and navigate challenging conversations without taking feedback personally
Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously
Tech‑savvy with the ability to quickly learn new systems, tools, and processes
Comfortable making outbound calls, driving conversations, and working through ambiguity
Strong analytical ability and comfort evaluating property performance, timelines, and portfolio considerations
Results-oriented team player with a high level of self-motivation, initiative, and accountability
Strong integrity, professionalism, and ability to exercise sound judgment
Flexibility to adapt to process changes for the betterment of client experience, team productivity, and operational success
Demonstrated effective and efficient decision-making skills

Time Commitment: 8:30a-5p EST Monday-Friday

Pay: $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave

Work Location: In person

Quick Apply

Refine Your Search

client associate jobs in jacksonville, fl

Client Experience Associate

Office Services Associate

Store Associate

Client Service Associate

Client Service Associate

Document Review Associate 3

Operations Associate - Flex

Retail Associate - St. John's Town Center

Retail - Associate

Accounting Associate

Transaction Associate

Associate, Client Due Diligence Quality Checker

Dental Front Desk Associate

Sales Associate

Gaming Associate

Production Associate

Sales Associate (Part-Time) - St. John's Town Center

Associate Attorney – Construction Defect Litigation

Associate Attorney

Associate Attorney – Insurance Defense

I want to receive the latest job alert for client associate in jacksonville, fl

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