Top 2 Costumer service Jobs in Jacksonville, Fl

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2d

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Handle all full price, discount and promotional walk-up ticket sales and inquiries on phone and at podium
Handle all walk-up partner ticket exchanges and inquiries on phone and at podium
Answer calls and inquires in a positive and informative manner ensuring a positive costumer experience
Keep up with all current product offerings and event happenings
Create and maintain patron accounts in Box Office software
Process tickets and packages and mail-out accordingly
Make outgoing customer service calls to patrons for cancelled performances
Assist box office management with various special projects
Maintain and balance daily user drawer (including pre and post-shift cash counts and sign-offs)
Maintain box office files (tax exempt, applications etc.)
Keep a clean and organized box office
Dress appropriately for communicating in person with partners, guest and prospects
Assist Hostess team when necessary

Entry

Flexible

Alhambra Theatre

High School

The ideal candidate:
Excellent customer service skills
A confident, personable and collaborative spirit
Attention to detail, excelling in organization and prioritizing competing tasks
Competent in computer, keyboard and 10 key operations
A high level of interest in/knowledge of the performing arts
Punctuality and reliability a must!
Position also requires the flexibility to work evening, weekend and holiday shifts as required