Top 16 Customer support coordinator Jobs in Jacksonville, Fl

Customer Development Coordinator
Foundation Building Materials —Jacksonville, FL
- $23.08 - $26.44 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
13d
Care Coordinator
Oshi Health —Jacksonville, FL
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Care Coordinator - Remote (Jacksonville residents only)
MedX —Jacksonville, FL
- $17 an hour
- Full-time
- Remote
- Background check
- Typing
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
2d
Client Success Coordinator/Administrative Assistant
Ennis, Pellum & Assoc, CPAs —Jacksonville, FL
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Service Coordinator - Inspections
Sciens Building Solutions —Jacksonville, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Client Experience Coordinator - Jacksonville, FL
Advisor Talent Solutions —Jacksonville, FL
- $50,000 - $55,000 a year
- Evenings as needed
- Google Workspace
- Office
- Administrative experience
- 401(k)
- Paid time off
Quick Apply
6d
Customer Service & Office Coordinator (Part-Time)
Hudson Valley Swim Jacksonville —Jacksonville, FL
- $16 - $18 an hour
- Part-time
- Hybrid work
- Bilingual
- Background check
- Ability to walk for extended periods
- Paid training
- Employee discount
Quick Apply
3h
Coordinator BPS Cust Serv
Acosta Group —Jacksonville, FL
- $17 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
Quick Apply
PART TIME SERVICE BDC APPOINTMENT COORDINATOR
Nimnicht Buick GMC —Jacksonville, FL
- Part-time
- Dealership
- Pass drug screening
- High school diploma or GED
Quick Apply
Client Success Coordinator
NLP Logix —Jacksonville, FL
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Administrative experience
- Bachelor's degree
Quick Apply
9d
Coordinator BPS Customer Service
Acosta —Jacksonville, FL
- $16.00 - $16.83 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
Care Navigation Coordinator | Call Center
Community Hospice and Palliative Care | an Alivia Care Non-Profit Company —Jacksonville, FL
- $19 - $22 an hour
- Overtime
- Background check
- 5 years
- HIPAA
- Paid time off
- Opportunities for advancement
Quick Apply
Sr. Account Coordinator
Just Floors, LLC —Saint Johns, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Mobile Service Coordinator
North Florida Lincoln —Jacksonville, FL
- $15 a year
- Full-time
- Dealership
- High school diploma or GED
- Computer skills
Quick Apply
12d

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Customer Development Coordinator

Foundation Building Materials -
Jacksonville, FL

Apply Now

Job Details

Full-time
$23.08 - $26.44 an hour
13 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
High school diploma or GED

Full Job Description

About Us:

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.

Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve following the recent acquisition by Lowe’s, we are investing in strong, forward-thinking talent to support our long-term success.

Overview:

Position Overview

Foundation Building Materials (FBM) is seeking a detail-oriented and highly organized Customer Development Coordinator to support multiple regions across the business. This role is primarily administrative and operational, focused on supporting sales teams, coordinating customer-related processes, and ensuring accuracy across systems and documentation.

The ideal candidate thrives in a fast-paced environment, excels at managing multiple priorities, and plays a key role behind the scenes to ensure a seamless customer and sales experience. This position does not carry individual sales quotas or assigned accounts but is critical in supporting overall business operations and customer satisfaction.

Responsibilities and Qualifications:

Key Responsibilities

Administrative & Sales Support

Provide administrative support to sales teams across multiple regions, including quote entry, order processing, and documentation management
Assist with preparing and processing customer quotes, ensuring accuracy and completeness
Support order lifecycle activities, including entry, updates, and coordination with internal teams
Maintain organized and accurate records of customer interactions and transactions

Customer & Internal Coordination

Act as a central point of contact for internal teams to support customer-related inquiries and requests
Coordinate with sales, operations, and logistics teams to ensure timely and accurate order fulfillment
Assist in resolving customer issues by gathering information and facilitating communication across departments
Support a seamless customer experience through timely follow-up and attention to detail

CRM & Data Management

Maintain and update CRM with accurate customer, order, and activity data
Ensure data integrity across systems to support reporting and operational efficiency
Generate reports and assist with tracking key metrics as needed

Product & Process Support

Develop a working knowledge of FBM products, systems, and processes
Support internal teams with product-related information and documentation as needed
Participate in training to stay current on systems, tools, and processes

Additional Responsibilities & Miscellaneous

Perform other duties as assigned to support customer development and corporate objectives

Qualifications

High school diploma or equivalent required; Associate or Bachelor’s degree preferred
2+ years of experience in a customer service, administrative, or sales support role
Experience working with CRM systems and Microsoft Office (Excel, Outlook, Word)
Strong organizational skills with the ability to manage multiple tasks and priorities
Excellent communication skills and ability to collaborate across teams
Detail-oriented with a focus on accuracy and process consistency
Ability to work in a fast-paced, team-oriented environment
Experience in building materials, distribution, or related industry preferred
Familiarity with order entry, quoting, or sales support processes preferred

Compensation and Benefits:

Reports To

Customer Development Manager

Compensation

The listed pay range reflects the expected base rate for this position. Within the range, individual pay may vary based on experience, qualifications, and work location within state. This is a full-time position with competitive pay and benefits.

Base: $23.08 - $26.44 per hour
Bonus: $1,700 per month for the first 6 months.
Total Compensation (Base + Bonus): The successful candidate could reasonably expect a Total Compensation Package in the range of $68,406 - $75,395
Equity: This role is not eligible for equity opportunities, awards or grants

Benefits

At FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:

Medical, Dental and Vision plans with leading national providers
Health Savings Account (HSA) / Flexible Spending Account (FSA)
Company Provided Basic Life and Accident Death & Dismemberment (AD&D)
Voluntary Life and Accidental Death & Dismemberment (AD&D)
Critical illness, Hospital Indemnity, Accident Coverage
Legal Insurance Plan
Paid Time Off (PTO) & Paid Company Holidays
401(k) plan with generous company match

Statements:

Equal Opportunity Employer

Foundation Building Materials is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are made without regard to race, color, religion, sex, pregnancy (including childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at [email protected].

Posting Period

This job will be posted for at least 5 days, starting on the initial post date reflected above.

Apply Now

Refine Your Search

customer support coordinator jobs in jacksonville, fl

Customer Development Coordinator

Care Coordinator

Care Coordinator - Remote (Jacksonville residents only)

Client Success Coordinator/Administrative Assistant

Service Coordinator - Inspections

Client Experience Coordinator - Jacksonville, FL

Customer Service & Office Coordinator (Part-Time)

Coordinator BPS Cust Serv

PART TIME SERVICE BDC APPOINTMENT COORDINATOR

Client Success Coordinator

Coordinator BPS Customer Service

Care Navigation Coordinator | Call Center

Sr. Account Coordinator

Mobile Service Coordinator

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