Job Description:
About LSI
LSI is an employee-owned company that employs dynamic teams of professionals – people with the finest technical expertise, a level of passionate creativity, and a truly visionary outlook who deliver innovative training solutions that exceed our customers’ expectations. Everyone at LSI has a personal stake in our success. LSI has over 300 training support experts, engineers, and craftsmen on staff who develop state-of-the-art high-fidelity training devices, complex computer-based, highly interactive distributed learning products, and comprehensive, dynamic technical publications. LSI employee-owners collaborate to deliver training products and services for a myriad of programs and customers, using leading-edge technology and proven processes.
Mission
Our mission is to prepare our military and allies to be battle-ready through cutting-edge training products and services.
Vision
Our vision is to be the premier provider of military training solutions, renowned for our innovation and excellence. Through employee-ownership and teamwork, we will shape a future where every military service member is equipped to succeed in their mission.
Guiding Principles
ESOP Sustainability: We do everything within our control to meet project budgets and schedules, so our ESOP prospers.
Take Ownership: Each Employee-Owner takes ownership at the individual level for their words, actions, and results. Individual ownership breeds accountability. Accountability breeds trust. When we hold ourselves accountable and trust our fellow employee-owners to do the same, we realize success.
Clear Communication: We project confidence in our communication using unambiguous language and providing clear purpose and direction.
Pursuit of Excellence: We aggressively pursue continuous improvement both as teams and individual employee-owners. We strive to get better every day. There is no room for mediocrity.
Pride in Our Work: We know the value of our work and are proud of what we produce.
Customer Focus: Customers are both internal and external and we strive to give both our best efforts.
Assume Positive Intent: Assume others are well-intentioned in their actions and seek additional information about the circumstances to help solve problems. Assuming positive intent in all interactions is the key to building strong teams and working together to solve problems.
One Voice: Every Employee-Owner is expected to speak up if they have an idea for improvement or if they disagree with a potential course of action. Once a decision is made, the entire team commits to it and moves forward with one voice.
Apply: https://www.lsijax.com/careers/
General Summary
The Subject Matter Expert (SME)—Technician/Operator I designs, develops, reviews, and tests training solutions and conducts technician or operator training for defined areas of military expertise in accordance with contractual specifications, standards, and instructions.
Essential Job Functions
- Serves as an SME for the development and delivery of training solutions pertaining to technicians, maintainers, or operators of military platforms, systems, or weapons.
- Works with a team of engineering and training development professionals to analyze, design, develop, and deliver desktop software, computer-based training (CBT), virtual/augmented reality simulators, and/or training devices.
- Works with a team of production and manufacturing technicians to provide technical guidance during all phases of development and implementation.
- Participates in training conferences, In-Process Reviews (IPRs), and other required meetings.
- May be required to work occasionally outside of normal hours.
- Must be able to climb, lift, push, pull, and stand for long periods of time in hot or cold conditions.
- Must be able to travel in support of data capture, device recovery, testing, and delivery.
- Assists in developing testing documentation and device user and operator manuals.
- Supports production and engineering professionals by:
- Troubleshooting systems and/or components.
- Determining suitable replacements of OEM components with Commercial off-the-Shelf (COTS) components.
- Determining functional and physical fidelity of COTS, simulated components, and software.
- Advising if components are properly installed and wires are accurately routed and secured.
- Informing functionality of components, subsystems, and systems through interpretation and communication of theory of operation and practical application.
- Identification of spares for logistical support of training devices.
- Identifying tools, test sets, and support equipment to meet training requirements of the device.
- Hardware Software Integration (HSI).
- Assisting the production team as necessary to meet schedule dates.
- Develops training curriculum and courseware or other instructional products and presents them to the customer.
- Performs Contractor Preliminary Inspections (CPI).
- Accompanies training device recovery and delivery efforts to ensure proper handling and care of the training device while loading, unloading, and transporting/towing events.
- Provides analysis of transportation options based on contract requirements, such as method, location, and environment.
- Oversees and aids in assembly of training device to ensure proper care and installation of components.
- Performs Contractor Final Inspection (CFI) once the device is reassembled at the customer’s site.
- Complies with International Traffic in Arms Regulations (ITAR) restrictions on export of military hardware and training services.
- Complies with Controlled Unclassified Information (CUI) and security classifications as outlined in the National Industrial Security Program Operating Manual (NISPOM).
- Responsible for the inspection, inventory upon receipt, and safe handling of Government Furnished Equipment (GFE) and Government Furnished Information (GFI).
- Must be available to work a standard weekly schedule with overtime as required.
- Performs other duties as assigned.
Supervisory Responsibilities
None
Job Requirements:
Knowledge, Skills, and Abilities
- Able to work in a team to accomplish common goals.
- Possess good verbal and written English communication skills for training development and internal/external communications.
- Must interact professionally with military, government, and foreign personnel using the proper courtesies while observing the correct customs.
- Must be able to read, navigate, and interpret applicable technical manuals and engineering drawings.
- Experienced with Microsoft Office software tools.
- Consistently demonstrate interpersonal skills to accept assignments and communicate technical concepts in layman's terms.
- Ability to analyze and interpret instructions and standards
- Must be able to obtain a security clearance when required by the contract.
Education and Experience
- High school diploma or GED equivalent.
- Four (4) years of experience directly related to the area of expertise in the maintenance or operation of systems and subsystems for the project assigned.
- Additional qualifications or experience as required by the Statement of Work.
- Successful completion of an approved Military Instructor Training Program desired but not required.
- Four years’ experience with CMV-22 Airframe System.
- Candidates with prior CDI/CDQAR/QAR qualifications preferred.
- Remote work is available (including Jacksonville, NC).
