Top 18 Fiber install technician Jobs in Jacksonville, Fl

Fiber Install Technician
IQ Fiber —Jacksonville, FL
- Overtime
- Mid-level
- Driver's License
- US work authorization
1d
Drop Bury Technician
PrimeSource Communications Group LLC —Jacksonville, FL
- $1,200 - $2,500 a week
- Full-time
- Up to 50% travel
- No experience needed
- Residential
- On-the-job training
- Professional development assistance
Quick Apply
1d
Maintenance Technician
Novolex —Jacksonville, FL
- $28 - $32 an hour
- 12 hour shift
- Pass drug screening
- Mid-level
- Forklift
- Health insurance
- Dental insurance
12d
CUI-CABLE TECHNICIAN
JHB-CUI —Jacksonville, FL
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Fuel card
- Paid holidays
Quick Apply
Fiber Optic Service Technician
NORLEE INVESTMENTS LLC —Jacksonville, FL
- Full-time
- Customer service
- Computer literacy
- Writing skills
Quick Apply
TRAVEL TECHNICIAN
ComNet Communications LLC —Jacksonville, FL
- Full-time
- Clean driving record
- Management
- Construction site
Quick Apply
Lead Fiber Optic Service Technician
NORLEE INVESTMENTS LLC —Jacksonville, FL
- Overtime
- Clean driving record
- Customer service
- 5 years
Quick Apply
Structured Cabling & ICT (Voice & Data) Assistant Project Manager-Miller Electric Company
Miller Electric Company —Jacksonville, FL
- Full-time
- Management
- Mid-level
- Microsoft Office
- Paid holidays
- Disability insurance
Ship/Submarine Engineering Technician 2 - Jacksonville, FL
M.C. Dean, Inc —Jacksonville, FL
- Overtime
- Clean driving record
- Inventory management
- English
Fire Alarm Commissioning/Low Voltage Technician
Merit Electric —Jacksonville, FL
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
Traveling Wind Technician (EXPERIENCED only)
TAKKION Ops Management LLC —United States
- $25 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance

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Drop Bury Technician
PrimeSource Communications Group LLC —Jacksonville, FL
Valid driver’s license and reliable transportation (Required). Experience working outdoors or in field service roles. Fiber installation or telecom work.
$1,200 - $2,500 a week
Quick Apply
1d

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Fiber Installation Technician
MasTec Advanced Technologies —Columbus, OH
Must have, prior to, and throughout employment, an acceptable background and current, valid driver’s license to commute to customer homes.
$20 - $24 an hour
1d
install and repair fiber technician
Precision Utilities Group —Mount Vernon, OH
Valid driver’s license with experience operating company vehicles safely. Ability to use hand tools such as wire strippers, crimpers, power tools, and…
Quick Apply
1d

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Fiber Install Technician

IQ Fiber -
Jacksonville, FL

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Job Details

Full-time
1 day ago

Qualifications

Telecommunications network troubleshooting
Field service equipment repair
Customer communication
Customer relationship building
Residential communication system installation projects
Outdoor work experience
Equipment installation
In-person customer service
Wireless network configuration
Company vehicle operation
Driver's License
Fiber optic systems installation
Networking equipment (troubleshooting support)
Safety equipment
Equipment maintenance
Residential telecommunications installation
Safety standard operating procedures
802.11 (Wi-Fi)

Full Job Description

A Smarter Career Choice

The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.

We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.

Position Summary

IQ Fiber is seeking a Fiber Installation Technician responsible for the installation, Wi-Fi router configuration, testing, and customer acceptance of IQ Fiber's FTTH service. This role also responds to internet service calls, service changes, and disconnects.

The successful candidate will have strong interpersonal skills and enjoy working directly with customers in their home or business. This role requires experience with the installation and repair of fiber broadband services in both indoor and outdoor settings, along with a working knowledge of GPON, related terminals, and equipment.

Essential Duties and Responsibilities

Perform assigned fiber internet installations and resolve service tickets following established company, industry (TIA/EIA, ANSI, BICSI), and safety codes, standards, and procedures.
Set up initial Wi-Fi networks and diagnose and resolve technical hardware and software issues involving internet and Wi-Fi connectivity.
Perform basic fiber splicing and maintenance activities with working knowledge of GPON and related terminals and equipment.
Utilize company systems and tools to proactively identify and resolve potential issues before marking installs or service calls complete; document all actions, quality measures, readings, and resolutions in the installation order or service ticket.
Meet or exceed individual and team key performance metrics including install completion, quality, CSAT, and Mean Time to Resolution (MTTR).
Interact with customers in a professional manner, effectively communicating IQ Fiber's products and services to foster positive relationships.
Coordinate and communicate with internal teams, including dispatch, to complete job assignments and meet company service objectives.
Arrive on time to job sites in professional attire with all required safety gear, tools, parts, CPE, and installation materials needed to complete assigned work.
Operate and maintain all assigned vehicles and equipment within company safety and brand standards, ensuring vehicles are stocked with required materials at all times.

Required Qualifications

Minimum 6 months of fiber optics installation and maintenance experience and 2+ years of broadband installation and maintenance experience; working knowledge of GPON, related terminals and equipment, and basic fiber splicing required, or equivalent experience.
Must have and maintain a valid driver's license, auto insurance, and a satisfactory driving record.
Ability to set up Wi-Fi networks and diagnose and resolve technical hardware and software issues related to internet and Wi-Fi connectivity with strong problem-solving skills.
Ability to utilize company systems and tools to proactively identify issues, document actions and resolutions, and navigate multiple platforms to complete work assignments.
Ability to meet or exceed key performance metrics including install completion, quality, CSAT, and MTTR.
Ability to interact professionally with customers and coordinate effectively with internal teams.
Ability to maintain a professional image and adhere to all company safety and brand standards.
Ability to lift, push, and/or carry up to 75 pounds repeatedly; must be capable of safely ascending and working on an OSHA-approved ladder at heights up to 30 feet.
Ability to work scheduled and unscheduled overtime and respond to after-hours callouts in varying weather conditions.

What Success Looks Like

Fiber internet installations and service tickets are completed efficiently and accurately, with all work meeting company, industry, and quality standards for reliable service.
Internet and Wi-Fi connectivity issues are diagnosed and resolved using strong troubleshooting skills, restoring service quickly and minimizing customer disruption.
Customers and internal teams are communicated with clearly and professionally throughout every installation and service call, ensuring customers are informed and satisfied from start to finish.
All work performed, test results, and resolutions are documented accurately in company systems in a timely manner, supporting data integrity and reliable service records.
Safety standards are consistently followed in the field, with vehicles, tools, and materials kept in ready condition to support efficient, incident-free work on every job.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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Refine Your Search

fiber install technician jobs in jacksonville, fl

Fiber Install Technician

Drop Bury Technician

Maintenance Technician

CUI-CABLE TECHNICIAN

Fiber Optic Service Technician

TRAVEL TECHNICIAN

Lead Fiber Optic Service Technician

Structured Cabling & ICT (Voice & Data) Assistant Project Manager-Miller Electric Company

Ship/Submarine Engineering Technician 2 - Jacksonville, FL

Fire Alarm Commissioning/Low Voltage Technician

Traveling Wind Technician (EXPERIENCED only)

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