Top 919 Quality service representative Jobs in Jacksonville, Fl

Care Coodinator
Pediatrica Health Group —Jacksonville, FL
- Overtime
- Nursing
- Mid-level
- Office
Quick Apply
Contract Support Specialist II
Halff —Jacksonville, FL
- Contract
- Background check
- Construction site
- Pass drug screening
- Health savings account
- Paid holidays
CEI Inspector - Jacksonville, FL
Halff —Jacksonville, FL
- Hybrid work
- Background check
- Construction site
- Computer literacy
- Health savings account
- Paid holidays
Operations Specialist
The Restaurant Store —Jacksonville, FL
- $19 - $21 an hour
- Merchandising
- Forklift
- High school diploma or GED
- Wellness program
- Paid parental leave
3d
Call Center Representative
Jax Spine & Pain Centers —Jacksonville, FL
- Full-time
- Medical office experience
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
10d
Test Technician - TSA Acceptance Testing
Battelle —Jacksonville, FL
- $29 - $41 an hour
- Weekends as needed
- Hybrid work
- Computer literacy
- Maintenance
- Mid-level
- Wellness program
- Health insurance
Temporary Contact Center Representative II
Florida State College at Jacksonville —Jacksonville, FL
- $37,200.51 a year
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
Account Services Representative
U.S. Bank National Association —Jacksonville, FL
- $25.63 - $34.18 an hour
- Full-time
- 5 years
- Research
- Mid-level
- Paid holidays
- Disability insurance
7d
Account Service Representative III
Fortegra —Jacksonville, FL
- 5 years
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Customer Service Specialist
Topline Insurance —Jacksonville, FL
- Remote
- Mid-level
- 2 years
Quick Apply
Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Jacksonville, FL
- $14 - $15 an hour
- Part-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Guest Services Representative/Call Center
Compass Rose Foundation —Jacksonville, FL
- $22 - $24 an hour
- Weekends as needed
- Ability to sit for extended periods
- Computer skills
- Associate's degree
Quick Apply
Experienced Customer Service Representative
Weather Engineers —Jacksonville, FL
- $18 - $20 an hour
- Full-time
- 5 years
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Call Representative
PHYSICIANS GROUP SERVICES, PA —Orange Park, FL
- Call employer
- Word processing
- Medical office experience
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Member Experience MSR I - Contact Center
COMMUNITY FIRST CREDIT UNION OF FLORIDA —Jacksonville, FL
- Extended hours
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Healthcare Customer Service Specialist- (REMOTE)
GetixHealth —Orange Park, FL
- $18 an hour
- Monday to Friday
- Remote
- Spanish
- HIPAA
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Patient Access Representative II, Part-Time, Baptist Health
Baptist Health System, Inc. —Jacksonville, FL
- Part-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
6d
Customer Service Representative
J&W Heating and Air + Plumbing —Jacksonville, FL
- Weekends as needed
- Background check
- Residential
- In-person
- Paid training
- Health savings account
Quick Apply
Customer Service Representative
Mobile Car Detail Jax —Jacksonville, FL
- $19 - $20 an hour
- Full-time
- Sales
- Administrative experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Customer Care Representative
Toll Brothers —Saint Johns, FL
- Full-time
- Microsoft Outlook
- Construction site
- Writing skills
- Health insurance
- Dental insurance

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Care Coodinator

Pediatrica Health Group
Jacksonville, FL

Quick Apply

Job Details

Full-time

Qualifications

Collaborate with healthcare professionals
Resource identification in social services
Patient follow-up care
Nursing
Patient progress tracking
Electronic health records (EHR) management
Regulatory compliance
Parent collaboration
Patient advocacy
Care documentation
Mid-level
Community resource coordination in health services social work
Transitional care planning in clinical case management
Schedule management
Medical administrative support
Healthcare referral management
Overseeing care coordination
Records management
Bachelor's degree
Utilization management
Quality improvement
Resource utilization in healthcare
Health record tracking
Working with families
Bachelor's degree in nursing
Computer skills
LPN
Patient progress monitoring
Medication management
Health information management

Full Job Description

About Pediatrica Health Group Inc.

Every day is a good day to prepare for a healthy tomorrow. Providing children and their families with equitable access to quality pediatric care to build a foundation for a lifetime of optimal health and wellness is what drives our team to deliver its best every day. It’s our purpose.

Offering focused care from tots to teens, our pediatric primary care providers and teams partner with families to foster good health and strong, thriving communities. Second-to-none medical staff and top-tier administrative professionals keep our practices running smoothly and make each patient experience the best we can offer.

Working in partnership with patients, families, and communities who put their trust in us for their care, we hold ourselves accountable to ensure equitable access to care, advocate to create impactful change, and continually learn and progress to create better outcomes and brighter futures. Together, we’re paving the way for kids to develop into healthy young adults. Rooted in these values, we continue to grow and serve. Are you ready to join us?

POSITION SUMMARY:

The Care Coordinator is responsible for supporting patients and families by coordinating healthcare services, ensuring smooth transitions of care, and promoting adherence to treatment plans. Working across multiple practice sites, this role focuses on care management and utilization/quality improvement, medication refill management, coordination of care for special and post-acute populations, and tracking of key performance and accreditation metrics, in close collaboration with providers, payers, and community resources.

ESSENTIAL FUNCTIONS:

Care Management

· Monitor patient progress and address barriers to care.

· Facilitate communication between patients, clinical teams, and external partners.

· Support utilization management and quality improvement activities.

Documentation & Compliance

· Maintain accurate records in care management systems and EHR.

· Ensure compliance with organizational policies and regulatory requirements.

· Manage medication refill requests and processing in accordance with clinical protocols.

Patient Support & Navigation

· Assist patient’s parents in understanding their care plans and available resources.

· Coordinate appointments, referrals, and follow-up care across multiple providers.

· Provide focused care coordination for special populations and post-acute care needs.

Resource Coordination

· Connect patients with community services, financial assistance, and support programs.

· Educate patients on preventive care and wellness initiatives.

· Track and report on metrics related to accreditation, benchmarking, and progress toward program goals.

KNOWLEDGE, SKILLS & ABILITIES

· Strong communication and interpersonal skills.

· Ability to multitask and manage time effectively.

· Proficiency in care management software and electronic health records (EHR).

· Additional computer experience, including proficiency in Excel and databases.

· Core Competencies: Empathy and patient advocacy, organizational skills, collaboration and teamwork, and problem solving.

EDUCATION & EXPERIENCE

· Bachelor’s degree in nursing, Licensed Practical Nurse certified, or a related field is preferred.

· Minimum of 1-2 years of experience in care coordination or case management and or patient services preferred.

WORKING CONDITIONS

General office working conditions. May require occasional overtime during peak periods, such as month-end or year-end closings.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.

Quick Apply

Refine Your Search

quality service representative jobs in jacksonville, fl

Care Coodinator

Contract Support Specialist II

CEI Inspector - Jacksonville, FL

Operations Specialist

Call Center Representative

Test Technician - TSA Acceptance Testing

Temporary Contact Center Representative II

Account Services Representative

Account Service Representative III

Customer Service Specialist

Part Time Customer Service Representative/Call Center Rep (Remote)

Guest Services Representative/Call Center

Experienced Customer Service Representative

Call Representative

Member Experience MSR I - Contact Center

Healthcare Customer Service Specialist- (REMOTE)

Patient Access Representative II, Part-Time, Baptist Health

Customer Service Representative

Customer Service Representative

Customer Care Representative

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