Top 90 Senior service coordinator Jobs in Jacksonville, Fl

Program Director - Home Health Coordinator Planning Office (Florida Health Plan) - Remote in Florida
Molina Healthcare —Jacksonville, FL
- $80,412.00 - $156,803.45 a year
- Full-time
- Remote
- 3 years
- Finance
- Master's degree
- Health insurance
1d
Primary Care Physician
Purple Cow Recruiting —Jacksonville, FL
- $250,000 - $300,000 a year
- Full-time
- Medicine
- Primary Care
- Outpatient experience
- Dental insurance
- 401(k)
Quick Apply
Charge Lead RN Free Standing ER
HCA FL Yulee Emergency —Yulee, FL
- 12 hour shift
- Mid-level
- Leadership
- Employee stock purchase plan
- Disability insurance
Quick Apply
12d
LPN (Licensed Practical Nurse)
Wyndham Lakes Senior Living —Jacksonville, FL
- $27 an hour
- Full-time
- Background check
- CPR Certification
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Lead RN Ortho
HCA Florida Memorial Hospital —Jacksonville, FL
- 12 hour shift
- Mid-level
- Medical-Surgical
- Leadership
- Employee stock purchase plan
- Disability insurance
Quick Apply
LEAD RN Registered Nurse Ortho
HCA Florida Memorial Hospital —Jacksonville, FL
- 12 hour shift
- Mid-level
- Medical-Surgical
- Leadership
- Employee stock purchase plan
- Disability insurance
Quick Apply
RN Trauma PI Coordinator
HCA Florida Orange Park Hospital —Orange Park, FL
- Full-time
- Mid-level
- 2 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Charge Nurse RN Oncology
HCA Florida Memorial Hospital —Jacksonville, FL
- 12 hour shift
- Mid-level
- Medical-Surgical
- Leadership
- Employee stock purchase plan
- Disability insurance
Quick Apply
Assistant Director for Library Advancement
City of Jacksonville, FL —Jacksonville, FL
- $92,973.03 - $96,305.00 a year
- Online Application
- 6 years
- Bachelor's degree
- Military encouraged
- Wellness program
- Paid holidays
Point of Care Quality Coordinator
HCA Florida Memorial Hospital —Jacksonville, FL
- Full-time
- Mid-level
- 2 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Assistant Project Manager
City of Jacksonville, FL —Jacksonville, FL
- Online Application
- Computer science
- Computer Science
- Research
- Wellness program
- Paid holidays
5d
Regional Operations Director
The Doctors Center —Jacksonville, FL
- Writing skills
- HIPAA
- Analysis skills
Quick Apply
Director of Business Services
University of North Florida —Jacksonville, FL
- $118,000 a year
- Full-time
- Background check
- 6 years
- Office
Patient Services Coordinator
Sulzbacher —Jacksonville, FL
- Background check
- Mid-level
- High school diploma or GED
Part-Time KHA IACET Compliance Manager
City of Jacksonville, FL —Jacksonville, FL
- $30 - $35 an hour
- Part-time
- English
- Mid-level
- Analysis skills
- Continuing education credits
Senior Client Services Lead
Senior Helpers —Jacksonville, FL
- $24 - $27 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
Manager, Health Care Administration-Child Protection
University of Florida —Jacksonville, FL
- $72,000 - $82,000 a year
- Weekends as needed
- Background check
- Nursing
- Management
13h
Nurse Admin (RN) – Home Healthcare (PRN/Part-Time)
Hopewell In-Home Senior Care —Jacksonville, FL
- $35 - $40 an hour
- Choose your own hours
- Microsoft Word
- Background check
- CPR Certification
- Flexible schedule
Quick Apply
Resident Service Coordinator for Seniors
Carteret Management Corporation —Jacksonville, FL
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Senior Administrative Assistant
The Shopping Center Group —Jacksonville, FL
- 5 years
- Senior level
5d

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Program Director - Home Health Coordinator Planning Office (Florida Health Plan) - Remote in Florida

Molina Healthcare -
Jacksonville, FL

Apply Now

Job Details

Full-time
$80,412.00 - $156,803.45 a year
1 day ago

Benefits

Health insurance

Qualifications

Cost management
Operations transformation
Metrics Reporting
Change management
Bachelor's degree
Cost analysis
Leading team collaboration initiatives
Process improvement planning
Cross-functional team management
Cross-functional communication
Financial dashboard metrics

Full Job Description

JOB DESCRIPTION

Position Summary

The Program Director for the Home Health Coordinator Planning Office is responsible for leading (1) operational planning and coordination, (2) financial management, (3) regulatory communications and compliance, and (4) overall performance and execution of home health and private duty nursing (PDN) services for the Florida CMS population. This role serves as the central coordination point ("control tower") for complex operational issues, regulatory, provider engagement, member service fulfillment, cross-functional handoffs, and performance monitoring.

The Program Director will lead a multidisciplinary team of professionals and oversee the day-to-day operations of the Home Health Coordinator Planning Office. The role is accountable for identifying and removing barriers to service delivery, facilitating seamless transitions across departments, monitoring operational and financial performance, and driving timely resolution of member, provider, and regulatory issues. This position plays a critical role in ensuring compliance with Florida Medicaid contract requirements, regulatory reporting obligations, audit readiness activities, and state oversight expectations while maintaining strong operational controls. The role is also responsible for overseeing key financial indicators, monitoring service delivery costs, identifying financial risks and trends, and supporting data-driven decision-making to ensure services are delivered in a fiscally responsible manner.

The successful candidate will be highly analytical, detailed and action-oriented, and skilled at managing complex operational processes in a fast-paced healthcare environment. Success in this role requires the ability to simultaneously balance member outcomes, regulatory compliance, operational performance, provider network effectiveness, and financial accountability while driving execution across multiple business functions.

Key Responsibilities

Lead and manage the Home Health Coordinator Planning Office.
Serve as the operational "quarterback" for home health and PDN fulfillment activities.
Interpret and implement regulatory requirements in coordination with key business functions.
Establish and oversee processes that ensure successful coordination between Clinical Operations, Care Management, Utilization Management, Claims, Network, Provider Services, and external providers.
Drive execution of strategic and operational initiatives that support CMS contract requirements and organizational goals.
Create operational discipline around issue tracking, escalation management, resolution, and accountability.

Cross-Functional Coordination & Handoff Management

Bridge operational handoffs between internal departments and external stakeholders.
Ensure seamless transitions of members requiring home health and PDN services.
Facilitate coordination among health plan teams, providers, hospitals, nursing facilities, and community partners.
Act as the escalation point for complex service, fulfillment, and operational issues.
Issue Resolution & Barrier Removal

Regulatory Alignment and Compliance

Maintain functional knowledge of regulatory requirements and environment.
Interpret and provide consultative expertise on regulatory requirements to functional businessowners.
Work cross functionally to optimize regulatory implementations and performance.
Lead compliant implementation, tracking and monitoring of regulatory requirements.

Remove operational roadblocks impacting member services and provider performance.

Lead rapid-response efforts for unresolved fulfillment challenges, no-shows, staffing shortages, scheduling issues, and service interruptions.
Coordinate corrective actions across multiple business units.
Monitor resolution timelines and outcomes to ensure member-centered service delivery.

Analytics, Reporting & Financial Performance

Leverage data to identify trends, risks, service gaps, and improvement opportunities.
Partner with analytics teams to develop reporting and dashboards supporting operational oversight.
Monitor utilization, fulfillment, quality, provider performance, encounter activity, and financial metrics.
Analyze operational and financial impacts of performance trends and recommend corrective actions.
Support executive reporting and strategic decision-making through meaningful business insights.

Provider Engagement & Performance Oversight

Partner closely with home health agencies, PDN providers, and network leadership.
Monitor provider performance, capacity, scheduling effectiveness, fulfillment rates, and operational readiness.
Support provider issue resolution and service recovery activities.
Facilitate ongoing collaboration and communication with provider organizations.

Program Governance & Continuous Improvement

Establish governance processes, performance reviews, and operational monitoring routines.
Lead root-cause analysis efforts and implement sustainable solutions.
Develop standard operating procedures, workflows, and escalation pathways.
Drive continuous improvement initiatives focused on quality, efficiency, and member experience.

Required Qualifications

Education

Bachelor's degree - Healthcare Administration, Business Administration, Public Health, Operations Management, Finance, Data Analytics, or related field.
Master's degree preferred, not required.

Experience

7+ years of progressive healthcare operations, managed care, program management, or healthcare services leadership experience.
3+ years of direct leadership experience managing teams and operational programs.
Experience working in Medicaid, managed care, care management, home health, PDN, provider operations, or healthcare service delivery environments preferred.
Proven success managing complex cross-functional initiatives and operational transformation efforts.

Knowledge, Skills & Abilities

Leadership & Execution
Strong ability to drive accountability and produce results in a highly matrixed environment.
Demonstrated success leading teams through ambiguity and change.
Exceptional organizational and project management skills.
Advanced analytical and problem-solving capabilities.
Ability to interpret, communicate, and implement complex regulatory requirements.

Operational Excellence

Detail-oriented with a focus on execution and follow-through.
Ability to identify risks early and proactively implement mitigation strategies.
Strong process improvement and operational design capabilities.

Data & Analytics

Ability to collate and interpret complex operational and financial data.
Proficiency with dashboards, KPIs, reporting, and performance measurement.

Financial Acumen

Understanding of healthcare operational economics and financial performance drivers.
Ability to evaluate operational decisions through a financial lens.
Experience assessing cost, utilization, productivity, and performance impacts.

Communication & Collaboration

Exceptional written and verbal communication skills.
Strong executive presence and ability to engage senior leadership.
Skilled facilitator capable of aligning diverse stakeholders around solutions.

#PJCore

#LI-AC1

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $80,412 - $156,803.45 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Apply Now

Refine Your Search

senior service coordinator jobs in jacksonville, fl

Program Director - Home Health Coordinator Planning Office (Florida Health Plan) - Remote in Florida

Primary Care Physician

Charge Lead RN Free Standing ER

LPN (Licensed Practical Nurse)

Lead RN Ortho

LEAD RN Registered Nurse Ortho

RN Trauma PI Coordinator

Charge Nurse RN Oncology

Assistant Director for Library Advancement

Point of Care Quality Coordinator

Assistant Project Manager

Regional Operations Director

Director of Business Services

Patient Services Coordinator

Part-Time KHA IACET Compliance Manager

Senior Client Services Lead

Manager, Health Care Administration-Child Protection

Nurse Admin (RN) – Home Healthcare (PRN/Part-Time)

Resident Service Coordinator for Seniors

Senior Administrative Assistant

I want to receive the latest job alert for senior service coordinator in jacksonville, fl

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