Top 7 Customer experience coordinator Jobs in Jacksonville, Il

Customer Experience & Sales Coordinator
Classet —Jacksonville, IL
- $37,440 - $52,000 a year
- Full-time
- Mid-level
- 3 years
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
International Eyecare Center-Jacksonville —Jacksonville, IL
- $16.50 - $19.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
FT Gun Counter Coordinator
Farm & Home Supply —Jacksonville, IL
- $15.50 - $19.00 an hour
- Weekends as needed
- Merchandising
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
6d
Team Coordinator
Dunhams Sports —Jacksonville, IL
- $15.65 - $15.90 an hour
- Part-time
- Merchandising
- Supervising experience
- Retail management
- Store discount
- Disability insurance
Subway Assistant Food Service Coordinator
Road Ranger LLC —New Berlin, IL
- $15 an hour
- Urgently hiring
- Quick service & fast food restaurant
- 1 year
- Entry level
- Paid parental leave
- Health insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Patient Care Coordinator
International Eyecare Center-Jacksonville —Jacksonville, IL
Answer telephone calls, respond to inquiries, and manage email or digital communications in a timely and professional manner. High school diploma or equivalent.
$16.50 - $19.50 an hour
Quick Apply
Registered Nurse Navigator - Primary Care/Family Practice
Springfield Clinic —Springfield, IL
Active Registered Nurse (RN) license in the State of IL required. Active Registered Nurse (RN) license in the State of IL required.
$80,558.40 - $120,868.80 a year

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Dental Treatment Coordinator
Havens Family Dental —Blacklick, OH
The ideal candidate is confident discussing treatment recommendations, comfortable working with dental insurance and financial arrangements, and committed to…
$23 - $28 an hour
Quick Apply
Account Coordinator
The Kingswood Company —Columbus, OH
Professional behavior when making phone calls and dealing with customers.*. Enter all orders into our work order entry system, and prepare all documents as…
$25 - $30 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer experience coordinator in jacksonville, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience coordinator jobs near jacksonville, il

Customer Experience & Sales Coordinator

Classet
Jacksonville, IL

Quick Apply

Job Details

Full-time
$37,440 - $52,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
On-the-job training
Vision insurance

Qualifications

Service scheduling
Administrative experience
Job order costing
Schedule creation
CRM system proficiency
Office experience

Full Job Description

Aire Serv is Hiring a Customer Experience & Sales Coordinator!

Location: Jacksonville, IL
Schedule: Full-Time
Pay Rate: $18 – $25 per hour
Employment Type: Full Time
Work Setting: On-Site

Overview

Aire Serv is seeking a Customer Experience & Sales Coordinator to help keep our sales pipeline, installation schedule, and customer communication running smoothly.

This role acts as the central hub between sales consultants, installation crews, vendors, and customers to ensure projects move efficiently from initial lead through final installation.

This is not a passive administrative role. The Sales & Install Coordinator actively coordinates schedules, customer communication, permits, equipment, and vendor logistics to keep projects on track.

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced home service environment.

Responsibilities

Lead & Sales Coordination

Review incoming leads from ServiceTitan, website, email, and phone
Respond promptly to new leads and schedule sales appointments
Track lead activity and maintain accurate CRM notes
Assign leads to sales consultants and coordinate availability
Record sold jobs and ensure accurate sales-to-install handoff details

Install Scheduling & Customer Coordination

Maintain the installation schedule for all sold jobs
Confirm installation dates with customers and review job expectations
Schedule punch list items and incomplete work from previous installs
Coordinate with the Install Manager and foremen to track job progress
Communicate schedule updates or delays to customers

Permits, Compliance & Scheduling

Verify permits are filed for upcoming installations
Schedule inspections and layout appointments
Coordinate with the Install Manager on design and layout scheduling

Materials & Vendor Coordination

Ensure equipment and materials are staged for upcoming installs
Coordinate subcontractors and special equipment when required
Manage purchase orders and vendor deliveries
Handle equipment returns, warranties, and vendor communication

Equipment Registration & Rebates

Register equipment with manufacturers
Submit and track rebates and extended warranties
Maintain accurate logs for registrations and confirmations
Follow up with installers for missing serial numbers or documentation

Job Costing & Administrative Support

Complete job costing paperwork and send to accounting
Track installation progress within ServiceTitan
Maintain inspection, rebate, and warranty records
Return customer calls and resolve open issues

Requirements

Must Have Qualifications

3+ years experience in customer service, scheduling, or office coordination
Experience working with multiple teams (sales, field technicians, and customers) simultaneously
Strong organizational and communication skills
Comfortable working in CRM systems and scheduling software (ServiceTitan experience preferred)
Ability to manage multiple priorities and deadlines in a fast-paced environment
High attention to detail for permits, paperwork, job costing, and customer documentation

Nice to Have

Experience in HVAC, plumbing, construction, or home services
Experience using ServiceTitan
Familiarity with permits, inspections, equipment registrations, or manufacturer rebates
Project coordination or operations experience

Benefits

Paid Time Off
Health Care
Dental Insurance
Vision Insurance
Overtime Pay
On-the-Job Training
No Weekend Work
Spiff Opportunities
100% Company Paid Benefits

Quick Apply

Refine Your Search

customer experience coordinator jobs in jacksonville, il

Customer Experience & Sales Coordinator

Patient Care Coordinator

FT Gun Counter Coordinator

Team Coordinator

Subway Assistant Food Service Coordinator

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for customer experience coordinator in jacksonville, il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected