Top 2 Desk agent/night auditor Jobs in Jacksonville, Tx

Front Desk Agent/Night Auditor
Best Western Palestine Inn —Palestine, TX
- $8 - $11 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
Quick Apply
Guest Service Agent/Night Auditor FULL TIME / PART TIME
OMSHIVANS LLC —Palestine, TX
- $10 an hour
- Full-time
- Hotel
- Organizational skills
- Computer skills
Quick Apply

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Guest Service Agent/Night Auditor FULL TIME / PART TIME
OMSHIVANS LLC —Palestine, TX
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
$10 an hour
Quick Apply
Front Desk Agent/Night Auditor
Best Western Palestine Inn —Palestine, TX
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
$8 - $11 an hour
Quick Apply

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Night Auditor
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes…
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Night Auditor
TWIN TIER HOSPITALITY —Columbus, OH
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes…
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Front Desk Agent/Night Auditor

Best Western Palestine Inn
Palestine, TX

Quick Apply

Job Details

Part-time | Full-time
$8 - $11 an hour

Qualifications

Customer records maintenance
Hotel and accommodations payment processing
Phone communication
Night audit
Greeting customers
Client inquiry handling
Answering guest questions
Credit card payment processing
Hotel room assignment management
Financial record maintenance
Hospitality Management
Organizational skills
Property management systems (PMS)
Receptionist experience within hospitality industry
Hospitality online booking platforms
Hotel and accommodations guest complaints handling
Suggestive selling
Travel planning software
Communication skills
Entry level

Full Job Description

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

Skills

Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus

Job Types: Full-time, Part-time

Pay: $8.00 - $11.00 per hour

Work Location: In person

Quick Apply

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desk agent/night auditor jobs in jacksonville, tx

Front Desk Agent/Night Auditor

Guest Service Agent/Night Auditor FULL TIME / PART TIME

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