Top 151 Authorization representative Jobs in Jacksonville Fl

Call Center Representative
Jax Spine & Pain Centers —Jacksonville, FL
- Full-time
- Medical office experience
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2d
Patient Service Representative
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
Quick Apply
Patient Service Representative - Jacksonville Float
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- Float pool
- High school diploma or GED
- Clinic
- Paid time off
- Employee discount
Quick Apply
Patient Access Rep
Ascension —Jacksonville, FL
- PRN
- Hospital
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
5d
Patient Services Representative
Eye Health America LLC —Jacksonville, FL
- Overtime
- High school diploma or GED
- Reliable transportation
- Entry level
- Wellness program
- Paid holidays
Quick Apply
Admissions Representative
Jax Spine & Pain Centers —Jacksonville, FL
- Full-time
- HIPAA
- High school diploma or GED
- Medical terminology
Quick Apply
1d
Patient Service Representative - Jacksonville Float (1673)
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- Float pool
- High school diploma or GED
- Clinic
- Paid time off
- Employee discount
Customer Service Representative
QUIPT HOME MEDICAL INC —Jacksonville, FL
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Patient Access Representative
Women's Care —Ponte Vedra, FL
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Front Desk Representative
Jax Spine & Pain Centers —Jacksonville, FL
- Full-time
- HIPAA
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
2d
Customer Technical Support Representative
IQ Fiber —Jacksonville, FL
- Overtime
- Office
- High school diploma or GED
- Analysis skills
Surgery Scheduler
Jax Spine & Pain Centers —Jacksonville, FL
- Full-time
- Surgery
- Customer service
- HIPAA
Quick Apply
Pipe Welder 2nd Shift
Stellar Energy Americas Inc —Jacksonville, FL
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
Quick Apply
Patient Service Representative (1584)
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
Medical Records Specialist - Jacksonville, FL
CareSpot Urgent Care —Jacksonville, FL
- Full-time
- Ability to climb stairs
- 1 year
- Communication skills
Quick Apply
9d
Patient Service Representative
DermCare Management —Jacksonville Beach, FL
- $17 - $20 an hour
- Spanish
- OSHA
- Sales
- Paid holidays
- Health insurance
Quick Apply
12d
Representative Client Service II- Administration | full-Time | Days
UF Health —Fernandina Beach, FL
- Full-time
- No experience needed
- English
- Mid-level
Patient Service Representative - Saint Johns
Brooks Rehabilitation —Saint Augustine, FL
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
Quick Apply
Patient Service Representative (1182)
Brooks Rehabilitation —Jacksonville, FL
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
Ancillary Front Office Representative
Southeast Orthopedic Specialists —Jacksonville, FL
- Part-time
- Spanish
- Computer literacy
- HIPAA
Quick Apply

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Call Center Representative

Jax Spine & Pain Centers -
Jacksonville, FL

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Phone communication
High school diploma or GED
Telecommunications headsets
Computer skills

Full Job Description

Join Our Team:
Jax Spine & Pain Centers is a leading interventional pain management practice dedicated to improving the quality of life for patients suffering from acute and chronic pain conditions. We are seeking a compassionate, customer-focused Call Center Representative to serve as the first point of contact for our patients and help deliver an exceptional patient experience.

Position Summary:
The Call Center Representative is responsible for professionally managing inbound and outbound patient communications in a fast-paced, multi-location pain management practice. This role schedules appointments, verifies patient information, supports patient access to care, and ensures accurate documentation while maintaining the highest standards of customer service and HIPAA compliance.

Essential Responsibilities:

Answer a high volume of inbound and outbound patient calls in a professional and courteous manner.
Schedule, reschedule, and confirm appointments for multiple providers and clinic locations.
Collect, verify, and update patient demographic, insurance, referral, and authorization information.
Provide patients with non-clinical information regarding services, appointment preparation, office policies, and scheduling requirements.
Route clinical questions, prescription refill requests, and urgent concerns to the appropriate clinical staff.
Verify insurance eligibility and referral requirements, as applicable.
Accurately document patient interactions in the electronic health record (EHR) and practice management systems.
Coordinate with front desk, billing, authorizations, and clinical teams to support continuity of care.
Monitor voicemail queues and ensure timely follow-up with patients.
Maintain patient confidentiality and comply with HIPAA, company policies, and applicable regulations.
Meet established productivity, quality, attendance, and customer service standards.
Perform other duties as assigned.

Qualifications:
Required:

High school diploma or equivalent.
Strong communication and interpersonal skills.
Proficiency with computers and telephone systems.
Ability to multitask and work effectively in a fast-paced environment.

Preferred:

Minimum one (1) year of experience in a medical office, healthcare call center, or specialty medical practice.
Minimum one (1) year of customer service experience.
Previous experience in pain management, orthopedics, spine, neurology, or another specialty healthcare setting.
Experience with EHR systems, medical scheduling, insurance verification, referrals, and prior authorizations.
Knowledge of medical terminology and healthcare insurance processes.

Knowledge, Skills & Abilities:

Excellent verbal and written communication skills.
Strong customer service and problem-solving abilities.
Ability to maintain professionalism and empathy when interacting with patients experiencing pain or medical concerns.
Strong organizational skills and attention to detail.
Ability to prioritize competing responsibilities while maintaining accuracy.
Ability to work independently and collaboratively within a team environment.

Physical Requirements:

Ability to remain seated for extended periods.
Ability to use a computer, headset, and telephone for prolonged durations.
Ability to communicate effectively by telephone and in person.
Ability to occasionally lift up to 15 pounds.

Why Join Jax Spine & Pain Centers?

Competitive compensation.
Medical, Dental, and Vision Insurance.
Paid Time Off and Paid Holidays.
401(k) with Company Match.
Career Growth Opportunities.
Collaborative and Patient-Focused Culture.

About Jax Spine & Pain Centers:

ABOUT OUR PRACTICEWe are proud to be the leading providers of progressive interventional pain relief.Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care.LOOKING FOR A CAREER IN THE MEDICAL FIELD?Apply today and have the potential to join Northeast Florida’s Leading Interventional Pain Management Specialists. At Jax Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain.Now serving multiple locations, our board certified physician’s along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile.We are always accepting resumes for the following positions:Medical assistantsDME techniciansMedical billing/AR specialistsCall center customer service representatives.

Quick Apply

Refine Your Search

authorization representative jobs in jacksonville fl

Call Center Representative

Patient Service Representative

Patient Service Representative - Jacksonville Float

Patient Access Rep

Patient Services Representative

Admissions Representative

Patient Service Representative - Jacksonville Float (1673)

Customer Service Representative

Patient Access Representative

Front Desk Representative

Customer Technical Support Representative

Surgery Scheduler

Pipe Welder 2nd Shift

Patient Service Representative (1584)

Medical Records Specialist - Jacksonville, FL

Patient Service Representative

Representative Client Service II- Administration | full-Time | Days

Patient Service Representative - Saint Johns

Patient Service Representative (1182)

Ancillary Front Office Representative

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