Top 8 It operations manager Jobs in Jacksonville Fl

Manager, IT Field Operations
OneOncology —Jacksonville, FL
- Full-time
- 5 years
- HIPAA
- Research
Quick Apply
IT Operations Manager
Fortegra —Jacksonville, FL
- Azure
- Office
- 8 years
Quick Apply
Operations Manager
GOODWILL OF NORTH FLORIDA —Jacksonville, FL
- $55,000 - $60,000 a year
- Customer service
- Computer literacy
- ERP systems
Quick Apply
Operations Manager II
JPMorganChase —Jacksonville, FL
- Full-time
- Office
- Finance
- SQL
- Health insurance
- Tuition reimbursement
Senior Manager, Client Services Operations
Intercontinental Exchange Holdings, Inc. —Jacksonville, FL
- Full-time
- Senior level
- Leadership
- Communication skills
Privileged Access Management - Conjur Operations Engineer
Nomura —Jacksonville, FL
- $95,000 - $110,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- DevOps
- English
- Paid time off
- Parental leave
Project Manager – Operations & Technology
National Recovery Associates Inc. —Jacksonville, FL
- Full-time
- 5 years
- Office
- SQL
- Paid holidays
- Health insurance
Quick Apply
7d

Other jobs to consider

Find your next job by exploring related positions.

Technical Support Analyst
Jacksonville Jaguars —Jacksonville, FL
Willingness to work occasional evenings and weekends as needed to support football and business operations, planned maintenance, system upgrades, and urgent…
5d
Applications Analyst
Borland Groover —Jacksonville, FL
Critical Thinking and Problem Solving - The ability to handle complex situations in the workplace and calmly develop creative solutions.
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Data Center Operations Manager (Off-Shift)
Google —New Albany, OH
The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology.
$122,000 - $173,000 a year
Sr Manager, Technology Operations Support
McKesson —Columbus, OH
This role is responsible for establishing operational standards, developing technical capabilities, ensuring incident readiness, and driving continuous…
$99,000 - $165,000 a year
14h

Show more jobs in cities nearby

I want to receive the latest job alert for it operations manager in jacksonville fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it operations manager jobs near jacksonville fl

Operations Manager jobs in Jacksonville, FL

Senior Operations Manager jobs in Jacksonville, FL

IT Operations Manager jobs in Jacksonville, FL

Senior Client Services jobs in Jacksonville, FL

Information Technology Manager jobs in Jacksonville, FL

Operations Manager jobs in Virginia

Startup Operations jobs in New York, NY

Operations Manager jobs in Fargo, ND

Operations Manager jobs in Tyler, TX

Healthcare Operations Manager jobs in Houston, TX

Nurse Manager jobs in St. Louis, MO

Operations Manager jobs in Rockford, IL

Property Manager jobs in Katy, TX

Fleet Manager jobs in Cleveland, OH

Operations Manager jobs in Erie, PA

Operations Manager jobs in Wilmington, NC

Operations Associate jobs in Remote

Operations Manager jobs in Dallas Fort Worth, TX

Operations Manager jobs in Puyallup, WA

Assistant Property Manager jobs in Baltimore, MD

Manager, IT Field Operations

OneOncology -
Jacksonville, FL

Quick Apply

Job Details

Full-time

Qualifications

Managing technical support teams
Customer communication
IT user and group management
GPO
Team leadership
VoIP administration
HIPAA
Process improvement
High school diploma or GED
Virtualization tools
Technology management
Computer hardware
Incident management operations support
Remote access software
Hardware support
Server virtualization
Network support
SAN
Remote desktop tools
Problem management
Telephone systems
Systems analysis
Desktop administration
Healthcare IT
Project stakeholder communication
IT department experience
Managing tech infrastructure teams

Full Job Description

OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.

Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.

Job Description:

The Manager, IT Field Operations will report to OneOncology’s Sr. Manager, IT Field Operations. As part of OneOncology’s technical support team, this role will act as an IT team leader for a partner practice of OneOncology. The Manager, IT Field Operations, is tasked with assuring excellent IT service while being customer-facing and must demonstrate unparalleled customer service. The Manager, IT Operations will lead the local IT department and projects in partnership with the OneOncology central IT services team. The role will be responsible for training, supporting, and leading the IT team supporting one of our partnered practices. This role will represent the OneOncology IT team and interface with practice stakeholders to ensure that IT service delivery to the practice is constantly developing and improving.

This is a full-time, onsite position in Jacksonville, FL.

Responsibilities:

Acts as a liaison between practice stakeholders and OneOncology technical support teams.

Participates in timely communication and tracking when emergency or escalated issues arise.

Leads and oversees technical projects in alignment with practice goals.

Leads day-to-day components of IT support for the practice. This includes, but is not limited to, technical customer service, resolving escalated tickets, and other items related to practice IT operations and projects.

Responds to and resolves requests for assistance with computer systems and provides superior customer support ("white glove") experiences for users.

Leads efforts to improve practice IT department processes and procedures in partnership with central service delivery team.

Provide feedback and updates to practice leadership and other appropriate teammates from start through resolution of practice-wide technology issues and projects.

Ensures service support processes, procedures, SLA's, performance metrics and service quality align with central service team core processes.

Coordinated with Director, IT Practice strategy to research, evaluate, recommend, and implement technology solutions.

Serves as an extension of our IT technical project team for clinical technology projects, including but not limited to opening of new clinic locations, etc.

Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.

Required or Preferred Qualifications (specify within):

Bachelor’s degree in information systems or healthcare related field is preferred

A high school diploma or GED is required

At least 5 years of progressively responsible work experience in technology support

3+ years in IT leadership/management

Healthcare related experience a plus

Essential Competencies:

Strong communication skills, including the ability to communicate effectively in both written and verbal forms with all levels of practice employees and stakeholders, as well as peers and leadership within the OneOncology IT and service desk team.

Experience as a technical leader providing proven solutions. Experience in healthcare a plus.

An understanding of HIPAA or similar regulatory and security/privacy frameworks.

An ability to think critically about systems and adjust as needed.

Proven experience of incident analysis, problem management, and the ability to sustainably remove inefficiencies in the support process

An ability to recognize service gaps and fill in as a utility player as necessary to complete work and resolve issues

Strong knowledge of hardware, software, and network

High level understanding of computer systems, telecommunications systems, security, network and systems administration

Strong knowledge of practice management principles

Excellent leadership and decision-making skills

Strong technical ability with working knowledge of MS Servers, SANs, Network Infrastructure

Able to successfully multitask and prioritize service issues while working under pressure

Strong knowledge of:

Active Directory user and group maintenance tasks

Group Policy design, management and troubleshooting

Virtual Environment Management, M365 management and administration, an understanding of various Microsoft Server and related products (VMWare, Remote Desktop Services, etc.)

VOIP phone systems (Zoom Phone experience a plus)

Experience with Powershell and/or other scripting/automation techniques is preferred.

Attendance is an essential job function.

Quick Apply

Refine Your Search

it operations manager jobs in jacksonville fl

Manager, IT Field Operations

IT Operations Manager

Operations Manager

Operations Manager II

Senior Manager, Client Services Operations

Privileged Access Management - Conjur Operations Engineer

Project Manager – Operations & Technology

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for it operations manager in jacksonville fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected