Top 46 Patient registration representative Jobs in Jacksonville Fl

Customer Service Representative (Florida)
Northwell Health —Jacksonville, FL
- $34,819.98 - $51,949.95 a year
- HIPAA
- High school diploma or GED
- 1 year
Patient Access Representative
Women's Care —Jacksonville, FL
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Representative Client Service I | Neuro Registration |Full-Time | Days
UF Health —Jacksonville, FL
- Full-time
- Basic math
- English
- High school diploma or GED
Patient Relations Rep | Part-Time | 10:00AM TO 7:00PM
UF Health —Jacksonville, FL
- Part-time
- BLS Certification
- High school diploma or GED
- Clinic
10d
Patient Registration Representative - Onsite - Ascension St Vincent's Riverside
R1 RCM, Inc. —Jacksonville, FL
- $16.00 - $21.10 an hour
- Full-time
- Hospital
- No experience needed
- High school diploma or GED
9d
Customer Service Rep | North Multispecialty | Days | Full Time
UF Health —Jacksonville, FL
- Full-time
- High school diploma or GED
- Clinic
- Typing
Admissions Representative, Bartram Inpatient Hospital, Part-time Weekends
BROOKS REHABILITATION —Jacksonville, FL
- Part-time
- Hospital
- Inpatient
- Mid-level
Quick Apply
Patient Service Representative - Jacksonville Float
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
Quick Apply
5d
Patient Service Representative - Brooks Balance Center
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
Quick Apply
1d
Front Desk Representative
Jax Spine & Pain Centers —Jacksonville, FL
- Full-time
- HIPAA
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Admissions Representative
Jax Spine & Pain Centers —Jacksonville, FL
- Full-time
- HIPAA
- High school diploma or GED
- Medical terminology
Quick Apply
Patient Access Rep
Ascension —Saint Johns, FL
- PRN
- Hospital
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
Front Office Representative
Southeast Orthopedic Specialists —Jacksonville, FL
- Spanish
- Computer literacy
- HIPAA
Quick Apply
Front Desk/Referral Coordinator
North Florida Surgeons, P.A. —Jacksonville, FL
- Computer literacy
- Basic math
- Entry level
Quick Apply
Patient Service Representative - Part-Time
Brooks Rehabilitation —Jacksonville, FL
- Part-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
Quick Apply
Ancillary Front Office Representative
Southeast Orthopedic Specialists —Jacksonville, FL
- Spanish
- Computer literacy
- HIPAA
Quick Apply
6d
Patient Service Representative - Jacksonville Float (2487)
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
5d
Patient Service Representative - Jacksonville Float (1673)
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- Float pool
- High school diploma or GED
- Clinic
- Paid time off
- Employee discount
Patient Service Representative - Brooks Balance Center (2544)
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
1d
Patient Service Representative - Part-Time (1545)
Brooks Rehabilitation —Jacksonville, FL
- Part-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
8d

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Customer Service Representative (Florida)

Northwell Health -
Jacksonville, FL

Apply Now

Job Details

$34,819.98 - $51,949.95 a year

Qualifications

High school diploma or GED

Full Job Description

Manages patient calls to the Health System's enterprise-wide centralized call center. Assists with appointment scheduling, messaging physicians (test results, clinical advice, medication request, etc.), and patient navigation to support Health System goals. Fulfills patient needs, resolves issues, and ensures patient satisfaction.

Job Responsibility

1.Interacts with patients and caregivers via phone to provide best-in-class patient experience through the Health System's centralized call center. Performs a variety of technical service/support duties that may require practical or specialized knowledge.
2.Respond to inbound and outbound patient calls related to scheduling, messages to physician (test results, clinical advice, medication request, ect.), and other patient requests.
3.Follows standard escalation process for patients experiencing clinically urgent issues.
4.Escalates questions, problems, and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments.
5.Accurately schedule patient appointments in a complex care setting using guided decision support technology.
6.Fully register and verify insurance eligibility.
7.Exercises independent judgment on basic or moderately complex issues regarding job and related tasks.
8.Assesses the callers need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue.
9.Provides first call resolution and advocates for patients/care givers.
10.Proactively monitors areas of concern or uncertainty related to access issues and suggest possible resolutions to optimize best outcome.
11.Supports revenue cycle goals by minimizing potential financial risk through accurate patient insurance and demographic registration activities.
12.Maintains patient health information and protects confidentiality in accordance with HIPPA guidelines.
13.Promotes a positive and productive environment, supporting teamwork and communication.
14.Identifies specific patient needs and uses the appropriate call handling technique practices while supporting the patient on how to navigate the health system.
15.Uses documented procedures, policy manuals, knowledgebase, and other reference materials to assist in answering various general inquiries and issues.
16.Documents inquiries, issues, transactions, and other relevant information for health system tracking.
17.Communicates clearly and timely with patients and interfaces with practices.
18.Performs other related duties pertinent to delivering an easy and complete experience for the patient.

Job Qualification

High School Education or equivalent, required.
1-3 years of customer service experience.

Must reside within 60 miles of Jacksonville, FL.

Apply Now

Refine Your Search

patient registration representative jobs in jacksonville fl

Customer Service Representative (Florida)

Patient Access Representative

Representative Client Service I | Neuro Registration |Full-Time | Days

Patient Relations Rep | Part-Time | 10:00AM TO 7:00PM

Patient Registration Representative - Onsite - Ascension St Vincent's Riverside

Customer Service Rep | North Multispecialty | Days | Full Time

Admissions Representative, Bartram Inpatient Hospital, Part-time Weekends

Patient Service Representative - Jacksonville Float

Patient Service Representative - Brooks Balance Center

Front Desk Representative

Admissions Representative

Patient Access Rep

Front Office Representative

Front Desk/Referral Coordinator

Patient Service Representative - Part-Time

Ancillary Front Office Representative

Patient Service Representative - Jacksonville Float (2487)

Patient Service Representative - Jacksonville Float (1673)

Patient Service Representative - Brooks Balance Center (2544)

Patient Service Representative - Part-Time (1545)

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