Top 35 reservation agent Jobs in jacksonville fl

Front Desk Agent - HGI Ponte Vedra
HGI Ponte Vedra —Ponte Vedra Beach, FL
- From $15 an hour
- Full-time
- Background check
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Travel Agent - Ponte Vedra, FL
ACS Auto Club Services, Inc. —Ponte Vedra Beach, FL
- $40,000 - $87,000 a year
- Overtime
- Pass drug screening
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
5d
DOD RESERVATION CENTER AGENT-SEASONAL
Navy Exchange Service Command —Jacksonville, FL
- $16.75 - $24.90 an hour
- Part-time
- Typing
- Entry level
- Under 1 year
2d
Front Desk Agent - Part-Time
Home2 Suites Jacksonville Airport —Jacksonville, FL
- $15 an hour
- Part-time
- Computer literacy
- Writing skills
- Research
Quick Apply
Hotel Front Desk Agent - NEW HOTEL
Lexima —Jacksonville, FL
- $17.50 an hour
- Full-time
- Basic math
- English
- Hotel
- Disability insurance
- Health insurance
Travel Consultant - Corporate International/Complex
ADTRAV Travel Management —Jacksonville, FL
- $24 - $27 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
12d
Hotel Front Desk Agent/Night Auditor
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd —Jacksonville, FL
- $15 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
1d
Front Desk Clerk
The Harrison Group —Jacksonville, FL
- $15 - $18 an hour
- Part-time
- Hotel
- Organizational skills
- Ability to stand for extended periods
- Dental insurance
- 401(k)
Quick Apply
Travel Agent - Ponte Vedra, FL
AAA The Auto Club Group —Ponte Vedra, FL
- $40,000 - $87,000 a year
- Overtime
- Pass drug screening
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
5d
Reservation Manager-3
U-Haul —Jacksonville, FL
- Part-time
- Mid-level
- High school diploma or GED
- Time management
- Paid holidays
- Health insurance
Front Desk Agent
Hilton Garden Inn/ Hampton Inn & Suites Orange Park, FL —Orange Park, FL
- $14.50 - $15.00 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Dental insurance
- Paid time off
Quick Apply
7h
Front Desk Agent
Lexima —Jacksonville, FL
- $16 an hour
- 8 hour shift
- Inventory management
- English
- Ability to climb stairs
Experienced GUEST SERVICE AGENT **PART TIME WEEKENDS**
Residence Inn Jacksonville —Jacksonville, FL
- Part-time
- Spanish
- English
- Mid-level
Quick Apply
Front Desk Agent
Embassy Suites - Jacksonville —Jacksonville, FL
- Weekends as needed
- Hotel
- 1 year
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Margaritaville Beach Hotel Jacksonville Beach —Jacksonville Beach, FL
- $16.00 - $16.50 an hour
- Full-time
- Bilingual
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Hotel Night Auditor (Part-time)
Murphco of FL —Jacksonville, FL
- Overtime
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Hotel Guest Service Representative
Murphco of FL —Jacksonville, FL
- Overtime
- In person
- Background check
- Computer literacy
- Pass drug screening
Quick Apply
Travel Clerk
Contractor Support Services Inc. (CSSI) —Mayport Naval Station, FL
- $47,382 - $54,038 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Dental insurance
- 401(k)
Quick Apply
Part-Time Overnight Front Desk Agent - Dune House Hotel & Spa
Sage Hospitality —Atlantic Beach, FL
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
6d
Front Desk Clerk
Comfort Suites West Jacksonville —Jacksonville, FL
- Hotel
- Organizational skills
- Communication skills
Quick Apply

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reservation agent jobs near jacksonville fl

Front Desk Agent - HGI Ponte Vedra

HGI Ponte Vedra -
Ponte Vedra Beach, FL

Quick Apply

Job Details

Full-time
From $15 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program

Qualifications

Guest reservation booking
Teamwork
Guest relations
Hotel and accommodations guest check-in
Hotel and accommodations guest inquiries
Hotel and accommodations guest check-out
Front desk
Hotel and accommodations guest issue escalation
Hotel and accommodations guest complaints handling
Local attractions guest recommendation

Full Job Description

POSITION SUMMARY:

This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.

RESPONSIBILITIES:

· Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.

· Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.

· Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.

· Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)

· Accommodate room changes expediently.

· Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel’s historical significance.

· Acquaint guests with city attractions, community events and nearby areas of interest.

· Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.

· Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.

· Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.

· Responsible for proper key control and other security measures.

· Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.

· Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect.

· Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)

· Properly handle lost and found items.

· Report accidents, injuries, and any unsafe conditions to Management and Maintenance.

· Report all maintenance issues for guest satisfaction.

· Report to work wearing the required uniform and meeting professional grooming standards.

· Maintain confidentiality of all guests and hotel information

· Perform other duties as assigned.

· Actively participate in ongoing training.

KNOWLEDGE, SKILLS AND ABILITIES:

· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.

· Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.

· Ability to deal with guests when they are angry or upset.

· Professional appearance and demeanor.

· Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.

· Previous cashier experience/ Basic accounting skills.

· Ability to work quickly and thoroughly when under pressure.

· Knowledge of hotel facilities and features.

· Ability to attend to more than one task at a time.

· Ability to maintain excellent attendance and punctuality.

· Knowledge of area and surrounding communities.

EXPERIENCE:

· Customer Service experience preferred.

PHYSICAL DEMANDS:

· Must be able to stand for long periods of time.

· May include crowded office setting or “close quarters”.

· General office environment with limited physical activity.

This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Experience:

Front desk: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

reservation agent jobs in jacksonville fl

Front Desk Agent - HGI Ponte Vedra

Travel Agent - Ponte Vedra, FL

DOD RESERVATION CENTER AGENT-SEASONAL

Front Desk Agent - Part-Time

Hotel Front Desk Agent - NEW HOTEL

Travel Consultant - Corporate International/Complex

Hotel Front Desk Agent/Night Auditor

Front Desk Clerk

Travel Agent - Ponte Vedra, FL

Reservation Manager-3

Front Desk Agent

Front Desk Agent

Experienced GUEST SERVICE AGENT PART TIME WEEKENDS

Front Desk Agent

Front Desk Agent

Hotel Night Auditor (Part-time)

Hotel Guest Service Representative

Travel Clerk

Part-Time Overnight Front Desk Agent - Dune House Hotel & Spa

Front Desk Clerk

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