Top 237 Technical specialist Jobs in Jacksonville Fl

Customer Payment Specialist
Ally Financial —Jacksonville, FL
- $47,840 - $54,080 a year
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid parental leave
- Health savings account
2d
Technical Support Specialist II
Control Southern, Inc —Jacksonville, FL
- Mid-level
- Travel
- In-person
Quick Apply
Integrated Systems Specialist
Florida State College at Jacksonville —Jacksonville, FL
- $41,370.98 a year
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
Technical IT Support Specialist - Jacksonville, FL
Buckeye Mountain —Jacksonville, FL
- Full-time
- Remote
- Mid-level
- Communication skills
- Python
Quick Apply
Help Desk Specialist
LifeStance Health —Jacksonville, FL
- $25 - $28 an hour
- Full-time
- Mid-level
- Continuous improvement
- SharePoint
- Paid parental leave
- AD&D insurance
Quick Apply
8d
Customer Care Specialist I
City of Jacksonville Beach —Jacksonville, FL
- Full-time
- Basic math
- Residential
- Administrative experience
- Wellness program
- Health insurance
7d
IT Specialist
Universal Engineering Sciences —Jacksonville, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
COLD* Calling & Lead Generation Specialist
Advanced Payments Inc —Jacksonville, FL
- $18 - $20 an hour
- Full-time
- Background check
- English
- Mid-level
- Health insurance
- Paid time off
Quick Apply
4d
Senior Cyber Security Specialist, Technology and Digital, FT,8:30A - 5P
Baptist Health South Florida —Florida
- $99,583.81 - $129,458.95 a year
- Full-time
- Bachelor's degree
- Mentoring
- Senior level
- Wellness program
- Health insurance
12d
Senior Grant Specialist
K9s For Warriors Inc —Ponte Vedra, FL
- $59,200 - $71,000 a year
- Full-time
- Sales
- Customer service
- Research
Quick Apply
HVAC Training Specialist - Bilingual (English/Spanish)
Tropic Supply Inc —Florida
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Business Development & Sales Specialist
Continuum Services —Florida
- Full-time
- Microsoft Outlook
- Mid-level
- Business development
Training Specialist - Contact Center Experience
Solera —Jacksonville, FL
- $50,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
MCPP - Material Specialist III
KBR —Jacksonville, FL
- Full-time
- Computer literacy
- ERP systems
- Research
- AD&D insurance
- Disability insurance
Digital Support Specialist
Nymbus, Inc. —Jacksonville, FL
- $23 an hour
- Weekends as needed
- Remote
- Spanish
- Mid-level
- Travel
- Dental insurance
- 401(k)
Quick Apply
Relationship Specialist I
VyStar Credit Union —Jacksonville, FL
- Full-time
- Military
- High school diploma or GED
- Associate's degree
- 401(k)
- Tuition reimbursement
Quick Apply
12d
Work in Sports! Broadcast Production Specialist
Sportsmedia Technology Corp —Jacksonville, FL
- Full-time
- Bachelor of Science
- Office
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
Assets Protection Specialist
Target —Jacksonville, FL
- $21.75 - $37.00 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
7d
Temporary Member Experience Specialists
Corporate One FCU —Jacksonville, FL
- $22.15 - $24.48 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Client Support Specialist II
Intercontinental Exchange Holdings, Inc. —Jacksonville, FL
- Full-time
- 5 years
- Windows
- Computer networking

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Customer Payment Specialist

Ally Financial -
Jacksonville, FL

Apply Now

Job Details

Full-time
$47,840 - $54,080 a year
2 days ago

Benefits

Paid parental leave
Health savings account
Caregiver leave
Employee stock purchase plan
Paid holidays
Disability insurance
Relocation assistance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Volunteer time off
Life insurance
Childcare

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Ally and Your Career
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule : Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Responsible for ensuring that Ally's customers' accounts are properly serviced during the life of the loan. This may include, but is not limited to, researching payments, analyzing documents and account revisions. Execute Ally's strategic vision to profitably deliver a premier auto-finance servicing experience to our customers. Primary focus is delivering a repeatable, low effort, high quality experience to each and every person we serve - consumers, dealers and peers.

The Work Itself

Meet or exceed all assigned operational, customer-experience metrics, and objectives on a consistent basis.
Provide personalized customer service of the highest level by establishing rapport and presenting a positive, friendly attitude.
Ensure processes are done thoroughly, accurately and per legal/process requirements.
Accurately update systems and databases with status details and other information relating to customer concern or need.
Strive for first contact resolution.
Look for means of improving as well as promoting low effort customer experience in line with all quality and compliance standards.
Maintain strict confidentiality with customer, employee, and company information.
Ability to solve more complex problems.
Recommend changes to policies and procedures to support providing a low effort experience for our customers.
Immediately implement and maintain control when procedural changes are presented.
Assists with training and coaching of new team members.
Assists others within department and assists in leading departmental projects or activities.

The Qualifications We’re Looking For

Entry Level.
Bachelor's degree in business or related may be used as a proxy for the experience.
Prior experience in customer service, financial services or similar industry preferred.
Proficient verbal communication skills; fast and correct typing and the ability to create grammatically correct responses/comments without spelling errors.
Sound knowledge and application of business telephone etiquette.
Ability to quickly recognize signals of a disgruntled customer, diffuse situation, ability to respond without getting angry, and recover customer loyalty.
Possesses sound judgment and analytical abilities, develop logical solutions, ability to manage difficult customer situations, to respond promptly to the needs of the customer and solicit feedback to improve service.
Above average computer knowledge and technical skills; adept at using search tools, browsers, email features, attaching files to correspondence, utilizing tracking tools, familiarity of CRM solutions, proficient knowledge of Excel, navigation of databases and web based applications and workflow tools, and intermediate knowledge of Microsoft Outlook.
Strong attention to detail and ability to analyze account level data/information.
Demonstrates initiative and accountability.

Minimum Qualifications

0+ years of experience
High school Diploma or GED equivalent

How We'll Have Your Back
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are :
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com .

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [email protected] with details of your accommodation request.

Base Pay Range

$47,840.00 - $54,080.00

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation:

This position is eligible to participate in our annual incentive plan.

Apply Now

Refine Your Search

technical specialist jobs in jacksonville fl

Customer Payment Specialist

Technical Support Specialist II

Integrated Systems Specialist

Technical IT Support Specialist - Jacksonville, FL

Help Desk Specialist

Customer Care Specialist I

IT Specialist

COLD* Calling & Lead Generation Specialist

Senior Cyber Security Specialist, Technology and Digital, FT,8:30A - 5P

Senior Grant Specialist

HVAC Training Specialist - Bilingual (English/Spanish)

Business Development & Sales Specialist

Training Specialist - Contact Center Experience

MCPP - Material Specialist III

Digital Support Specialist

Relationship Specialist I

Work in Sports! Broadcast Production Specialist

Assets Protection Specialist

Temporary Member Experience Specialists

Client Support Specialist II

I want to receive the latest job alert for technical specialist in jacksonville fl

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