Top 239 Telephone representative Jobs in Jacksonville Fl

Call Center Representative
Jax Spine & Pain Centers —Jacksonville, FL
- Full-time
- Medical office experience
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
5d
Healthcare Customer Service Specialist- (REMOTE)
GetixHealth —Orange Park, FL
- $18 an hour
- Monday to Friday
- Remote
- Spanish
- HIPAA
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Call Center Representative FT
STATE CHARTERED CREDIT UNIONS IN FLORIDA —Jacksonville, FL
- Full-time
- High school diploma or GED
- Conflict management
- Organizational skills
Quick Apply
Account Services Representative
U.S. Bank National Association —Jacksonville, FL
- $25.63 - $34.18 an hour
- Full-time
- 5 years
- Research
- Mid-level
- Paid holidays
- Disability insurance
3d
Contact Center Rep
Systems Integration, Inc. —Jacksonville, FL
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Call Center Representative
ANGEL KIDS PEDIATRICS, P A —Jacksonville, FL
- From $16 an hour
- Weekends as needed
- Bilingual
- Ability to walk for extended periods
- High school diploma or GED
Quick Apply
Call Representative
PHYSICIANS GROUP SERVICES, PA —Orange Park, FL
- Call employer
- Word processing
- Medical office experience
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Zimmer Biomet —Jacksonville, FL
- $21 - $23 an hour
- Full-time
- Office
- High school diploma or GED
- Travel
- Wellness program
12d
Telephone Sales Rep - Outbound
FLS Connect —Jacksonville, FL
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health savings account
Member Experience MSR I - Contact Center
COMMUNITY FIRST CREDIT UNION OF FLORIDA —Jacksonville, FL
- Extended hours
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Customer Service Representative
QUIPT HOME MEDICAL INC —Jacksonville, FL
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Patient Service Representative
Brooks Rehabilitation —Jacksonville, FL
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
Quick Apply
Patient Service Representative - Jacksonville Float
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- Float pool
- High school diploma or GED
- Clinic
- Paid time off
- Employee discount
Quick Apply
Customer Service Representative
The Anderson-DuBose Company —Jacksonville, FL
- Microsoft Word
- Office
- Administrative experience
- Paid time off
- 401(k) matching
Quick Apply
11d
Customer Experience Representative
ITEL LABORATORIES INC —Jacksonville, FL
- Full-time
- Spanish
- English
- Research
Quick Apply
Drainage Foreman/ Assistant Superintendent
Thalle Construction Company —Florida
- Construction site
- 5 years
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Structural Field Manager
Thalle Construction Company —Florida
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
Project Engineer
Thalle Construction Company —Florida
- Background check
- Construction site
- CAD
- Paid holidays
- Disability insurance
Quick Apply
Dewatering Foreman/ Assistant Superintendent
Thalle Construction Company —Florida
- Construction site
- 3 years
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Field Engineer
Thalle Construction Company —Florida
- Construction site
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply

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Call Center Representative

Jax Spine & Pain Centers -
Jacksonville, FL

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Phone communication
High school diploma or GED
Telecommunications headsets
Computer skills

Full Job Description

Join Our Team:
Jax Spine & Pain Centers is a leading interventional pain management practice dedicated to improving the quality of life for patients suffering from acute and chronic pain conditions. We are seeking a compassionate, customer-focused Call Center Representative to serve as the first point of contact for our patients and help deliver an exceptional patient experience.

Position Summary:
The Call Center Representative is responsible for professionally managing inbound and outbound patient communications in a fast-paced, multi-location pain management practice. This role schedules appointments, verifies patient information, supports patient access to care, and ensures accurate documentation while maintaining the highest standards of customer service and HIPAA compliance.

Essential Responsibilities:

Answer a high volume of inbound and outbound patient calls in a professional and courteous manner.
Schedule, reschedule, and confirm appointments for multiple providers and clinic locations.
Collect, verify, and update patient demographic, insurance, referral, and authorization information.
Provide patients with non-clinical information regarding services, appointment preparation, office policies, and scheduling requirements.
Route clinical questions, prescription refill requests, and urgent concerns to the appropriate clinical staff.
Verify insurance eligibility and referral requirements, as applicable.
Accurately document patient interactions in the electronic health record (EHR) and practice management systems.
Coordinate with front desk, billing, authorizations, and clinical teams to support continuity of care.
Monitor voicemail queues and ensure timely follow-up with patients.
Maintain patient confidentiality and comply with HIPAA, company policies, and applicable regulations.
Meet established productivity, quality, attendance, and customer service standards.
Perform other duties as assigned.

Qualifications:
Required:

High school diploma or equivalent.
Strong communication and interpersonal skills.
Proficiency with computers and telephone systems.
Ability to multitask and work effectively in a fast-paced environment.

Preferred:

Minimum one (1) year of experience in a medical office, healthcare call center, or specialty medical practice.
Minimum one (1) year of customer service experience.
Previous experience in pain management, orthopedics, spine, neurology, or another specialty healthcare setting.
Experience with EHR systems, medical scheduling, insurance verification, referrals, and prior authorizations.
Knowledge of medical terminology and healthcare insurance processes.

Knowledge, Skills & Abilities:

Excellent verbal and written communication skills.
Strong customer service and problem-solving abilities.
Ability to maintain professionalism and empathy when interacting with patients experiencing pain or medical concerns.
Strong organizational skills and attention to detail.
Ability to prioritize competing responsibilities while maintaining accuracy.
Ability to work independently and collaboratively within a team environment.

Physical Requirements:

Ability to remain seated for extended periods.
Ability to use a computer, headset, and telephone for prolonged durations.
Ability to communicate effectively by telephone and in person.
Ability to occasionally lift up to 15 pounds.

Why Join Jax Spine & Pain Centers?

Competitive compensation.
Medical, Dental, and Vision Insurance.
Paid Time Off and Paid Holidays.
401(k) with Company Match.
Career Growth Opportunities.
Collaborative and Patient-Focused Culture.

About Jax Spine & Pain Centers:

ABOUT OUR PRACTICEWe are proud to be the leading providers of progressive interventional pain relief.Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care.LOOKING FOR A CAREER IN THE MEDICAL FIELD?Apply today and have the potential to join Northeast Florida’s Leading Interventional Pain Management Specialists. At Jax Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain.Now serving multiple locations, our board certified physician’s along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile.We are always accepting resumes for the following positions:Medical assistantsDME techniciansMedical billing/AR specialistsCall center customer service representatives.

Quick Apply

Refine Your Search

telephone representative jobs in jacksonville fl

Call Center Representative

Healthcare Customer Service Specialist- (REMOTE)

Call Center Representative FT

Account Services Representative

Contact Center Rep

Call Center Representative

Call Representative

Customer Service Representative

Telephone Sales Rep - Outbound

Member Experience MSR I - Contact Center

Customer Service Representative

Patient Service Representative

Patient Service Representative - Jacksonville Float

Customer Service Representative

Customer Experience Representative

Drainage Foreman/ Assistant Superintendent

Structural Field Manager

Project Engineer

Dewatering Foreman/ Assistant Superintendent

Field Engineer

I want to receive the latest job alert for telephone representative in jacksonville fl

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