Top 773 Product support Jobs in Jacksonville Nc

Head of E Commerce/ AI
Alexander Industries LLC —Holly Ridge, NC
- From $60,000 a year
- Email
- Merchandising
- Office
- Fair chance
- Paid time off
- Employee discount
Quick Apply
5d
FSR Analyst
DCI Solutions —Camp Lejeune, NC
- $100,000 - $140,000 a year
- Full-time
- Classroom
- 5 years
- Java
- Health savings account
- Relocation assistance
Quick Apply
14d
CRA - Future Roles (US)
Syneos - Clinical and Corporate - Prod —North Carolina
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Health insurance
Construction Manager (Electrical/I&C)
Cumming Group —North Carolina
- $104,600.00 - $139,466.68 a year
- Full-time
- 7 years
- Construction site
- Bachelor's degree
- Paid holidays
- Disability insurance
11d
Technical Account Manager/Outside Sales
GracoRoberts —North Carolina
- $80,000 - $90,000 a year
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Disability insurance
- Health insurance
4d
Project Engineer - Great Lakes
Commercial Metals Company —North Carolina
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Forward Deployed Engineer (Secret Cleared)
Marathon TS —North Carolina
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- Background check
- Sales
- Mid-level
Quick Apply
Strategic Account Manager
Piramal Pharma Solutions —North Carolina
- Full-time
- 5 years
- Data analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Respiratory Therapy Supervisor - Nights
UHealthSolutions —North Carolina
- $80,000 - $95,000 a year
- Full-time
- BLS Certification
- Mid-level
- ACLS Certification
- Health insurance
- Dental insurance
Quick Apply
Battery Technician Sales Rep
Dominus Solutions —North Carolina
- $2,000 - $15,000 a month
- Full-time
- Up to 50% travel
- Residential
- Travel
- Flexible schedule
Quick Apply
Operations Analyst Technician
General Dynamics Information Technology —Jacksonville, NC
- $68,000 - $92,000 a year
- Research
- Mid-level
- Analysis skills
- Paid time off
- 401(k) matching
Field Sales and Service Manager - Jacksonville, NC
Go-Forth Pest Control —Sneads Ferry, NC
- $75,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
20h
Field Service Professional - Jacksonville, NC
Vivint —Jacksonville, NC
- Clean driving record
- Mid-level
- Driver's License
- Paid training
- Fuel card
Quick Apply
Outside Sales Representative
Legacy Services Financial —Jacksonville, NC
- $75,000 - $110,000 a year
- Full-time
- Background check
- Sales
- Mid-level
Quick Apply
Del Driver-CDL-Footage
Colonial Materials, Inc. - Jacksonville —Jacksonville, NC
- $21.15 - $26.92 an hour
- Full-time
- CDL B
- Background check
- Construction site
- Wellness program
- Paid parental leave
5d
Intelligence Report Officer
Cherokee Federal —North Carolina
- Full-time
- Senior level
- Health insurance
- Dental insurance
15h
Phlebotomist Technician - Part-time
Biomat Plasma Center —Jacksonville, NC
- From $16 an hour
- 8 hour shift
- Customer service
- Writing skills
- English
Quick Apply
Aesthetic Nurse Practitioner
Skin Clique —Jacksonville, NC
- Choose your own hours
- BLS Certification
- Mid-level
- ACLS Certification
- Health insurance
Quick Apply
B2B Sales Representative
Slice Merchant Services —North Carolina
- $75,000 - $100,000 a year
- Full-time
- Bilingual
- Mid-level
- Reliable transportation
Quick Apply
6d
Regional Sales Representative
Comfortside LLC —North Carolina
- Full-time
- Marketing
- Business development
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply

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Head of E Commerce/ AI

Alexander Industries LLC -
Holly Ridge, NC

Quick Apply

Job Details

Permanent | Full-time
From $60,000 a year
5 days ago

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Merchandising
E-commerce
Cross-selling
Product strategy
Generative AI

Full Job Description

About Johnny Slicks

Johnny Slicks is a fast-growing American men's grooming brand built on natural, small-batch beard and skincare products. We started in a garage and have built a loyal customer base by making products that actually work and selling them like we mean it. We’re scaling, and our website is the front door of the business — we’re looking for the operator who’s going to own it like a storefront.

The Role

We’re hiring one person to own e-commerce revenue end-to-end. Not a developer. Not a marketer. Not a virtual assistant. Think of this role as the General Manager of our digital store — the person responsible for how Johnny Slicks shows up, converts, and grows online.

If you’ve run a digital shelf for a DTC brand, you think in terms of conversion rate, AOV, and revenue per visitor, and you’re actively using AI to outwork operators twice your size — keep reading.

What You’ll Own

1. Product Launch Strategy & Execution

Own the entire launch lifecycle — pre-launch positioning, launch day, and post-launch optimization.
Define product page strategy: offer, bundles, positioning, and AOV plan for every SKU.
Direct landing page builds (you’ll brief the dev/designer — you don’t code).
Walk in on day one with a clear answer to: “How does this product hit its 30/60/90-day revenue target?”

2. Conversion Rate Optimization (CRO)

Drive product detail page (PDP) conversion rate as a primary KPI.
Reduce cart abandonment through systematic testing and checkout optimization.
Increase AOV via bundles, upsells, cross-sells, and subscription strategy.
Improve returning customer rate and lifetime value.
Speak in numbers, not vibes — e.g., “moved PDP conversion from 2.1% to 3.4%” or “added $12 to AOV through bundling.”

3. Merchandising Strategy

This is where Johnny Slicks wins or loses. You’ll decide what gets pushed, when, and how — based on data, not feelings.

Bundle strategy — we believe we’re under-leveraged here, and we want you to fix it.
Subscription program design and growth.
Cross-sell and upsell architecture across the site.
Seasonal and campaign-driven product mixes.
Homepage and category page layout, treated like a storefront, not a CMS.

4. Data & Revenue Ownership

Think like a GM, not an employee. You don’t wait for direction — you bring the diagnosis and the plan.

Own the metrics: revenue per visitor, conversion rate, AOV, product performance.
Build a weekly cadence that surfaces opportunities and risks before we ask.
Walk in with statements like: “We’re leaving $300K on the table here. Here’s the play to capture it.”

5. AI Integration & Management

AI is not a buzzword in this role — it’s a force multiplier. You should already be using it, and you should know where it actually moves the needle versus where it’s noise.

Identify, evaluate, and deploy AI tools across the site — personalization, recommendation engines, on-site search, chat/support, and dynamic content.
Use AI to scale CRO — rapid copy testing, PDP variants, image generation for lifestyle & product use cases, and faster experimentation cycles.
Apply AI to merchandising decisions — bundle recommendations, demand signals, customer segmentation, and lifecycle targeting.
Build internal AI workflows that compress the time between “we noticed this” and “we shipped a fix.”
Manage AI vendors and tooling spend — you decide what we adopt, what we kill, and what we build in-house.
Stay ahead of the curve. The e-commerce landscape is being rewritten by AI right now; we want someone who’s rewriting it with us, not catching up to it.

What We’re Looking For

We don’t care about titles. We care about what you’ve actually moved. Strong candidates can point to specific numbers and outcomes:

“I increased AOV from $58 to $74 through a bundling and subscription strategy.”
“I led a product launch that did $X in the first 30 days.”
“I improved site-wide conversion rate by X% through structured testing.”
“I built and ran the merchandising strategy for a DTC brand at [revenue level].”
“I deployed [AI personalization / recommendation / content / search] tool and it lifted [metric] by X%.”

Hands-on experience using AI tools in a real e-commerce context is required — not a nice-to-have. We want to see specific tools you’ve deployed, what they replaced, and what they actually delivered.

If your resume reads like “managed Shopify,” “redesigned the website,” or “helped with launches” without numbers attached — this isn’t the role for you.

What This Role Is Not

Not a developer role — you direct devs, you don’t write code.
Not a designer role — you brief design, you don’t push pixels.
Not a marketing role — paid media and brand sit elsewhere; you own on-site performance.
Not a product uploader / VA role — you think and decide, you don’t just execute tickets.

This role is one part operator, one part strategist, one part merchandiser, one part CRO obsessive —

with an AI-native mindset running through all of it.

Logistics

Location: On-site at our Holly Ridge, NC headquarters. This is not a remote role.
Type: Full-time.
Compensation: Competitive base salary plus performance bonus tied to revenue growth, conversion rate, and AOV. We’ll discuss specifics with qualified candidates.

How to Apply

Email your resume to [email protected] with the subject line “Head of E-Commerce — [Your Name].”

In your email, include:

Two or three concrete wins from past roles, with specific numbers (conversion lift, AOV impact, revenue driven).
A short take on where you think a brand like Johnny Slicks is most likely leaving money on the table online.

We read every application. If your work is strong, you’ll hear from us quickly.

Pay: From $60,000.00 per year

Benefits:

Employee discount
Flexible schedule
Paid time off

People with a criminal record are encouraged to apply

Ability to Relocate:

Holly Ridge, NC 28445: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

product support jobs in jacksonville nc

Head of E Commerce/ AI

FSR Analyst

CRA - Future Roles (US)

Construction Manager (Electrical/I&C)

Technical Account Manager/Outside Sales

Project Engineer - Great Lakes

Forward Deployed Engineer (Secret Cleared)

Strategic Account Manager

Respiratory Therapy Supervisor - Nights

Battery Technician Sales Rep

Operations Analyst Technician

Field Sales and Service Manager - Jacksonville, NC

Field Service Professional - Jacksonville, NC

Outside Sales Representative

Del Driver-CDL-Footage

Intelligence Report Officer

Phlebotomist Technician - Part-time

Aesthetic Nurse Practitioner

B2B Sales Representative

Regional Sales Representative

I want to receive the latest job alert for product support in jacksonville nc

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