Top 634 Customer support representative Jobs in Jamaica, Ny

Loan and Member Services Representative I - Freeport
FourLeaf Federal Credit Union —Freeport, NY
- $21.78 - $25.59 an hour
- Spanish
- Computer literacy
- Office
- Disability insurance
- Health insurance
8d
Universal Banker, Floater
Cross County Savings Bank —Queens, NY
- $18 - $23 an hour
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
Quick Apply
11d
Member Service Representative
Municipal Credit Union —Queens, NY
- $20.00 - $36.14 an hour
- Overtime
- Office
- High school diploma or GED
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Store Support
Home Depot —South Ozone Park, NY
- $18 - $20 an hour
- Entry level
- Time management
Part-Time Member Service Representative
Municipal Credit Union —Queens, NY
- $20.00 - $36.14 an hour
- Overtime
- Office
- High school diploma or GED
- Mentoring
- Paid holidays
- 401(k)
Quick Apply
Customer Service Representative
Tiles Unlimited —Queens, NY
- $25 - $28 an hour
- Full-time
- Basic math
- Mid-level
- In-person
- Paid holidays
- Paid time off
Quick Apply
8d
Customer Service Representative
Truebond Agency —New York, NY
- $24.28 - $29.24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
Quick Apply
2d
Universal Banker- Jamaica
Apple Bank for Savings —Queens, NY
- $21.98 - $32.97 an hour
- Extended hours
- Hybrid work
- Microsoft Excel
- Writing skills
- Mid-level
Teller / Customer Service
ATN Financial Services —Jamaica, NY
- $17 - $20 an hour
- Full-time
- High school diploma or GED
- Typing
- Communication skills
- Paid training
- 401(k)
Quick Apply
Customer Service Representative
Muzzammil llc —New York, NY
- $25.82 - $31.09 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
Customer service representative
DA Global —New York, NY
- $55,000 - $70,000 a year
- Full-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Nadeem Moustafa - State Farm Agent —Queens, NY
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
11d
Computer Support Rep
Sid Harvey Industries I —Garden City, NY
- $25 - $28 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- ERP systems
- Profit sharing
- Paid holidays
Customer Service Representative
MedReview —New York, NY
- $24.10 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
10d
Laboratory Customer Service Representative
Optum —Lake Success, NY
- $16 - $25 an hour
- Overtime
- 18 years or older
- Pass drug screening
- Windows
- On-the-job training
1d
Customer Service Representative - State Farm Agent Team Member
Marcel Robin - State Farm Agent —Queens, NY
- $45,000 - $65,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Patient Services Representative
RYAN-CHELSEA CLINTON COMMUNITY HEALTH CENTER —New York, NY
- $26.93 - $28.49 an hour
- Full-time
- Spanish
- Primary Care
- English
Quick Apply
Director of Call Center Operations, Bureau of Customer Support
Agency DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $98,159 - $112,883 a year
- Full-time
- Doctoral degree
- Mentoring
- 1 year
- Wellness program
- Health insurance
12d
Senior Patient Access Services Representative
Northwell Health —Lake Success, NY
- $41,780 - $64,340 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Union Customer Service Representative
Graybar Electric Company, Inc. —Garden City, NY
- $25 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
Quick Apply

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Loan and Member Services Representative I - Freeport

FourLeaf Federal Credit Union -
Freeport, NY

Apply Now

Job Details

$21.78 - $25.59 an hour
8 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
Gym membership

Qualifications

Computer operation
Windows
High school diploma or GED
Computer skills

Full Job Description

It Starts With Our Employees

FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.

What You’ll Do

The LMS I contributes to the success of the branch by delivering exceptional member experiences, fostering long-lasting relationships, and using financial knowledge to offer thoughtful solutions to address member needs. Responsible for meeting with members in person or over the phone to uncover financial needs, tailor products and services, share product knowledge, resolve member issues, and process all financial transactions with accuracy and efficiency. Partner with Specialists (FA’s, MLO’s and Business Banking RM’s) to connect members with experts for specialized financial needs. Spanish Speaking preferred.

Core Contributions

Operations:
- Effectively process transactions by utilizing FourLeaf systems in accordance with established policies and procedures. This encompasses account openings and maintenance of consumer, business, and fiduciary accounts such as Estate, Trust, Guardianships, and IRA’s, Notary if applicable among others.
- Assess and identify the best possible lending product for members. Responsible for understanding product features and benefits and submitting applications, completing disbursements, maintenance, and closings for all loan products including Home Equity products.
- Perform all financial transactions including teller transactions including processing Speed Deposit and Night Drop transactions, if applicable.
- Make sound decisions that adhere to all policies, procedures, and regulatory banking requirements. i.e. making determinations for check holds while adhering to funds availability policy.
- Identify red flags based on risk guidelines and refer escalations to supervisors when necessary.
Member Experience:
- Be a trusted advisor utilizing a consultative sales approach to assist with growing the branch market.
- Make sound recommendations for products and services that benefit the members. This includes referring members to business partners to further expand member relationships.
- Provide exceptional member experiences by cultivating relationships, identifying member needs, analyzing/researching account/loan data and resolving issues.
- Maintain high member satisfaction that aligns to FourLeaf’s expectations including professionalism, accuracy, and timely follow up with members.
- Ability to communicate with members to share knowledge and information such as marketing promotions and services provided by business partners.
- Educate and assist members with technology and self-service options to enhance the omnichannel experience that meets their banking needs.
- Contribute to lobby management by welcoming members, checking in members waiting for platform services, and at times assisting to ensure that the teller and drive-up traffic is managed with limited wait times.
Compliance:
- Support the branch by participating in opening/closing procedures, daily reports, audit tasks and dual control.
- Maintain controls, reconciliations and reports as needed or required. This includes, but is not limited to verifying currency, balancing individual cash box/cash recyclers (TCR), daily reports, CTR’s, SAR’s.
- Stay abreast and adhere to policies, procedures, and banking regulations.
- Identify emerging risks and fraud trends to minimize exposure to members and FourLeaf.
- Comply with all aspects of Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Asset Control.
Strategy:
- Participate in the overall success of the individual, branch, region, Retail Banking, and organizational goals by meeting or exceeding assigned performance goals and metrics.
- Continually enhance sales conversations to obtain member relationships to drive deposits and loans.

Assets You Will Bring

High School Diploma or GED.
1+ year of customer service and sales experience.
Licenses: NYS Notary Public within 6 months, National Mortgage Licensing System within 3 months.
Computer Skills: PC, Windows, and Internet proficiency.

The estimated salary for this role is $21.78 - $25.59 per hour. (FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus.)

What Sets Us Apart?

In addition to our comprehensive benefits, we invest in employee connection and well-being through:

Competitive 401(k)
Tuition and fitness reimbursement programs
Flexible work options
Volunteer opportunities
Executive “Water Cooler Chats”
Clubs, sports, and social events
Food truck days

….and more!

Who is FourLeaf?

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals.

We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, and Fortune’s Best Workplaces in Financial Services & Insurance 2024.

As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer support representative jobs in jamaica, ny

Loan and Member Services Representative I - Freeport

Universal Banker, Floater

Member Service Representative

Store Support

Part-Time Member Service Representative

Customer Service Representative

Customer Service Representative

Universal Banker- Jamaica

Teller / Customer Service

Customer Service Representative

Customer service representative

Customer Service Representative - State Farm Agent Team Member

Computer Support Rep

Customer Service Representative

Laboratory Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Patient Services Representative

Director of Call Center Operations, Bureau of Customer Support

Senior Patient Access Services Representative

Union Customer Service Representative

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