Top 238 It manager Jobs in Jamaica, Ny

Managed Services Help Desk Manager
Network Right —New York, NY
- $110,000 - $125,000 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- 5 years
- Commuter assistance
- Paid parental leave
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Lead IT Manager
Group One LTD —Farmingdale, NY
- $100,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- Travel
- Health savings account
- Health insurance
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ITSM Manager
Starr Companies —New York, NY
- $160,000 - $185,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
IT Head - Hybrid (3 days p/week in-office)
Confidential —New York, NY
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
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10d
Telecommunications Operations Lead
TEKsystems —New York, NY
- $55 - $60 an hour
- Temporary
- 5 years
- Team management
- Contracts
- Commuter assistance
- Health savings account
6d
Manager, IT Service Desk
National Hockey League (NHL) —New York, NY
- $140,000 - $160,000 a year
- Hybrid work
- Microsoft Excel
- 5 years
- Senior level
- Commuter assistance
- Paid holidays
9d
IT Operations Manager
Rogo —New York, NY
- $150,000 - $190,000 a year
- Full-time
- Google Workspace
- 5 years
- Office
Director, IT Infrastructure
Queens District Attorney's Office —Kew Gardens, NY
- $150,000 - $170,000 a year
- Full-time
- 18 years or older
- Computer science
- Azure
- Health insurance
- 401(k)
Desktop Support Manager
NYU Langone Health —New York, NY
- $121,792.21 - $124,678.91 a year
- Online Application
- Hospital
- 5 years
- Bachelor of Science
- Wellness program
Senior Manager, HRBP - IT | Hybrid NY
Healthfirst —New York, NY
- $105,100 - $188,020 a year
- Full-time
- Hybrid work
- Data analysis skills
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
14d
Regional IT Support Manager
Akin —New York, NY
- $120,000 - $170,000 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
- Health insurance
- 401(k)
IT Service Management Senior Manager
New York University —New York, NY
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
Desktop Support Manager - Clinical Desktop
NYU Langone Health —New York, NY
- $117,107.95 - $119,883.57 a year
- 5 years
- Bachelor of Science
- Bachelor's degree
- Wellness program
Corporate IT Manager
Voltera Power —New York, NY
- $130,000 - $160,000 a year
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
9d
Director of IT
Nightingale Veterinary Partners —New York, NY
- $155,000 - $175,000 a year
- Google Workspace
- Computer science
- 7 years
- Paid parental leave
- Health insurance
Quick Apply
Senior Manager, IT
The Farmer's Dog —New York, NY
- $164,000 - $185,000 a year
- Google Workspace
- Data analysis skills
- Office
- Paid parental leave
- Health insurance
Quick Apply
IT Manager
Children's Aid —New York, NY
- $130,000 - $140,000 a year
- Hybrid work
- Computer Science
- Inventory management
- 5 years
Quick Apply
IT Support Lead
Rho —New York, NY
- $90,000 - $130,000 a year
- Full-time
- Google Workspace
- 5 years
- Office
- Health insurance
- Paid time off
Manager of IT
SoHo Dragon —New York, NY
- $150,000 - $175,000 a year
- Full-time
- Hybrid work
- Computer Science
- PMP
- Microsoft Office
Quick Apply
MISA IT Operations Assistant Manager
Marubeni-Itochu Steel America Inc. —New York, NY
- $95,000 - $110,000 a year
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Travel reimbursement
- Health savings account

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Managed Services Help Desk Manager

Network Right
New York, NY

Quick Apply

Job Details

Full-time
$110,000 - $125,000 an hour

Benefits

Internet reimbursement
Commuter assistance
Paid parental leave
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Meals & incidentals stipend
Paid time off
Cell phone reimbursement
401(k) 4% Match
Parental leave
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Vendor relationship building
IT sourcing
Executive leadership
SSO
Cloud identity and access management (IAM)
Google Workspace
Okta
IT user and group management
Achieving HIPAA compliance
Automation
Vendor management
Software implementation
Zoom
Slack
SOC 2
HIPAA
Windows
Security compliance frameworks implementation
Communication platforms
Team development
Technology management
Azure AD
SaaS platforms
Vendor relationship management
Computer networking
Mobile device management
MFA
macOS
Productivity software
Supplier relationship management (SRM)

Full Job Description

About This Job

People leadership is the core of this role. As the Help Desk Manager at Network Right, approximately 70% of your focus will be on your team: coaching, developing, and holding a pod of 6+ IT Consultants to a high standard across a fast-paced, multi-account environment. The remaining 30% keeps you close to the technical work, not as an individual contributor, but as the senior voice who can step in, assess, and guide resolution when it matters.

This is a role for someone who is energized by making others better. You will manage a team that operates with a high degree of autonomy across different client environments every day. They do not need to be micromanaged. They need a coach who sets clear expectations, removes blockers, and holds the bar.

On the client side, you will be the most senior technical voice in the room for your accounts. That means leading QBRs, presenting KPIs, and translating IT strategy into language that resonates with business owners and C-suite stakeholders. Startup or MSP experience is a plus as this environment requires someone who can wear multiple hats, adapt quickly, and thrive without a rigid playbook.

This position is onsite at our NYC HQ office up to 4 days/week, and may require occasional travel to client sites in the New York City Metropolitan area.

What You’ll Do:

Job Responsibilities

Serve as the final escalation point for technical issues across your pod and client accounts
Build and execute IT roadmaps for clients, aligning technology strategy with business objectives
Act as an embedded IT Manager for larger clients, including budget management, vendor relationships, and IT planning
Develop and maintain standards, policies, and best practices documentation aligned with compliance requirements (SOC2, HIPAA)
Manage physical assets, equipment shipments, and workspace organization across client environments

Technical Requirements

MDM and endpoint stack management: hands-on implementation experience with Kandji, Jamf, or Intune, not just oversight
SSO, MFA, and SAML: deep working knowledge of identity and access management platforms including Okta
Onboarding and offboarding workflows: experience building and owning these processes across client environments, including automation configuration
Vendor management: ability to source, evaluate, and manage third-party technology vendors
Familiarity with compliance frameworks including SOC2 and HIPAA
Comfortable across Mac, Windows, and core SaaS tools: Google Workspace, Microsoft 365, Slack, Zoom, 1Password
Networking fundamentals are expected; deep networking expertise is not required as dedicated SME support is available

Client & Executive Relationships

Lead QBRs and client business reviews, presenting KPIs and IT strategy to business owners and C-suite stakeholders
Translate technical decisions into business language for non-technical stakeholders including CEOs and founders
Serve as the senior point of escalation for complex client situations, owning resolution from start to finish
Partner with Client Relations to ensure client satisfaction, SLA adherence, and strong account health across the pod

People Management

Coach and develop pod technicians through regular feedback, performance reviews, and tailored growth plans
Onboard and ramp new team members, setting clear expectations from day one
Address performance issues constructively, with documentation and actionable next steps
Recruit, hire, and onboard future IT Consultants as the East Coast client base grows
Create and sustain a growth-oriented team culture built on accountability and confidence
Ensure target metrics are being hit by team members (MRR, SLA, CSAT, etc.)

About You:

5+ years in IT with direct people management experience, including leading a team of 5 or more, ideally in a fast-paced or multi-account environment
Startup or MSP background strongly preferred: this environment rewards adaptability and the ability to wear multiple hats
Hands-on MDM implementation experience: you have built environments from scratch, not just inherited and maintained them
Deep SSO, MFA, and identity management knowledge: Okta or equivalent is essential
Coach-style manager with proven executive communication skills: you elevate your team, set the bar, trust them to operate with autonomy, and can present confidently to C-suite stakeholders

Benefits:

Health Benefits

100% covered health, dental and vision insurance for you, 50% for dependents
Paid Parental Leave
HSA/FSA eligibility
Access to a variety of mental health programs

Compensation, Rewards & Recognition

401(k) + 4% company matching
Annual Bonus Program

Balance

Flexible Time Off

Learning & Development

Flexible certification and learning stipends and reimbursements

Culture

Biannual company retreats
Social events
Wellbeing events and programs

Extras

Home internet and mobile reimbursement
Monthly meal stipend
Commuter benefits
Onsite meals and snacks

Pay: $110,000.00 - $125,000.00 per hour

Benefits:

401(k) matching
Health insurance
Paid time off
Professional development assistance

Application Question(s):

Are you comfortable with the compensation range?
Are you currently located near New York City and can commute to the office? (We are unable to offer relocation at this time.)
Have you managed a team of 5+?
Do you have hands-on implementation experience with JAMF, Kandji, or Intune (not just administration)?
Do you have hands-on experience with Okta or a similar identity provider such as JumpCloud or Entra ID?
Have you configured SSO, SAML integrations, or provisioning workflows, or primarily managed user accounts?
Have you worked in a Managed Service Provider (MSP) or multi-account IT environment?

Work Location: In person

Quick Apply

Refine Your Search

it manager jobs in jamaica, ny

Managed Services Help Desk Manager

Lead IT Manager

ITSM Manager

IT Head - Hybrid (3 days p/week in-office)

Telecommunications Operations Lead

Manager, IT Service Desk

IT Operations Manager

Director, IT Infrastructure

Desktop Support Manager

Senior Manager, HRBP - IT | Hybrid NY

Regional IT Support Manager

IT Service Management Senior Manager

Desktop Support Manager - Clinical Desktop

Corporate IT Manager

Director of IT

Senior Manager, IT

IT Manager

IT Support Lead

Manager of IT

MISA IT Operations Assistant Manager

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