At Guilford Technical Community College (GTCC), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.
The System Administrator I (SA-I) is responsible for effective provisioning, installation/configuration, operation, and maintenance of the GTCC systems hardware, software and related infrastructure. The SA-I will assist in day-to-day activities of the department including maintaining servers and other GTCC systems to ensure proper security, operation, and availability. The SA-I will assist project teams, address technical issues, and offer solutions supporting the college. These activities include technical strategy, research & development, and maintenance within the documented project life cycle. S/He will monitor systems for proper operation, system maintenance, security-breaches and will follow established process to standardize overall change management of the production environment, and server management; ensuring equipment is properly patched and maintained with software / firmware updates. The SA-I will ensure successful backups of both files and ERP data and capable of restoring data as necessary. This position works closely with the IT Systems Manager, Security Manager, Network Team, Service Delivery Team, and other System Administrators to resolve incidents, problems, tickets, and change requests. Candidate will be required to achieve an appropriate, role-based certification within one year of hire date.
Min Salary $56,391.86 Mid Salary We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job. Compensation will be commensurate with your level of experience. Duties/Functions Difficult Challenges Contacts Education Required
- Associates degree in information technology (computer science, computer information systems, programming or other related field) from an institutionally accredited college or university.
Education Preferred
- Bachelor’s degree in information technology (computer science, computer information systems, programming or other related field) from an institutionally accredited college or university is strongly preferred.
Certifications:
- AWS Cloud Practitioner certification
- Role-based Microsoft certification
Experience Required
- Three years of experience in a technical support related field.
Experience Preferred
- Experience in an higher educational environment is preferred
- Experience with SoftDocs Etrieve Document Management solution
- Experience with (AWS) Amazon Web Services Administration
KSA Required
- Adaptive troubleshooting and technical support abilities
- Demonstrated knowledge in supporting a virtual environment.
- Demonstrated knowledge of server configuration and repair
- Proven organizational, problem-solving and communication skills
KSA Preferred
- Demonstrated knowledge managing server security
- Ability to author and coordinate standard operating documents
Department/Job Specific Requirements
The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:
- Ethics
- Safety/Shooter on Campus
- Personal Information Protection Training (PIP)
- Anti-Discrimination/Harassment & Title IX
- Other training may be required as determined applicable.
Physical Demands
Physical Activity: Primarily sitting
Environmental Hazard(s): <15%
Lifting: 20<->50lbs.
Posting Type Staff
Posting Detail Information
Posting Number
2026-096-REG
Special Instructions to Applicants
