Top 3 State farm Jobs in Jefferson, Oh

Customer Retention Specialist - State Farm Agent Team Member
Tracie Brown - State Farm Agent —Ashtabula, OH
- $20,000 - $35,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
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Receptionist - State Farm Agent Team Member
Nick Cone - State Farm Agent —Pickerington, OH
Previous experience in a receptionist or customer service role. Assist in handling incoming inquiries and maintaining customer records.
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Customer Service Representative - State Farm Agent Team Member
Nick Cone - State Farm Agent —Pickerington, OH
I'm a graduate of Ashland University, where I earned both my Bachelor's and Master's degrees, and I was a collegiate football player and two-time state football…
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Customer Retention Specialist - State Farm Agent Team Member

Tracie Brown - State Farm Agent -
Ashtabula, OH

Quick Apply

Job Details

Full-time
$20,000 - $35,000 a year

Benefits

Paid time off

Qualifications

Customer communication

Full Job Description

Benefits:

Paid time off
Training & development
Bonus based on performance
Competitive salary

You May Be a Great Fit as a Customer Retention Specialist at Tracie Brown State Farm Insurance Agency if:

You’re the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
You’re a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.

Location Address: 2212 E. Prospect Rd Ashtabula Ohio 44004

At Tracie Brown State Farm Insurance Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Seeking a Customer Retention & Team Support Specialist to support ongoing customer relationships, contribute to office growth and support my licensed team. This position focuses on outreach, policy retention, team support and relationship maintenance. This position will

Responsibilities

Communicate with existing customers policy cancellations.
Assist with billing questions, problem solving and retention.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.

Qualifications

Dependable and Reliable Attendance
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Thrives in a positive, team-centered environment
Curious about a career in insurance and future licensing opportunities
Must be coachable with a great attitude.
Must be able to support licensed team members
Hold yourself to a high standard

Quick Apply

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state farm jobs in jefferson, oh

Customer Retention Specialist - State Farm Agent Team Member

Insurance and Financial Services Position - State Farm Agent Team Member

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