Top 12 Active directory engineer Jobs in Jefferson City, Mo

ITSM Specialist
defi AUTO LLC —Jefferson City, MO
- $60,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
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1d
Senior Network Engineer - CONUS
Computer World Services —United States
- Full-time
- Hybrid work
- Windows
- Bachelor's degree
- Mentoring

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ITSM Specialist

defi AUTO LLC -
Jefferson City, MO

Quick Apply

Job Details

Full-time
$60,000 - $80,000 a year
1 day ago

Qualifications

Application deployment
Computer management
Agile software development
DevOps automation
Cross-functional collaboration
Cross-functional communication
Active Directory management

Full Job Description

It’s an exciting time to join defi!!

defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company’s comprehensive suite of originations, servicing, and analytics solutions together with technology-enabled processing services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving needs.

Job Overview: ITSM Specialist

The ITSM Specialist plays a critical role in supporting and coordinating the software development lifecycle through core IT service management functions—namely change, release, incident, and problem management. This role ensures seamless production deployments by guiding releases through build, test, and deployment phases, while proactively identifying and mitigating release risks.

In collaboration with internal teams and clients, the ITSM Specialist helps maintain a stable production environment. The role also supports IT Operations Management (ITOM) initiatives by enhancing monitoring capabilities, implementing automation, and streamlining operational workflows.

Key responsibilities include:

Review change records to ensure compliance with change management policies
Support release planning and coordinate Go-Live activities
Communicate release status and issues to stakeholders
Oversee the deployment of software releases to production
Support release calls and post status updates during deployment windows
Facilitate release scorecards aimed at driving continuous improvement
Maintain release metrics and audit documentation
Monitor, triage, and resolve incidents, ensuring minimal impact on business operations and compliance with client service-level agreements (SLAs)
Oversee batch job execution, ensuring timely and accurate processing
Troubleshoot and resolve failed batch jobs in collaboration with internal teams
Deliver timely and accurate updates to clients and executive stakeholders during incidents or high-impact events
Support root cause analysis (RCA) and implement corrective actions to prevent recurrence
Maintain detailed incident documentation, reporting, and escalation procedures
Participate in an on-call rotation to provide after-hours support for critical systems
Strong problem solving skills and ability to troubleshoot and support software and hardware

Qualifications & Skills:

Required:

Strong knowledge of ITSM frameworks such as ITIL
Strong communication, problem-solving, and organizational skills
Familiarity with SDLC, Agile, and DevOps methodologies
Familiarity with enterprise release frameworks and change control
Experience with release automation tools and cross-functional coordination
Ability to analyze logs and troubleshoot technical issues under pressure
Ability to manage competing priorities in a fast-paced environment while maintaining a high level of service quality
Familiarity with Active Directory and Microsoft Administration
Willingness to participate in an on-call rotation for after-hours support

Preferred:

Bachelor’s degree in information technology, Computer Science, or a related field
Experience in process automation and system monitoring tools
Familiarity with ServiceNow
Familiarity with cloud-based IT operations and monitoring solutions (i.e. Elastic, Datadog, Power BI etc.)

Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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active directory engineer jobs in jefferson city, mo

ITSM Specialist

Senior Network Engineer - CONUS

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