Top 375 Client services manager Jobs in Jefferson City, Mo

Vendor Account Manager
Medical Transportation Management (MTM, Inc.) —Jefferson City, MO
- $47,920 - $55,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Office Administrator/Bookkeeper
Missouri Funeral Directors Association —Jefferson City, MO
- $21 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Computer literacy
- 401(k)
- Flexible schedule
Quick Apply
8d
Social Services Manager
The Salvation Army Central Territory —Jefferson City, MO
- Up to $60,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
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2d
Association Operations Manager
OMNI HR Solutions —Jefferson City, MO
- Full-time
- Hybrid work
- 5 years
- Office
- Senior level
State and Local Government Affairs Manager, External Affairs
Edward Jones —Jefferson City, MO
- $120,000 - $204,300 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Master's degree
- Profit sharing
- Health savings account
7d
Administrator of Customer Experience - MVE
State of Missouri —Jefferson City, MO
- $73,992.48 a year
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
- Paid holidays
- Disability insurance
9d
Assistant General Manager
Digs Dog Care —Columbia, MO
- Full-time
- Recruiting
- Senior level
- Leadership
- Dental insurance
- 401(k) 4% Match
Quick Apply
2026 Management & Sales Training Program (Missouri District)
Sherwin-Williams —Columbia, MO
- $53,000 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Ability to lift 50 pounds
Direct Support Professional (DSP I/II)-Part-time
Cole County Residential Services, Inc —Jefferson City, MO
- $17.72 - $18.72 an hour
- Part-time
- Background check
- 18 years or older
- CPR Certification
- Paid training
- Paid orientation
Quick Apply
Insurance Account Manager
Graham Insurance Agency —Fulton, MO
- $50,000 - $65,000 a year
- Urgently hiring
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
HVAC or EPA Certified Apartment Maintenance Tech
Fairway Management —Jefferson City, MO
- $24 - $35 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Plumbing
- 401(k)
Quick Apply
2d
Social Worker, MSW/Care Manager-Part Time(24 Hours)-Columbia, MO
EverTrue —Columbia, MO
- $28 - $34 an hour
- Part-time
- Master of Social Work
- Mid-level
- Older adults
- Mileage reimbursement
- Paid time off
Quick Apply
Rebar Fabricator
Nu Way Concrete Forms —Jefferson City, MO
- $18 - $19 an hour
- Full-time
- Background check
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse - SIGN ON BONUS AVAILABLE!
Stonebridge Oak Tree —Jefferson City, MO
- Part-time
- CPR Certification
- RN License
- Nursing home
- Paid holidays
- Disability insurance
Quick Apply
Veterinary Technician
Horton Animal Hospital-Discovery —Columbia, MO
- Overnight shift
- Mid-level
- Ability to lift 50 pounds
- 1 year
- Paid parental leave
- Paid holidays
Outside Sales Specialist
Brick House Agency Inc. —Missouri
- $80,000 - $135,000 a year
- Full-time
- High school diploma or GED
- Driver's License
- Mentoring
- Flexible schedule
Quick Apply
7d
Registered Nurse-PT working every other weekend
Stonebridge Oak Tree —Jefferson City, MO
- Part-time
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Disability insurance
Quick Apply
Registered Nurse-FT working every other weekend
Stonebridge Oak Tree —Jefferson City, MO
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Disability insurance
Quick Apply
Security Site Supervisor NonUnion @ Union Site
Allied Universal —Columbia, MO
- $20 an hour
- Full-time
- Clean driving record
- Customer service
- Mid-level
Quick Apply
5d
Senior Client Executive
defi SOLUTIONS —Jefferson City, MO
- $100,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
Quick Apply

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Vendor Account Manager

Medical Transportation Management (MTM, Inc.) -
Jefferson City, MO

Quick Apply

Job Details

Full-time
$47,920 - $55,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Work from home
Parental leave
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Vendor relationship building
Cost management
Managing customer accounts
Confidential information handling
Visual inspections for vehicle diagnostics
Logistics customer service
Cost control
High school diploma or GED
Driver's License
Client management
Cost reduction analysis
Productivity software
Account management
Analytics

Full Job Description

What Will Your Job Look Like?

The Vendor Account Manager has ultimate responsibility for delivering a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area. The Vendor Account Manager owns the day-to-day interaction with the vendors, acting as an Account Manager to build and sustain strong working relationships with cross functional departments and assigned Providers. The Vendor Account Manager also acts as the single point of contact for vendor escalations and ensures appropriate resolution. This role is key to the success of a successful relationship with our Transportation Providers.

Location: During initial training period, this role will be located on-site at the Lake St. Louis office (hybrid of in-office & Work from home). After training, this role will be 2 days in the office (Tuesday and Thursday) at the Lake St. Louis office and Monday, Wednesday, Friday will be work from home.

What you’ll do:

Work with the Transportation Provider (TP) to follow through on service issues, troubleshooting problems and concerns, complaints and education
Utilize data to develop and deliver performance improvement plans (PIP), and when needed, assess liquidated damages or termination
Coordinate and conduct provider performance evaluations
Conduct off boarding for providers not meeting standard expectations
Serve as the first point of contact for all vendor service requests and escalations
Own the day to day vendor interaction and satisfaction
Conduct on site vehicle inspections and provider audits to verify compliance with MTM and HIPAA guidelines, including random safety audits or observations
Deliver timely, accurate and professional operational support to all vendors within a specified geographic area and Service Level Agreements
Demonstrate proactive leadership by working with internal MTM teams and external client teams, when necessary, to ensure complete resolution of TP issues
Demonstrate proficiency by providing effective consultation to TP’s and guidance to internal team members
Manage and maintain credentialing compliance in accordance with MTM client contracts
Recognize opportunities to educate TP’s contacts on MTM processes when necessary
Work with the Transportation Manager to reduce transportation costs
Build and sustain a strong working partnership with assigned transportation providers
Assist with/participate/facilitate regular provider town hall meetings
Handle inbound service requests and ensure that they are properly assigned or addressed
Liaise with other internal departments as required to resolve vendor’s issues and questions
Provide ongoing support to transportation providers regarding claims, payments, eligibility, utilization management or any other questions impacting provider performance
Meet or exceed assigned KPI’s and business objectives
Meet all provider compliance requirements, including but not limited to inspections, audits and credentialing, ensuring non-compliant Vendors are not performing services for MTM
Submit provider configuration changes to data management team and partner with them to ensure vendor is set up properly in the systems

What you’ll need:

Experience, Education & Certifications:

High School diploma or GED
College Degree or equivalent work experience
Minimum 2 years’ experience as an Account Manager or relevant related experience
1-2 years’ operational experience
Must possess a valid driver’s license

Skills:

Demonstrate excellent time management skills
Knowledge of transportation logistics
Persuasive negotiator
Must be able to conduct inspections, audits, communicate issues, and corrective actions from an authoritative position but with professional courtesy
Moderate skills in Microsoft Office
Analytical in using data to drive operational and cost improvement
Demonstrate a high level of ownership
Must be able to demonstrate strong customer service skills
Ability to maintain positive and team focused during high stress situations
Strong ability to pay attention to detail
Excellent communication skills
Ability to maintain high level of confidentiality
Must be able to communicate with staff of all job levels professionally
Ability to prioritize assigned projects, incidents, and requests
Ability to identify with customers' needs and circumstances
Ability to recognize, handle and refer situations of an emergent nature
Adhere to all MTM established protocols and policies
Regular attendance

Even better if you have...

Experience in Project Management and/or Contract Negotiations is preferred
Experience in Cost Management is preferred

What’s in it for you:

Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities

Salary Min: $47,920
Salary Max: $55,000

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture.

Quick Apply

Refine Your Search

client services manager jobs in jefferson city, mo

Vendor Account Manager

Office Administrator/Bookkeeper

Social Services Manager

Association Operations Manager

State and Local Government Affairs Manager, External Affairs

Administrator of Customer Experience - MVE

Assistant General Manager

2026 Management & Sales Training Program (Missouri District)

Direct Support Professional (DSP I/II)-Part-time

Insurance Account Manager

HVAC or EPA Certified Apartment Maintenance Tech

Social Worker, MSW/Care Manager-Part Time(24 Hours)-Columbia, MO

Rebar Fabricator

Registered Nurse - SIGN ON BONUS AVAILABLE!

Veterinary Technician

Outside Sales Specialist

Registered Nurse-PT working every other weekend

Registered Nurse-FT working every other weekend

Security Site Supervisor NonUnion @ Union Site

Senior Client Executive

I want to receive the latest job alert for client services manager in jefferson city, mo

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