Top 67 Customer advocate Jobs in Jefferson City, Mo

Claims Care Advocate (Remote)
MEM —Jefferson City, MO
- $15.77 - $23.65 an hour
- Full-time
- Remote
- OSHA
- Mid-level
- Administrative experience
- Profit sharing
- Paid jury duty
Client Advocate I
CVS Health —Jefferson City, MO
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
7d
Jefferson City: Coordinator
The HALO Foundation (haloworldwide.org) —Jefferson City, MO
- $17 an hour
- Part-time
- Google Workspace
- Mid-level
- Office
Strategic Account Manager
Socket Telecom LLC —Columbia, MO
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Client Support Desk Analyst
defi AUTO LLC —Jefferson City, MO
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
14d
Baker and Packager Associate
Sam's Club —Jefferson City, MO
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Regional On-Call CSR: Southwest Missouri
Missouri Farm Bureau Services —Jefferson City, MO
- Part-time
- Office
- High school diploma or GED
- Driver's License
Jefferson City Coordinator
The HALO Foundation —Jefferson City, MO
- $17 an hour
- Part-time
- Google Workspace
- Office
- Administrative experience
- 403(b) matching
Quick Apply
5d
Cafe Associate
Sam's Club —Jefferson City, MO
- $17 - $25 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
(USA) Store Manager - Supercenter
Walmart —Jefferson City, MO
- $110,000 - $170,000 a year
- High school
- Bachelor of Science
- Merchandising
- Paid jury duty
- Disability insurance
Regional On-Call CSR - Northeast Missouri
Missouri Farm Bureau Services —Jefferson City, MO
- Part-time
- Office
- High school diploma or GED
- Driver's License
Tire and Battery Center Team Leader
Sam's Club —Jefferson City, MO
- $22 - $30 an hour
- 18 years or older
- High school
- Mid-level
- Paid jury duty
- Disability insurance
12d
Prepared Meals and Rotisserie Chicken Associate
Sam's Club —Jefferson City, MO
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc. —Jefferson City, MO
- $18 - $20 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
Loss Control Representative - Underwriting
Missouri Farm Bureau Services —Jefferson City, MO
- Email
- Research
- Mid-level
- Residential
Meat Lead Fresh Meat
Sam's Club —Jefferson City, MO
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Grant Manager
CMFCAA —Jefferson City, MO
- From $48,058.77 a year
- Full-time
- Research
- Mid-level
- 3 years
- Mileage reimbursement
- Paid holidays
Utility Sales Support
ABB Inc. —Holts Summit, MO
- $58,500 - $93,600 a year
- Full-time
- Remote
- Engineering
- Mid-level
- Residential
- Health savings account
- AD&D insurance
Quick Apply
7d
Corporate Partnerships & Giving Strategist
CMFCAA —Jefferson City, MO
- From $48,058.77 a year
- Weekends as needed
- Public speaking
- 3 years
- Driver's License
- Mileage reimbursement
- Paid holidays
Meat Cutter and Wrapper
Sam's Club —Jefferson City, MO
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance

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customer advocate jobs near jefferson city, mo

Claims Care Advocate (Remote)

MEM -
Jefferson City, MO

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Job Details

Full-time
$15.77 - $23.65 an hour

Benefits

Profit sharing
Paid jury duty
Paid parental leave
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Administrative experience
High school diploma or GED
Driver's License
Office experience

Full Job Description

Are you someone who takes pride in keeping things organized, supporting others, and delivering excellent service? MEM Insurance is seeking a Claims Care Advocate to provide essential administrative and workflow support within our Claims Department. In this role, you will be a vital partner to Claims Operations, Subrogation and Technical Services, and Nurse Case Management, while also serving as a key point of contact for our policyholders and external partners.

As a Claims Care Advocate, you will help ensure claims processes move smoothly and efficiently by managing records, coordinating requests, supporting adjusters, and responding to customer inquiries with professionalism and care. This role is ideal for someone who enjoys variety in their day, values teamwork, and takes pride in contributing to a high-quality customer experience.

Essential Duties and Responsibilities

Provide comprehensive administrative and workflow support across Claims Operations, Subrogation, Litigation Technical Services, and Nurse Case Management.
Serve as a primary point of contact for internal and external inquiries, delivering timely, accurate, and professional responses via phone, email, fax, chat, and web portals.
Manage and process requests for claim-related documentation, including wage statements, earnings affidavits, medical records, offer letters, rating requests, and records requests through third-party vendors.
Index, process, and maintain claim files to ensure all required information is accurately captured for efficient claims review and regulatory compliance.
Support claim intake activities by gathering necessary information, identifying initial compensability considerations, and documenting claims in accordance with established procedures.
Coordinate and process time-sensitive external requests, including Division of Workers’ Compensation forms, OSHA reports, police reports, conservation records, death certificates, and driver’s license suspensions.
Prepare and distribute claim files to attorneys, subrogation adjusters, and other partners as needed.
Manage activities within ClaimCenter queues and ImageRight to ensure timely document handling and task completion.
Coordinate logistics for injured workers and claims staff, including IME scheduling, follow-up appointments, transportation arrangements, and hotel reservations.
Partner with external vendors such as CorVel, OneCall, Metro Reporting, and HomeLink to support claims operations.
Manage certified mailings and collections-related activities, including monthly expense reconciliation.
Promote MEM Insurance services to policyholders, producers, medical providers, injured workers, and attorneys when appropriate.
Act in accordance with MEM Insurance’s vision, mission, and values in all interactions and work activities.

Qualifications
Education

High school diploma or equivalent required
Bachelor’s degree preferred

Licenses

Valid driver’s license required

Experience

One or more years of experience in a professional office environment
Prior exposure to Workers’ Compensation or a similar industry is preferred

Company Culture and Values
At MEM Insurance, we are committed to our vision, mission, and values. We foster a culture of collaboration, integrity, and innovation. Our team is passionate about delivering exceptional service to our customers while supporting each other’s growth and success. We believe in accountability, continuous learning, and creating an environment where employees feel valued and empowered.

Diversity Statement
MEM Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that varied perspectives drive innovation and strengthen our ability to serve our customers and communities.

Total Rewards Overview

Health Plans: Medical, Dental, and Vision

Includes fertility benefits, fully paid preventative care, and adult orthodontia.

Annual Performance Based Bonus
Employer-Paid Life and Disability Benefits:

Life Insurance (3x base salary), AD&D, Short and Long-term Disability.

Wellness and Recognition Program: Employer-paid incentives for employees and spouses.
Flexible Spending Account and Dependent Care options
Health Savings Account: Generous employer contribution.
Time Away from Work:

Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave.

Employee Assistance Programs
401k Retirement Plan: Employer match and profit sharing.
Adoption Assistance and Tuition Assistance

Notice Regarding Use of Artificial Intelligence
MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.

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Refine Your Search

customer advocate jobs in jefferson city, mo

Claims Care Advocate (Remote)

Client Advocate I

Jefferson City: Coordinator

Strategic Account Manager

Client Support Desk Analyst

Baker and Packager Associate

Regional On-Call CSR: Southwest Missouri

Jefferson City Coordinator

Cafe Associate

(USA) Store Manager - Supercenter

Regional On-Call CSR - Northeast Missouri

Tire and Battery Center Team Leader

Prepared Meals and Rotisserie Chicken Associate

Mobile Associate, Store-in-Store - Retail Sales

Loss Control Representative - Underwriting

Meat Lead Fresh Meat

Grant Manager

Utility Sales Support

Corporate Partnerships & Giving Strategist

Meat Cutter and Wrapper

I want to receive the latest job alert for customer advocate in jefferson city, mo

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