Top 24 Service desk Jobs in Jefferson City, Mo

Service Desk Specialist I or II
FCS Financial —Jefferson City, MO
- $47,000 - $85,500 a year
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Opportunities for advancement
13d
Service Desk Specialist I or II
Farm Credit —Jefferson City, MO
- $47,000 - $85,500 a year
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Opportunities for advancement
Front Desk Clerk/Medical Receptionist
Cole County Missouri —Jefferson City, MO
- Email
- Organizational skills
- Entry level
14d
Administrative Support Assistant
State of Missouri —Jefferson City, MO
- $39,262.80 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
7d
Front Desk Attendant- Fairfield Inn
Premier Management, Inc —Jefferson City, MO
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
Customer Support Technician
State of Missouri —Jefferson City, MO
- $39,458 a year
- Full-time
- Computer Science
- Office
- 1 year
- Health insurance
6h
Administrative Assistant
State of Missouri —Jefferson City, MO
- $41,000 - $44,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Health insurance
1d
Client Support Desk Analyst
defi AUTO LLC —Jefferson City, MO
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
14d
Night Auditor
Tru by Hilton —Columbia, MO
- $19 an hour
- Part-time
- Hotel
- In-person
- Entry level
Quick Apply
1d
Sales Associate / Spa Coordinator
Riversong Spa and Salon —Jefferson City, MO
- From $16 an hour
- Part-time
- Organizational skills
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
Service Desk Engineer
GFI Digital —Jefferson City, MO
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Receptionist/Administrative Assistant
Trueson Exteriors & Interiors LLC —Columbia, MO
- $18 - $20 an hour
- Email
- Computer literacy
- Office
- Residential
- Health savings account
- Health insurance
Quick Apply
11d
Front Desk Assistant
Columbia Performing Arts Centre —Columbia, MO
- $15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Technology Services Project & Administrative Manager
LINCOLN UNIVERSITY —Jefferson City, MO
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
Quick Apply
Front Desk Agent
The Broadway Columbia, a DoubleTree by Hilton —Columbia, MO
- From $15 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
Medical Front Office - Patient Service Specialist
Select Physical Therapy —Columbia, MO
- $18.00 - $19.50 an hour
- Full-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
7d
Staff Development Trainer - Motor Vehicle Bureau - 5227001
State of Missouri —Jefferson City, MO
- $46,780.56 a year
- Full-time
- Computer literacy
- Mid-level
- Bachelor's degree
- Health insurance

More jobs to discover

Find similar jobs that you might be interested in.

Service Desk Specialist I or II
FCS Financial —Jefferson City, MO
In this role, you will provide day-to-day technical support to internal users, manage service desk requests, and help ensure seamless access to technology…
$47,000 - $85,500 a year
13d
Service Desk Specialist I or II
Farm Credit —Jefferson City, MO
In this role, you will provide day-to-day technical support to internal users, manage service desk requests, and help ensure seamless access to technology…
$47,000 - $85,500 a year

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Front Desk Agent
Paramount Philly Agency —Columbus, OH
Maintain an organized, clean, and inviting front desk area. Provide accurate information and guide guests to the appropriate resources or team members.
$3,816.36 - $4,596.05 a month
Quick Apply
13d
Information Desk Specialist - Patient Relations/Info Desk
Nationwide Children's Hospital —Columbus, OH
Answers and directs phone calls and walk-in inquiries to the appropriate personnel or department. Greets visitors, responding to inquires or problems and…

Show more jobs in cities nearby

I want to receive the latest job alert for service desk in jefferson city, mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk jobs near jefferson city, mo

Service Desk Specialist I or II

FCS Financial -
Jefferson City, MO

Apply Now

Job Details

$47,000 - $85,500 a year
13 days ago

Benefits

Health insurance
Opportunities for advancement

Qualifications

Desktop computer repair
Printer (troubleshooting support)
Software installation
Information security
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Computer management
Azure AD
Desktop applications
Technical customer support for office equipment
Productivity software
Desktop administration
Peripheral hardware support
Office equipment system installation

Full Job Description

Service Desk Specialist I or II

At FCS Financial, we’re more than a workplace—we’re OneTeam! We believe in making a meaningful difference for our customers, our communities, and each other. Our team is committed to delivering reliable technology support and ensuring employees have the tools they need to succeed.

About the Role

Due to a recent promotion within our Information Services Team, we are seeking a detail-oriented and customer-focused Service Desk Specialist I or II to join. In this role, you will provide day-to-day technical support to internal users, manage service desk requests, and help ensure seamless access to technology systems across the organization.

This position is ideal for someone who enjoys troubleshooting issues, working directly with users, and supporting a variety of hardware, software, and system access needs in a fast-paced environment.

What We Offer:

Competitive Salary: $47,000 – $85,500 with outstanding incentive opportunities linked to Association performance.
Growth Opportunities: Clear advancement opportunities from Service Desk Specialist to Senior Service Desk Specialist, with ongoing professional development and training.
Comprehensive Benefits: A highly competitive benefits package designed to support your health, financial well-being, and work-life balance.
Flexible Work Environment: Hybrid options available within FCS Financial’s Branch locations in Missouri
Collaborative Culture: Work closely with Service Desk, Infrastructure, and Systems teams

What You’ll Do:

Technology Support
Provide technical support via phone, email, and chat for computers, printers, scanners, and software applications
Monitor and manage service desk tickets, prioritizing incidents and requests based on business needs
Troubleshoot and resolve issues, escalating more complex problems as needed
Monitor system error logs and process system-related requests
Technology Installation
Configure, install, and test workstations, peripheral equipment, and software
Install and support printers, scanners, and perform firmware updates
Support mobile device management, including setup and troubleshooting of iPhones and iPads
System Access & Configuration
Manage user access, including creating, updating, and terminating system and building access
Ensure systems, devices, and applications are properly configured and secure
Documentation & Reporting
Run and review security reports for accuracy
Maintain documentation, knowledge articles, job aids, and checklists
Equipment & Inventory
Manage equipment disposal, ensuring proper data destruction
Maintain accurate inventory records for devices and equipment

What You Bring:

Education: Associate degree in Information Technology, Computer Science, or related field (or equivalent experience)
Experience: At least 2 years of experience supporting technology or in a similar service desk role

Technical Skills & Strengths

Working knowledge of troubleshooting techniques for hardware and software issues
Experience with Active Directory and Entra ID
Familiarity with Microsoft 365 applications and tools
Ability to install, configure, and support desktops, printers, and mobile devices
Strong customer service, communication, and problem-solving skills
Ability to manage time and prioritize tasks effectively
Commitment to maintaining confidentiality, security, and data integrity

This position is open until filled.

Candidates must reside in Missouri to be considered for this position.

Preferred office location is Jefferson City, MO. All other Missouri FCS Financial Branch Locations will be considered.

The Service Desk Specialist I position is classified as Non-Exempt under the Fair Labor Standards Act.

The Service Desk Specialist II position is classified as Exempt under the Fair Labor Standards Act.

Hybrid work environment and flexible work schedule will be considered based off the candidates' qualifications and needs.

Department: Information Systems

Reports To: Team Leader, Technical Operations

Supervises: None

Job Functions*

Percentage

Job Functions

40%

Technology Support

Provides support to internal customers via phone, email, or chat regarding issues with company provided computers, printers, scanners, software applications and related items.
Monitors the service desk ticket management system for incidents and requests and processes based on priority and technical needs
Clarifies and resolves issues, escalating issues to other team members as necessary
Monitor’s application system error logs and processes document move and delete request

30%

Technology Installation

Configures, installs and tests new workstations, peripheral equipment and software
Printer and scanner configuration, installation, firmware updates and support
Mobile Device Management: Configures, installs and troubleshoots iPads and iPhones

15%

System Access and Configuration

Creates, updates and terminates employee access to systems and buildings
Ensures workstations, peripherals, mobile devices and operating system/application software are properly configured

10%

Documentation and Business Reporting

Runs monthly security report(s) and reviews for accuracy
Creates, updates and maintains IS and end-user job aids, knowledge articles and checklist

5%

Equipment Disposal

Ensures appropriate computer is received for disposal
Destroys information on the hard drive and confirms destruction of data
Keeps inventory list updated with transfers and disposals

n/a

Other duties as assigned to meet the needs of the organization.

* Essential Functions for this position consist of all items listed under any category that make up 5% or more of the job duties. This job description is subject to change without notice.

Minimum Qualifications

Associate’s degree in Information Services/Technology, Computer Science, or equivalent degree and two (2) years of experience.
2 years of experience supporting technology
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job

Required Knowledge and Skills

Working knowledge of processes and tactics used to troubleshoot issues related to technology
Working knowledge of Microsoft Active Directory and Entra ID
Basic skills in troubleshooting, installing, configuring and repairing hardware and software
Skills with Microsoft Office 365 products to increase efficiency and/or effectiveness
Working knowledge to set up and troubleshoot printers and scanners
Windows Desktop Operating Systems (Windows 11)
Skill in listening and conveying awareness of a customer's problem or issue to find resolution
Skill in utilizing time in an efficient and effective manner
Oral and written communication skills; sufficient to exchange information effectively with peers, customers and supervisor
Responsible to appropriately protect the confidentiality, security, and integrity of the Association’s systems and data and clients’ data

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information about our commitment to equal employment opportunity, please click here.

Apply Now

Refine Your Search

service desk jobs in jefferson city, mo

Service Desk Specialist I or II

Service Desk Specialist I or II

Front Desk Clerk/Medical Receptionist

Administrative Support Assistant

Front Desk Attendant- Fairfield Inn

Customer Support Technician

Administrative Assistant

Client Support Desk Analyst

Night Auditor

Sales Associate / Spa Coordinator

Service Desk Engineer

Receptionist/Administrative Assistant

Front Desk Assistant

Technology Services Project & Administrative Manager

Front Desk Agent

Medical Front Office - Patient Service Specialist

Staff Development Trainer - Motor Vehicle Bureau - 5227001

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for service desk in jefferson city, mo

Explore jobs in more locations

Percentage

40%

30%

15%

10%

5%

n/a

Job Seeker Tools

Employer Tools

Browse

Stay Connected