PSRS/PEERS is seeking a knowledgeable, collaborative, and forward-thinking Business Systems Analyst II to join our Information Technology Team. In this elevated role, you will apply advanced analytical expertise, a deep understanding of business processes, and emerging leadership skills to support and enhance mission-critical systems that service Missouri’s public educators.
As a Business Systems Analyst, you will take on greater responsibility and influence, ensuring that internal systems operate accurately, efficiently, and in alignment with organizational goals. You will provide expert guidance on projects, support strategic initiatives, and serve as a resource and mentor to Business Systems Analyst I team members.
Salary: $86,932 - $102,146 annually.
Pay within advertised range is commensurate with education and experience.
Job Type: Full-time with benefits.
Location: Jefferson City, Missouri. Hybrid work options available after training.
About PSRS/PEERS
PSRS/PEERS is the largest defined benefit pension plan in the state of Missouri, proudly serving over 320,000 members. In partnership with Missouri’s public-school districts, we are committed to providing secure and reliable retirement benefits to the state’s dedicated educators and education employees.
Our Information Technology Team operates from our newly remodeled and expanded headquarters at 3210 West Truman Boulevard in Jefferson City, Missouri. Designed with both innovation and comfort in mind, our facility features state-of-the-art technology, advanced security, ergonomic workspaces, and collaborative areas that foster teamwork and productivity.
We offer a flexible, employee-friendly work environment with ample on-site parking and scheduling flexibility within our standard office hours of 7:30 a.m. to 4:30 p.m., Monday through Friday.
Your Role at a Glance
As a Business Systems Analyst II, you will function at an intermediate to advanced level of business analysis, supporting the full lifecycle of system implementation, enhancement, and maintenance. Working under moderate supervision, you will serve as a liaison between business units and technical teams, ensuring clear communication, accurate translation of business needs, and the delivery of practical and effective system solutions.
Your responsibilities will include gathering and defining business requirements, configuring and implementing new systems and enhancements, developing and executing comprehensive test plans, and resolving complex system issues with accuracy and efficiency. You will develop training materials and deliver end-user training to ensure successful adoption of new or updated system functionality.
In addition to supporting daily system needs, you will provide guidance to Business Systems Analyst I team members and serve as a project lead on initiatives of moderate complexity. You will communicate project requirements, challenges, and progress to the Project Management team and collaborate with cross-functional partners to ensure alignment with scope and expectations. You will contribute to PSRS/PEERS’ digital transformation efforts by analyzing business processes, identifying improvement opportunities, and recommending technology-driven solutions that increase efficiency and support long-term organizational success. Additional responsibilities include coordinating annual business processes such as benefit statements, 1099-R tax forms, interest posting, and updates required by regulatory or legislative changes.
Job Requirements
The ideal candidate is an experienced and highly analytical professional with both the technical competence and leadership presence required to support complex system initiatives. This individual brings intermediate to advanced knowledge of PSRS/PEERS policies, procedures, business practices, and regulatory requirements, using this expertise to guide system enhancements, resolve challenges, and ensure continuity and accuracy across critical business applications. Exceptional communication skills, both written and verbal, are essential, as the role involves conveying complex information clearly and persuasively to both technical and non-technical stakeholders.
Candidates should possess strong abilities in business analysis, requirements gathering, systems testing, and quality management. They should be proficient in evaluating business systems, identifying technical and process-based solutions, planning and coordinating system design and testing activities, and managing enhancements driven by legislative or regulatory changes. The ability to lead discussions, facilitate collaborative problem-solving sessions, and provide guidance to Business Systems Analyst I staff is an important component of the role.
Ideal candidates will navigate assignments with confidence and independence, effectively managing competing priorities and applying creativity and critical thinking to develop modern, efficient solutions. They should be comfortable presenting to groups of varying sizes, building strong working relationships across departments, and coordinating work between business users, IT professionals, and third-party vendors. Proficiency with standard business applications and specialized platforms such as Microsoft SharePoint, Teams, and Azure DevOps is expected.
A bachelor’s degree in information technology, business administration, or a related field is required, along with two years of experience as a Business Analyst. Experience in a similar PSRS/PEERS or pension-related role may be substituted. Professional certifications such as a Business Analyst or Project Management Professional credentials are highly desirable. A valid Missouri driver’s license is required for use of a company vehicle.
What You’ll Gain
Stepping into the role of Business Systems Analyst II means becoming a key contributor to the long-term success of PSRS/PEERS. This position goes beyond system support; it allows you to shape how our systems evolve and how technology drives organizational excellence. You will collaborate with the Systems Support Team, IT professionals, business stakeholders, and senior leadership to ensure our internal applications remain accurate, efficient, compliant, and responsive to ever-changing organizational needs. Your work will strengthen processes that directly support thousands of Missouri educators and will influence initiatives across multiple departments and projects.
Success in this role comes from the ability to bridge the gap between technology and people. You will engage with business users to understand challenges, gather requirements, and translate those needs into actionable system enhancements. Whether designing intuitive user interfaces, developing detailed test plans, or resolving complex issues in real time, you will be recognized as a trusted partner who promotes confidence in our systems and processes.
Your contributions will reinforce a culture rooted in collaboration, innovation, and continuous improvement. Through your work, you will help refine how data flows through the organization, how decisions are supported, and how technology empowers staff at every level. Over time, your expanding knowledge of systems, regulations, and business processes will position you as a trusted resource, a creative problem solver, and a key partner in advancing the mission of PSRS/PEERS.
Why You’ll Love Working at PSRS/PEERS
At PSRS/PEERS, we believe in supporting our employees as much as they support our mission. We offer a flexible, employee-friendly work environment with opportunities to telecommute and maintain a healthy work-life balance.
Our comprehensive benefits package includes a robust Health Savings Account (HSA), vision and dental coverage, and membership in a defined benefit pension plan that provides lifetime retirement benefits with just five years of vesting.
Time off is generous— employees start with three weeks of paid vacation and three weeks of sick leave annually, plus 12 paid holidays each year.
We also invest in your growth, offering tuition assistance, ongoing training and professional development opportunities. High-performing team members may be invited to participate in our leadership development program.
We value connection and community. From on-site and off-site events to charitable campaigns organized by our employee fund, there are countless ways to get involved and stay engaged.
