Top 4 Desktop support analyst Jobs in Jeffersonville, In

Help Desk Analyst
American Commercial Barge Line —Jeffersonville, IN
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
11d
IT Help Desk Tier 2 DevOps Analyst
Texas Roadhouse —Louisville, KY
- Weekends as needed
- Hybrid work
- Hospitality
- Computer science
- Azure
- Paid parental leave
- Health insurance
3d

Discover related jobs

Based on your search for desktop support analyst jobs.

Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —New Albany, IN
OR 5+ years verifiable field experience in I.T./Telecom. Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable…
$18 - $25 an hour
Quick Apply
Helpdesk Technician I
Valeris, Inc. —Jeffersonville, IN
Provides prompt technical assistance and support for incoming queries and issues related to computer systems, software and hardware.
Quick Apply
10d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Service Desk Analyst
Prepcloud —Columbus, OH
The ideal candidate will provide first-level technical support to end users, troubleshoot hardware and software issues, manage service requests, and ensure…
$28 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support analyst in jeffersonville, in

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support analyst jobs near jeffersonville, in

Help Desk Analyst jobs in Louisville, KY

Help Desk Analyst jobs in Aurora, CO

Front Desk jobs in St. Louis, MO

Healthcare Analyst jobs in Minneapolis, MN

Help Desk Analyst jobs in Morehead, KY

Help Desk jobs in Tennessee

Help Desk Analyst jobs in Santa Ana, CA

Help Desk Analyst jobs in Township Of Hamilton, NJ

It Help Desk jobs in Aurora, CO

Gym Front Desk jobs in Manhattan, NY

Front Desk Receptionist jobs in San Jose, CA

Help Desk Analyst jobs in Arlington Heights, IL

Help Desk Analyst jobs in Idaho Falls, ID

Help Desk Analyst jobs in Kansas City, MO

Help Desk Analyst jobs in Atlanta, GA

Help Desk Analyst

American Commercial Barge Line -
Jeffersonville, IN

Apply Now

Job Details

Full-time
11 days ago

Qualifications

Desktop computer repair
Customer communication
Laptop (troubleshooting support)
In-person customer service
High school diploma or GED
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Productivity software

Full Job Description

Job Title: Help Desk Analyst
Company: American Commercial Barge Line
Location: ACBL HQ - Jeffersonville, IN
Job Type: Full-Time; Salary

Ready to launch your IT career with a company that keeps America’s waterways moving? American Commercial Barge Line is seeking a Help Desk Analyst to serve as the first point of contact for Team Members across our organization, delivering exceptional technical support and resolving technology challenges with speed and professionalism. In this high-impact role, you'll troubleshoot hardware, software, and system issues, manage support tickets, and collaborate with IT experts to keep our operations running seamlessly. If you're passionate about technology, customer service, and making a difference every day, we want to hear from you!

When you join ACBL…

American Commercial Barge Line (ACBL) is one of the largest and most diversified marine transportation companies in the U.S. Our legacy of providing the nation with the most economical, safest, and greenest mode of transportation dates all the way back to 1915, when we began moving coal on the Kentucky River. We offer a wide range of career paths in both operations and support services. Whether you are interested in working on the river or in an office, we are always searching for the best of the best to join our ACBL team.

What you will be doing... Your IMPACT

Essential Duties/Functions:

Deliver exceptional service as the face of IT Support & initial point of contact for the ACBL’s Service Desk.
Provides Tier 1 end-user consulting, trouble-shooting, and problem-solving support for personal computer hardware/software supported products and network-related technologies.
Escalate unresolved issues to Tier II or Tier III support as needed.
Assist with inventory control, knowledge base articles publications, and the creation and assignment of support tickets.
Log all support interactions and resolutions in the ticketing system.
Follow-up with users to ensure issues are resolved satisfactorily.
Performs all other duties as assigned.

What we are looking for...

You will need to have:

High School Diploma/GED
Proficiency in office productivity software such as Microsoft Office 365
Skills in hardware and software support techniques with an understanding of desktop and laptop configurations
Excellent interpersonal and communication skills
Ability to project a positive, professional image in all dealings with both internal and external customers
Excellent customer service skills
Be able to perform the essential functions of the job in a normal office environment or shipyard facility
Ability to lift 30-40 lbs
Work an on-call rotation every 4-5 weeks.
Travel as required (onboard vessels and facilities)

Even better if you have...

A Bachelor's degree
0-3 years of experience in the Information Systems field
A-Plus certification
Proficiency in troubleshooting Microsoft operating systems and mobile operating systems

Exempt

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

desktop support analyst jobs in jeffersonville, in

Help Desk Analyst

IT Help Desk Tier 2 DevOps Analyst

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support analyst in jeffersonville, in

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected