Top 8 Customer support coordinator Jobs in Jeffersonville In

Sales Customer Support - Coordinator
Idemitsu Lubricants America —Jeffersonville, IN
- Full-time
- Inventory management
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Coordinator, Norton Medical Group Access Center, 8:30a-5p
Norton Healthcare —Louisville, KY
- Full-time
- Spanish
- Medical office experience
- English
- On-the-job training
11d
Client Care Coordinator
Premier Caregiver Services —Louisville, KY
- $40,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Current TB test
- Entry level
- Paid time off
- Life insurance
Quick Apply
Client Service Coordinator
MARYBETHS WINDOW FASIONS INC DBA Draped in Style —Prospect, KY
- $40,000 - $45,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
12d
SERVICE COORDINATOR – SCHEDULING, PARTS & CUSTOMER SUPPORT
Ameripak —La Grange, KY
- $18 - $26 an hour
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Plans Coordinator
Tom Drexler Plumbing —Louisville, KY
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Service & Dispatch Coordinator
Mr. Handyman —Louisville, KY
- $16 - $19 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply

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CUSTOMER SERVICE/ACCOUNT COORDINATOR
Associated Graphics (AGI) —Columbus, OH
Ability to answer a high volume of calls and/or emails daily. Assist in onboarding new customers. Interpersonal and customer service skills.
Quick Apply
Account Customer Service Coordinator II
Ryder System —New Albany, OH
Participate in daily operational calls and provide updates to field operations about assigned client(s). Lead and/or participate in daily, weekly and/or monthly…
$24.60 an hour
3d

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Sales Customer Support - Coordinator

Idemitsu Lubricants America -
Jeffersonville, IN

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Benefits from day one

Qualifications

Customer communication
Customer relationship building
Defect resolution root cause analysis
Sales analytics & reporting tools
Team leadership
User training (technical support)
Trend analysis
Customer engagement
Sales management systems proficiency
Customer support
Process improvement planning
Root cause analysis
Cross-functional collaboration
Technical Proficiency
Cross-functional communication
Excel data analysis

Full Job Description

The Customer Service – Original Equipment Service (OES) serves as the primary point of contact for Original Equipment Service customers and distributors, ensuring accurate order fulfillment, timely issue resolution, and an exceptional customer experience. This role combines customer service, logistics coordination, data management, and analytical reporting to support business operations and drive continuous improvement. The ideal candidate is a proactive problem-solver who can investigate root causes, manage multiple systems and priorities, and collaborate effectively across sales, supply chain, and distribution teams. Success in this position requires strong technical aptitude, attention to detail, and a commitment to delivering operational excellence and customer satisfaction.

Location

Jeffersonville, IN

Why You’ll Love It Here!

Attractive total compensation package
Medical, Dental, and Vision benefits on day 1
Annual merit-based performance wage increases
Performance-based bonus opportunities twice per year
Generous PTO package
Family-like atmosphere that promotes growth and flexibility

Key Responsibilities

Serve as the primary point of contact for O customers and distributors, providing exceptional customer service, resolving inquiries, and ensuring a seamless order fulfillment experience.
Investigate and resolve sales order, purchase order, shipment, and system-related issues by identifying root causes and implementing effective solutions.
Manage and maintain critical business data, including customer records, product relationships, sourcing information, dashboards, and reporting tools to ensure accuracy and operational efficiency.
Utilize Salesforce, Zendesk, Monday.com, and other business systems to support order management, user training,, troubleshooting, and customer support activities.

• Analyze operational and customer data to create reports, monitor performance metrics, trends, and provide actionable insights to support business decisions• Partner with cross-functional teams including Sales, Supply Chain, and Distribution to improve processes, support strategic initiatives, minimize service disruptions, and enhance customer satisfaction.

Reconcile daily buyback shipments, review distributor aging statements, and monitor account activity to ensure accurate inventory movement, billing and financial records.
Provide leadership support and mentorship to team by assisting with complex customer issues, sharing best practices, supporting training efforts, and contributing to continuous process initiatives.

What You’ll Need To Succeed As An Operations Associate

A customer-first mindset with the ability to build strong relationships and deliver exceptional service to customers, distributors, and internal stakeholders.
Strong problem-solving skills with the ability to investigate issues, identify root causes, and implement effective in a fast-paced environment.
Excellent organizational and time management skills, with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
Advanced proficiency in Excel and the ability to analyze data, create reports, identify trends, and support data-driven decision-making.
Experience working with, ERP, order management, and customer support systems such as Salesforce, Zendesk, Monday.com, or similar platforms.
Effective communication skills, including the ability to collaborate across departments, provide training, and clearly communicate with customers, distributors, and leadership.
A proactive approach to process improvement, with a willingness to identify efficiencies and contribute to operational excellence.
Adaptability and resilience when managing changing priorities, customer needs, and supply chain or order fulfillment challenges.
A collaborative team-oriented attitude with the ability to support colleagues, share knowledge, and provide leadership support when needed.
A high level of accountability and ownership, ensuring accurate data management, order processing, issue resolution, and follow-through on commitments.

Since 1992, Idemitsu Lubricants America Corporation (ILA) has been a leading provider of high-performance automotive lubricants, dedicated to innovation, quality, and sustainability, serving the needs of original equipment manufacturers and consumers across North America. ILA is a subsidiary of Idemitsu Kosan, based in Tokyo. Idemitsu has a strong focus on its people, demonstrated through our unique culture, together with competitive compensation, professional development, and a flexible work environment.

You can find out more at www.idemitsulubricants.com

Idemitsu is committed to a culture of inclusion and diversity - this commitment is embedded in our Core Values and lived through our actions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Quick Apply

Refine Your Search

customer support coordinator jobs in jeffersonville in

Sales Customer Support - Coordinator

Coordinator, Norton Medical Group Access Center, 8:30a-5p

Client Care Coordinator

Client Service Coordinator

SERVICE COORDINATOR – SCHEDULING, PARTS & CUSTOMER SUPPORT

Plans Coordinator

Customer Service & Dispatch Coordinator

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