Top 807 Customer service supervisor Jobs in Jenison Mi

Traffic Supervisor
Cascade Engineering, Inc —Grand Rapids, MI
- $70,470 - $96,897 a year
- Full-time
- Customer service
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
8d
Customer Service Representative
Clear Image Auto Glass —Grand Rapids, MI
- $37,500 - $47,500 a year
- Part-time
- Sales
- Customer service
- English
- Paid holidays
- Disability insurance
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Customer Service Manager
Arrowaste, Inc. —Jenison, MI
- $56,609.87 - $61,721.61 a year
- Full-time
- Customer service
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Solutions Manager - Maintenance
United Properties of West Michigan —Grand Rapids, MI
- $48,000 - $58,000 a year
- Full-time
- Background check
- Customer service
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Production Supervisor Day Shift
GREAT LAKES LABEL —Comstock Park, MI
- From $30 an hour
- Full-time
- 5 years
- Mentoring
- In-person
- Health insurance
- Dental insurance
Quick Apply
Electrical - Lead Residential Service Manager
Vander Hyde Mechanical Inc —Grand Rapids, MI
- $75,000 - $90,000 a year
- Full-time
- Clean driving record
- 5 years
- Office
- Paid training
- Health savings account
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Evening Campus Supervisor (Full-Time) - Youth Residential Program
Wedgwood Christian Services —Grand Rapids, MI
- $45,000 - $50,500 a year
- Full-time
- Mid-level
- Residential
- Children
- Paid training
- 403(b) matching
Quick Apply
Tool Room Supervisor - 2nd Shift
Autokiniton —Holland, MI
- Full-time
- Mid-level
- 3 years
- Trade school
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Quality Car Wash Of Michigan Inc —Holland, MI
- Part-time
- 16+ years old
- Outdoor work
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Home Supervisor
MOKA —Allendale, MI
- From $22.88 an hour
- Online Application
- CPR Certification
- Clean driving record
- Microsoft Excel
- Health insurance
- Dental insurance
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1st Shift Saw Team Lead
Grand Rapids Foam Technologies (GRFT) —Grand Rapids, MI
- $20 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Service Manager
Royal Truck & Utility Trailer —Grand Rapids, MI
- From $100,000 a year
- Full-time
- 5 years
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Injection Molding Technical Supervisor - 2nd Shift & 3rd Shift
Royal Technologies —Hudsonville, MI
- Monday to Friday
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Employee stock ownership plan
Quick Apply
2nd Shift Team Lead / Brake Press Operator
Commercial Manufacturing and Assembly —Grand Haven, MI
- $20 - $25 an hour
- Overtime
- 5 years
- ERP systems
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Assistant Home Supervisor
MOKA —Grand Rapids, MI
- From $18.33 an hour
- Full-time
- 18 years or older
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Transportation Team Lead
Action Water Sports —Hudsonville, MI
- $21 - $25 an hour
- Full-time
- Management
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
14d
Production Supervisor (2nd Shift and 3rd shift )
CS Manufacturing —Cedar Springs, MI
- Full-time
- Background check
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
John Deere Dealership Service Manager
GREENMARK EQUIPMENT LLC —Holland, MI
- Full-time
- Management
- Sales
- Dealership
- Paid holidays
- Health insurance
Quick Apply
Assistant Home Supervisor
MOKA —Allendale, MI
- From $18.33 an hour
- Full-time
- 18 years or older
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Service Supervisor
Cintas —Grand Rapids, MI
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
6d

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Traffic Supervisor

Cascade Engineering, Inc -
Grand Rapids, MI

Quick Apply

Job Details

Full-time
$70,470 - $96,897 a year
8 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance

Qualifications

Forklift Certification
General freight transportation
Road transportation operations
Managing logistics operations teams
Coaching
Team development
DOT (Department of Transportation) regulations
Driver's License
Supervising experience
Team training
Leading team collaboration initiatives
Customs documentation preparation
Productivity software
Team motivation (leadership skill)
Staff development
Customs clearance management

Full Job Description

Cascade Engineering is a Family of Companies that invests in our triple bottom line philosophy - People, Planet and Profit. We have been in business for over 50 years in Grand Rapids, Michigan. We manufacture injection molding/plastic products for automotive, office furniture, polymer compounding, waste and recycling industries. We focus on driving organizational excellence through a people centered leadership culture based on the principles of 7 Habits of Highly Effective People.

Are you looking for a positive and encouraging environment? Are you seeking a position where you are included, recognized and celebrated? You belong here! Are you excited for what is ahead? We are too!

Scope of Responsibility

Not everyone can keep an entire operation moving, but if you're energized by leadership, logistics, and solving complex challenges, you'll fit right in. As our Traffic Supervisor, you'll lead transportation operations, support customers, develop a talented team, and play a key role in delivering excellence every day.

Inspired by the 7 Habits, we value leaders who Begin with the End in Mind and turn vision into results. Bring your drive, your leadership, and your passion for continuous improvement, and join a team where people, purpose, and performance matter!

Location: Buursma Plant (4950 37th St. SE, Grand Rapids, MI 49512)

Shift: Day shift

Target Pay: The target starting base salary for this position is $70,470 - $96,897/year (plus quarterly bonus incentive). Please note that the salary information is a general guideline only. Cascade Engineering considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

General Responsibilities

Manage shipments and deliveries to ensure that our customers’ needs are met at the best possible cost
Coordinate ship schedule for all inter-company shipments
Directly supervise Truck Drivers and Traffic Coordinator
Manage truck routes
Verify shipments from previous day for accuracy
Manage the tracking of selected customer returnable shipments
Manage customer portals, as required
Understands and is able to transmit ASN’s (where applicable) including how to troubleshoot errors and verify ASN acceptance
Review DOT requirements for Truck drivers and address as needed.
Create customs paperwork for all international shipments (incoming and outgoing)
Liaison between customer service, carriers, materials, and shipping departments.
Manage and record inventory of current trailers on campus and report out to management weekly, at minimum
Will take the lead on incident report investigation for the department, including coordination of trailer damage and truck repairs.
Manages and reviews freight bills for payment
Provide back up to the Logistics Manager as needed
Lead, manage, mentor and develop direct reports
Collaborate and communicate with other departments within the organization
Performs additional responsibilities as requested to achieve business objectives

Culture Bearer

Understands and supports the values of the Triple Bottom Line (TBL)
Exhibits high moral and ethical standards and high integrity
Values people regardless of their background
Exhibits the traits of a servant leader
Exhibit the principles of 7 Habits and Emotional Intelligence
Encourages open dialogue and communication
Develops high trust relationships within all levels of the organization
Pursues Excellence

At Cascade Engineering, we welcome and celebrate diversity and inclusion. We are committed to fostering an authentic workplace where everyone belongs and thrives, and we look forward to welcoming candidates who are enthusiastic about contributing to our community. If you are passionate about this role, we encourage you to apply. We recognize that women and people of color are often underrepresented in manufacturing and want to see this change. When making hiring decisions, we believe in considering the whole person and the life experiences they bring to our teams. Our diversity drives our innovation and has been integral to our success.

High School Diploma / GED or international equivalency
3+ years of formal leadership experience along with coaching, training and development
5+ years of shipping experience in understanding customer requirements, BOL, carrier routing, etc.
Experience working with and understanding DOT requirements
Knowledge of customs paperwork for all international shipments (incoming and outgoing)
Prior experience working in customer portals
Excellent communication skills, both verbally and in writing.
Basic knowledge of conducting trailer audits
Valid driver’s license and forklift license
Proficient in use of Microsoft Office products, including internet and email.
Ability to prioritize and multi task with a sense of urgency

Preferred

Bachelors with 1-2 years of experience of supervising, coaching and developing staff
Experience in manufacturing
Experience with freight brokers and working with carriers on pricing

Benefits

Medical, Dental, Vision Insurance - Starting on Day 1
Life Insurance (Company Paid and Supplemental)
401K with match – Starting on Day 1
Flex Spending and Health Savings Accounts
Quarterly Bonus Program
Paid Time Off
Employee Assistance Program
Short- and Long-Term Disability (Company Paid)
Onsite Medical Clinic

Perks

Weekly Pay
Childcare Assistance (Tri-Share)
Flexible Hours & Scheduling
Attendance Recognition Program
Voucher programs for Safety Shoes and Prescription Safety Glasses
Employee Discount Programs
Employee Referral & Retention Bonus Program
Adoption Assistance
Tuition Reimbursement
Free Uniforms / T-shirts
Employee Resource Groups
Smoking Cessation Products and Programs

IND1

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Refine Your Search

customer service supervisor jobs in jenison mi

Traffic Supervisor

Customer Service Representative

Customer Service Manager

Customer Solutions Manager - Maintenance

Production Supervisor Day Shift

Electrical - Lead Residential Service Manager

Evening Campus Supervisor (Full-Time) - Youth Residential Program

Tool Room Supervisor - 2nd Shift

Customer Service Representative

Home Supervisor

1st Shift Saw Team Lead

Service Manager

Injection Molding Technical Supervisor - 2nd Shift & 3rd Shift

2nd Shift Team Lead / Brake Press Operator

Assistant Home Supervisor

Transportation Team Lead

Production Supervisor (2nd Shift and 3rd shift )

John Deere Dealership Service Manager

Assistant Home Supervisor

Service Supervisor

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