Top 10768 Customer experience supervisor Jobs in Jersey City, Nj

Branch Manager
Valley National Bank —Nutley, NJ
- $73,700 - $125,800 a year
- Mid-level
- Office
- 3 years
Quick Apply
Guest Experience & Community Engagement Manager
RIPT Dispensary —Jersey City, NJ
- From $20 an hour
- Part-time
- Hospitality
- Management
- No background check
- Employee discount
- Flexible schedule
Quick Apply
Experience Center Supervisor
Lutron Electronics Co., Inc —New York, NY
- $85,000 - $120,000 a year
- Full-time
- Hospitality
- Mid-level
- Bachelor's degree
- Dental insurance
- Flexible spending account
Sr Manager, Patient Services
Cesna Recruitment —Jersey City, NJ
- $160,000 - $170,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Nursing
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Distribution Supervisor
Misfits Market —Moonachie, NJ
- $65,000 - $75,000 a year
- Overtime
- Mid-level
- Ability to lift 50 pounds
- Human resources
- Dental insurance
- 401(k)
Quick Apply
Customer Care Supervisor (Remote)
JCPenney —Wayne, NJ
- $57,000 - $133,000 a year
- Full-time
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
Client Onboarding Manager
Connecteam —Jersey City, NJ
- $90,000 a year
- Remote
- Mid-level
- Organizational skills
- 2 years
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Supervisor
HH Jersey City —Jersey City, NJ
- $24 an hour
- Full-time
- Mid-level
- Hotel
- Team management
- Health insurance
- Dental insurance
Quick Apply
Supervisor, Customer Service
Barnes & Noble, Inc. —Clifton, NJ
- $55,000 - $65,000 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Paid parental leave
- Paid holidays
4d
SMB Onboarding Manager
Connecteam —Jersey City, NJ
- $70,000 - $90,000 a year
- Remote
- Mid-level
- 2 years
Quick Apply
8d
Customer Success Manager
FreshlyDried —Harrison, NJ
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Communication skills
- Employee discount
Quick Apply
7d
Customer Experience Manager
Saks Fifth Avenue —New York, NY
- $94,388 - $117,986 a year
- Weekends as needed
- Bilingual
- Mid-level
- Mentoring
Sea Logistics Customer Care Manager, Key Accounts
Kuehne+Nagel —Jersey City, NJ
- $90,000 - $110,000 a year
- 5 years
- Bachelor's degree
- US work authorization
- Health insurance
- 401(k)
Manager, Customer Experience
Pilot Fiber —New York, NY
- $115,000 - $140,000 a year
- Full-time
- Hybrid work
- Recruiting
- Senior level
- Leadership
- Health insurance
- Dental insurance
Site Manager
New Jersey Imaging Network —Jersey City, NJ
- $60,000 - $90,000 a year
- Full-time
- Sales
- Customer service
- Clinic
- Health savings account
- Health insurance
Customer Success Manager II (RapidScale)
Cox Communications —Jersey City, NJ
- $81,400 - $122,000 a year
- Full-time
- Azure
- Mid-level
- Master's degree
- Paid jury duty
- Paid holidays
1d
Customer Success Manager
GENLED Brands —East Rutherford, NJ
- $75,000 - $90,000 a year
- Full-time
- Sales
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Manager, Customer Experience
PDI —Woodcliff Lake, NJ
- $105,000 - $120,000 a year
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Product management
- Paid parental leave
- Paid holidays
Quick Apply
Document Scanning Project Supervisor
GRM Document Management —Jersey City, NJ
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager, U.S.
GENLED Brands —East Rutherford, NJ
- $75,000 - $90,000 a year
- Online Application
- Mid-level
- Office
- Business Administration
- Paid holidays
- Health insurance

I want to receive the latest job alert for customer experience supervisor in jersey city, nj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience supervisor jobs near jersey city, nj

Experience Manager jobs in New York, NY

Site Manager jobs in Jersey City, NJ

Customer Success Manager jobs in Jersey City, NJ

Customer Experience Manager jobs in New York, NY

Branch Manager jobs in Fairfield, NJ

Customer Service Representative jobs in Clifton, NJ

Customer Experience Specialist jobs in New York, NY

Client Onboarding Manager jobs in Miami, FL

Client Onboarding Manager jobs in Lehi, UT

Warehouse Manager jobs in Seattle, WA

Onboarding Specialist jobs in Austin, TX

Logistics Manager jobs in Denver, CO

Client Onboarding Manager jobs in Hartford, CT

Client Success Manager Remote jobs in Texas

Customer Care Manager jobs in Buffalo, NY

Safety Manager jobs in Kansas City, MO

Customer Care Manager jobs in Downingtown, PA

Customer Care Manager jobs in Virginia Beach, VA

Customer Success jobs in Milwaukee, WI

Customer Care Manager jobs in Milpitas, CA

Branch Manager

Valley National Bank -
Nutley, NJ

Quick Apply

Job Details

$73,700 - $125,800 a year

Qualifications

Customer communication
Financial services customer support
Customer relationship building
High school diploma or GED
Managing clients in a customer support role
Customer engagement
Business operations
Task assignment
Technical Proficiency

Full Job Description

Responsibilities include but are not limited to:

Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development.
Ensures exceptional service delivery to all clients within a consumer-oriented branch.
Coach and develop branch team members to achieve sales targets, meet service goals, and strengthen individual capabilities.
Observe sales engagements to ensure high quality customer consultations and effective lead management through Salesforce.
Manage all staffing functions, including recruiting, interviewing, selecting, onboarding, performance evaluations, coaching, and addressing performance or conduct issues in accordance with company policy.
Leads and encourages identification, escalation, and resolution of potential risks.
Foster a positive and high-performing branch environment that promotes Valley's culture and drives strong associate engagement.
Develop and leverage market intelligence, communicating strategic direction and product focus while building individualized sales strategies to increase market share and deepen customer relationships.

Requirements:

Required Skills:

Ability to prioritize, organize, delegate, and execute.
Must have excellent verbal, written and interpersonal communication skills.
Ability to present a confident and professional demeanor to establish trust and convey knowledge to the customer and resolve complex customer issues.
An enthusiastic individual who can listen to customer concerns and offer unique and innovative solutions, weighing customer satisfaction with Bank exposure to loss or fraud.
Proficient computer skills.
Must be self-driven with a positive outlook and can demonstrate confidence, tact, patience, and diplomacy while dealing with customers.

Required Experience:

High School diploma or GED equivalent and minimum of 3 years related managerial experience with knowledge of branch operations and demonstrated sales - customer service skills.

Additional Details : At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice-building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth-with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US. At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you-working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients-that includes all our associates as well. The Branch Manager I is responsible for the overall day-to-day management of branch operations and staff, driving performance through effective leadership, sales execution, and operational excellence. This role sets the strategic direction for the branch, builds an engaged and customer-focused culture, and ensures the delivery of exceptional service and advisory support to consumers and small business clients. The Branch Manager I is accountable for growing consumer deposits and revenue, coaching and developing a high-performing team, and ensuring consistent, high-quality customer experience aligned with organizational standards and objectives.

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

Quick Apply

Refine Your Search

customer experience supervisor jobs in jersey city, nj

Branch Manager

Guest Experience & Community Engagement Manager

Experience Center Supervisor

Sr Manager, Patient Services

Distribution Supervisor

Customer Care Supervisor (Remote)

Client Onboarding Manager

Front Desk Supervisor

Supervisor, Customer Service

SMB Onboarding Manager

Customer Success Manager

Customer Experience Manager

Sea Logistics Customer Care Manager, Key Accounts

Manager, Customer Experience

Site Manager

Customer Success Manager II (RapidScale)

Customer Success Manager

Manager, Customer Experience

Document Scanning Project Supervisor

Customer Success Manager, U.S.

I want to receive the latest job alert for customer experience supervisor in jersey city, nj

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected