Top 326 Head of operations Jobs in Jersey City, Nj

Deputy Chief Operating Officer - Health Plan
MetroPlusHealth —New York, NY
- $300,000 - $325,000 a year
- Hybrid work
- 5 years
- Analysis skills
- Presentation skills
Quick Apply
Chief Operating Officer – Home Care (COO)
S & S Home Health Care Inc —Union, NJ
- $76,107.87 - $91,656.78 a year
- Full-time
- 5 years
- Analysis skills
- Home Health
- Health savings account
- Health insurance
Quick Apply
7d
IT Head - Hybrid (3 days p/week in-office)
Confidential —New York, NY
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Head of Retail Operations
Liv Breads Artisan Bakery and Coffee Bar —Millburn, NJ
- From $85,000 a year
- Weekends as needed
- Background check
- 5 years
- Merchandising
- Profit sharing
- Commuter assistance
Quick Apply
8d
Chief Operating Officer
Silverseal —New York, NY
- $165,000 - $200,000 a year
- Overtime
- Office
- GAAP
- Travel
- Health insurance
- Dental insurance
Quick Apply
11d
Chief Operating Officer
Kessler Institute for Rehabilitation - West (West Orange) —West Orange, NJ
- $145,000 - $165,000 a year
- Full-time
- Hospital
- Inpatient
- 3 years
- Health insurance
- Dental insurance
Chief of Staff
Community FoodBank of New Jersey —Hillside, NJ
- $155,000 - $258,000 a year
- Weekends as needed
- Clean driving record
- Master's degree
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
10d
Head of Operations
Company Ventures —New York, NY
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- HIPAA
- Senior level
Head of EA Operations
Harvey —New York, NY
- $187,600 - $258,000 a year
- Full-time
- Hybrid work
- Recruiting
- Senior level
- Leadership
- Health insurance
- Dental insurance
4d
Hub Head
GOFO INC —Carteret, NJ
- $80,000 - $100,000 a year
- Mid-level
- Warehouse
- Organizational skills
Quick Apply
Chief Operating Officer
Human Rights Watch —New York, NY
- $340,000 - $375,000 a year
- Full-time
- Office
- Mentoring
- Senior level
Head of Operations
ABConsulting BK NYC LLC —Brooklyn, NY
- $130,000 - $140,000 a year
- Full-time
- 3 years
- Analysis skills
- Senior level
Quick Apply
Chief of Staff
National Kidney Foundation —New York, NY
- $149,800 - $262,000 a year
- Weekends as needed
- Office
- 8 years
- Bachelor's degree
Quick Apply
Chief of Staff
OuterSignal —New York, NY
- $160,000 - $200,000 a year
- Full-time
- Hybrid work
- Senior level
- Communication skills
Quick Apply
Head of Central Operations
Veho —New York, NY
- $220,000 - $250,000 a year
- Full-time
- Hybrid work
- SQL
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Chief of Staff to the President
Barnard College —New York, NY
- $200,000 - $225,000 a year
- Full-time
- 7 years
- Master's degree
- University
Deputy Chief of Staff
OFFICE OF THE MAYOR —Manhattan, NY
- $125,000 a year
- Full-time
- 5 years
- Office
- Master's degree
- Loan forgiveness
Chief of Staff
CurbWaste —New York, NY
- $190,000 - $200,000 a year
- Full-time
- Hybrid work
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Chief of Staff, Enterprise
Coursera —New York, NY
- $180,500 - $273,125 a year
- Full-time
- Remote
- Senior level
- Master of Business Administration
- Leadership
- Health insurance
Quick Apply
5d
Chief of Staff
New York University —New York, NY
- $125,000 - $165,000 a year
- Full-time
- 7 years
- Writing skills
- Research

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Deputy Chief Operating Officer - Health Plan

MetroPlusHealth -
New York, NY

Quick Apply

Job Details

$300,000 - $325,000 a year

Qualifications

Staff supervision
Strategic goal setting
Confidential information handling
Medical claims processing
Team supervision
Managing teams in a customer support role
Managed care organization experience
Contract performance monitoring
Contract management experience in healthcare
Managing clients in a customer support role
Profit & loss
Bachelor's degree
Project management experience in healthcare
Healthcare practice operations management
Vendor performance improvement
Vendor relationship management
Leading team collaboration initiatives
Vendor contract management
Project management software
Managing insurance claims teams
Healthcare financial management
Managing projects
Budget management in healthcare
Project contract management
Profit and loss analysis
Cross-functional team management
Healthcare IT
Call center management
Operational budget management
Senior leadership

Full Job Description

Position Overview

Empower. Unite. Care.

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

Reporting to the Chief Operating Officer, the purpose of this role is to support the Chief Operating Officer (COO) and act as delegate and deputy as required. In particular, the role holder will work across Operations and the rest of the organization to progress the design and implementation of the target operating model and operational processes ensuring that the organization’s infrastructure is aligned to the direction of MetroPlusHealth and NYC Health & Hospital’s mission and strategy. The Deputy Chief Operating Officer (DCOO) is a member of MetroPlusHealth’s Senior Management team and is vital in providing assistance with the oversight, management, and supervision of Operations, in a matrix organizational structure including: Provider Network Operations, Call Center, Credentialing, Facilities, Enrollment & Membership, Vendor Management, Customer Success, and Claims. This position is responsible for supporting the direction and implementation of programs and projects, and for providing and promoting problem analysis and problem resolution at both a strategic and functional level.

Scope of Role & Responsibilities

Manage the operational implementation for major strategic, clinical, and/or operational transformation initiatives, oversee the operating structure to ensure both efficient and cost- effective contributions at every stage of the healthcare management process
Assist with the management of the operational departments including Provider Network Operations, Call Center, Credentialing, Enrollment & Membership, Facilities, Vendor Management, Customer Success, and Claims.
Maintain efficient daily operations by initiating, coordinating, and enforcing policies and procedures; developing, revising, and implementing workflow and productivity parameters; troubleshooting with providers, facilities, vendors, and MPH staff
Implement governance process to focus on the alignment of projects, programs, and portfolios to organizational vision, mission, and strategy, along with changes in the environment
Identify process improvement opportunities, assess potential gains, prioritize, and propose action plans and timeline
Assist with leading and managing change through influencing matrixed resources to achieve system-wide performance improvement initiatives
Oversee the delivery of patient experience: ideate and design new programs and systems to improve the customer experience, create a persistent customer-first mentality across physical and digital channels
Collaborate with the product development team in forming cutting-edge product ideas driven by customer needs, translate into executable product and technical roadmaps and implement on time and on budget
Assist with managing contracted services to ensure compliance with all contract standards, regulations, and performance expectations
Develop the key skill sets, capabilities, and capacity to support MetroPlusHealth's need to effectively translate strategic priorities into operations
Regularly and systematically evaluate the results of overall operations and report results to the COO
Provide coverage for the COO in their absence to ensure consistent operations

Required Education, Training & Professional Experience

Bachelor’s degree from an accredited college or university in an appropriate discipline required.
Minimum of five (5) years of management of healthcare experience within a health plan.
Minimum of seven (7) years of health plan experience in the successful delivery of modernization and PMO projects, and with organizing, directing, and managing contract operation support functions involving multiple, complex, and interrelated project tasks
Seven (7) years of demonstrated expertise in quality improvement methodologies.
Experience managing matrixes / virtual teams to deliver services.
Experience managing project teams
Experience of leading and managing a multi-disciplinary team
Experience of leading and implementing strategy and business plans
Demonstrable vendor management and contract experience
P&L accountability
Knowledge of management principles and practices, including process and quality improvement methods.
Broad and deep knowledge of managed care operations, the interconnectivity of diverse and complex functions, managed care information systems and related technologies.
Demonstrated knowledge and experience overseeing a diverse array of managed care product lines of business, managed care claims processing and call center operations,
Experience and knowledge in the use of Project Management tools to improve and expand the offerings and services provided by MetroPlusHealth,
Experience and knowledge related to customer experience and service,
Comprehensive understanding of the principles and practices of managing information systems and services, and a thorough understanding of how operating areas and information services work together to improve current and future results.

Licensure and/or Certification Required

NONE

Professional Competencies

Leadership
Strategic thinking
Results driven
Business acumen
Systems orientation
Process improvement
Data driven decision making
Financial management
Integrity & trust
Customer focus
Written/Oral Communication
Flexible and able to multitask
Able to work in a fast-paced environment with competing priorities
Resourcefulness
Problem solving skills and ability to work under pressure
Ability to simultaneously work on multiple tasks in a fast-paced environment
Excellent verbal and written communication skills, characterized by the ability to clearly articulate complex concepts. Comfortable delivering and presenting to client senior executives and stakeholders
Good judgment in a) seeking and using information to support decision-making; b) anticipating the consequences of decisions and actions; c) communicating information; d) interacting constructively with others both within and outside the organization; e) maintaining confidentiality, as appropriate; and f) choosing actions that are beneficial to, and consistent with, the mission, goals, culture, and style of the organization.
Ability to take initiative, think independently, and contribute constructively to strategic planning, priority setting and decision-making.
Must demonstrate a high degree of integrity, trustworthiness, respect for others, and ability to deal appropriately with confidential and sensitive information.
Must demonstrate understanding and acceptance of the MetroPlusHealth mission, vision, and values.
Strong qualitative, quantitative, and analytical skills, demonstrated by ability to identify and use information and data to set goals and priorities, make decisions and measure performance, while considering competing priorities and other perspectives within and outside the organization.
Creativity and resourcefulness demonstrated by ability to a) conceptualize and implement new policies, programs, and procedures; b) set priorities for self and others; and c) achieve maximum functioning with available resources.
Ability to balance day-to-day operational issues and needs with corporate issues and needs.

#LI-Hybrid

#MPH50

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head of operations jobs in jersey city, nj

Deputy Chief Operating Officer - Health Plan

Chief Operating Officer – Home Care (COO)

IT Head - Hybrid (3 days p/week in-office)

Head of Retail Operations

Chief Operating Officer

Chief Operating Officer

Chief of Staff

Head of Operations

Head of EA Operations

Hub Head

Chief Operating Officer

Head of Operations

Chief of Staff

Chief of Staff

Head of Central Operations

Chief of Staff to the President

Deputy Chief of Staff

Chief of Staff

Chief of Staff, Enterprise

Chief of Staff

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