Top 2838 Network support Jobs in Jersey City, Nj

Technical Support II
AAA Northeast —Fairfield, NJ
- $27.25 - $33.00 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
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IT Help Desk
eMazzanti Technologies —Hoboken, NJ
- Full-time
- Computer Science
- Computer literacy
- Windows
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Network Engineer
RWJBarnabas Health Corporate Services —West Orange, NJ
- $83,156 - $117,458 a year
- Full-time
- Bachelor of Science
- Research
- Mid-level
- Disability insurance
- Health insurance
Information Technology - IT Service Specialist
Aritzia —New York, NY
- $50,000 - $150,000 a year
- Full-time
- Mid-level
- Office
4d
Desktop Support Technician
L3Harris Technologies —Clifton, NJ
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
4d
Desktop Support Specialist
Computer Aid, Inc. —Newark, NJ
- $28 - $32 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Technical Support Associate
Super Micro Computer —Jersey City, NJ
- $70,304 - $90,000 a year
- Computer Science
- Up to 50% travel
- Mid-level
System Support Engineer (Hybrid)
INVAR Technologies —Paramus, NJ
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Paid holidays
- 401(k)
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Network Administrator 1 (NBOE)
Newark Board of Education —Newark, NJ
- $78,099 - $95,406 a year
- Computer science
- Computer Science
- English
- Health insurance
- Dental insurance
IT SUPPORT TECHNICIAN
Callen-Lorde Community Health Center —New York, NY
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- HIPAA
- Commuter assistance
- Disability insurance
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IT Technician / Associate IT Specialist
Geek Girls IT Services —Teaneck, NJ
- $25 - $28 an hour
- Full-time
- Hybrid work
- Background check
- Research
- Travel
- Health insurance
- Paid time off
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11d
IT Technician
Situation Group —New York, NY
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Service Desk Technician
OFFICE OF CRIMINAL JUSTICE —Manhattan, NY
- $68,213 - $80,000 a year
- Multiple hires
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
4d
Desktop Support Technician
DEPARTMENT OF FINANCE —Manhattan, NY
- $95,233 - $112,346 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Work from home
- Loan forgiveness
Desktop Support Technician
AmTrust Financial Services, Inc. —Jersey City, NJ
- $19 - $28 an hour
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
MSP Level 2 IT Support and Help Desk
King Tech Repair —Wood-Ridge, NJ
- Up to $75,000 a year
- Full-time
- Azure
- Customer service
- Mid-level
- Health insurance
- Paid time off
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IT Support Associate I
Expeditors —Edison, NJ
- $50,000 - $60,000 a year
- Full-time
- SharePoint
- Communication skills
- Entry level
- Employee stock purchase plan
- Paid holidays
Quick Apply
Network Engineer
Honest Networks —Jersey City, NJ
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
- Profit sharing
- Health insurance
Quick Apply
Desktop Support Technician
NTT Ltd —Edison, NJ
- $27.00 - $33.42 an hour
- On call
- Google Workspace
- Office
- Assembly
- Health savings account
- AD&D insurance
Information Technology Associate
World Insurance Associates LLC —Iselin, NJ
- $65,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
5d

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network support jobs near jersey city, nj

Technical Support II

AAA Northeast -
Fairfield, NJ

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Job Details

Full-time
$27.25 - $33.00 an hour

Qualifications

Desktop computer repair
Authentication
Endpoint Security
Microsoft Outlook
IT user and group management
Software deployment
Laptop (troubleshooting support)
Hardware maintenance
Printer (troubleshooting support)
Software installation
Email configuration (technical support)
Cloud service support
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Desktop applications
Technical customer support for office equipment
Desktop administration
Peripheral hardware support
Operating system installation
Office equipment system installation

Full Job Description

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Provides technical support to end users on a variety of issues; responds to telephone calls, and other requests for technical support; identifies, researches, and resolves technical problems regarding software and computer equipment; tracks and monitors problems to ensure timely resolution; keeps end users apprised of status of requests; utilizes Five Diamond customer service skills in all interactions.

What you will do:

Answers user’s inquiries regarding computer software or hardware operation to resolve problems. Troubleshoots issues to properly diagnose user problem; applies understanding and knowledge of information systems products and services to assist internal users on routine matters; Have a sense of urgency and take the initiative to own and issue until resolved; Provides superior customer service to all users with Five Diamond Service standards.
Works in conjunction with team members and user base to accomplish small to large size projects.
Follows through on all service requests assigned, ensuring end user receives detailed information regarding status of request and time frame for resolution; keeps management apprised of problems which may escalate; documents all help desk activity and identifies repeat patterns which may need to be addressed through an alternative process. Meets service level expectations and responds to tickets within required timeframe.
Installs standard desktop software, i.e., Windows, MS Office; assists with assigning/deleting user logins and network resource definitions (printer); resets user passwords.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Baseload computers with working image for distribution to users. Installs software to laptops/desktops.
Makes recommendations to changes in procedures of problem reporting and resolution as appropriate; maintains records, peripherals and software storage.
Other duties may be assigned.

Education
Associate's Degree in Information Systems or related field Required or Microsoft Certification and/or 3+ additional years in Desktop Support Required and Bachelor's Degree Preferred

Experience

Desktop support; Experience troubleshooting system issues with users to determine the cause and resolution Required and Experience with Microsoft Products including Office, Outlook, and Skype, including online versions Required and Experience with the current windows operating systems Experience with user management and mailbox setup on Office 365 Required and Experience with Office 365 troubleshooting for on premise and online versions. Required and Experience installing end user standard and custom applications as warranted Required and Working knowledge on Anti-Virus and malware software (McAfee) Required and Experience with Active Directory including setting up accounts, disabling accounts, and security groups Required and Experience with laptops including, WIFI connectivity, VPN connection, Authentication Software (Okta), docking stations, laptop maintenance and operations Required and Experience with printers, monitors, multiple screen displays, peripherals Required and Experience baseloading and troubleshooting desktops and laptops with working images Required and Experience installing end user standard and custom applications as warranted Required and Experience with Anti-Virus and malware software (McAfee) Required

Licenses and Certifications

Microsoft Certification Preferred and A+ Certificate Preferred

AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.

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Refine Your Search

network support jobs in jersey city, nj

Technical Support II

IT Help Desk

Network Engineer

Information Technology - IT Service Specialist

Desktop Support Technician

Desktop Support Specialist

Technical Support Associate

System Support Engineer (Hybrid)

Network Administrator 1 (NBOE)

IT SUPPORT TECHNICIAN

IT Technician / Associate IT Specialist

IT Technician

Service Desk Technician

Desktop Support Technician

Desktop Support Technician

MSP Level 2 IT Support and Help Desk

IT Support Associate I

Network Engineer

Desktop Support Technician

Information Technology Associate

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