Top 2267 Technical support advisor Jobs in Jersey City, Nj

Equipment Support Advisor
CFS Brands LLC —Lodi, NJ
- $25 - $30 an hour
- Call employer
- Word processing
- Computer literacy
- Mid-level
Information Technology Associate
World Insurance Associates LLC —Iselin, NJ
- $65,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
4d
IT Support Engineer
Financial Technology Partners —New York, NY
- $115,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Opportunities for advancement
Solutions Consultant, Infrastructure
AvePoint —Jersey City, NJ
- $175,000 - $225,000 a year
- Remote
- 5 years
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Technical Consultant, Mid-Market
Ramp —New York, NY
- $151,000 - $231,000 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Mid-level
- Travel reimbursement
- AD&D insurance
Lead Diagnostic Tech | Earn $120K+ Flat Rate Pay - 2094
Promotive —Staten Island, NY
- $100,000 - $120,000 a year
- Overtime
- Driver's License
- Mentoring
- Senior level
- Paid training
- Health insurance
Quick Apply
BUSINESS TECHNOLOGY MANAGER - AVIATION INSURANCE
United States Aviation Underwriters, Inc./USAIG —New York, NY
- $140,000 - $200,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Peer Recovery Specialist
Prevention Is Key —Pompton Lakes, NJ
- From $22 an hour
- Weekends as needed
- Background check
- Spanish
- Microsoft Excel
- 403(b) matching
- Health insurance
Quick Apply
Automotive Technician/Mechanic
Kollective Automotive Group —Brooklyn, NY
- $30 - $85 an hour
- Full-time
- ASE Certification
- Mechanic experience
- Dealership
- Health insurance
- 401(k)
Quick Apply
Fast Track to Partner
New York Life Insurance Company & NYLIFE Securitiess, LLC. —New York, NY
- $70,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Math
- Health savings account
- Health insurance
Quick Apply
Senior HVAC Systems Engineer
Rensair —Brooklyn, NY
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- 6 years
- Up to 50% travel
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply
12h
Associate Financial Advisor (Remote)
Dew Wealth Management —New York, NY
- $65,000 - $80,000 a year
- Email
- Remote
- Research
- Mid-level
- Finance
- Health savings account
- Health insurance
Tax Manager / Senior Tax Manager
Confidential —Florham Park, NJ
- $100,000 - $175,000 a year
- Full-time
- Hybrid work
- Background check
- CPA
- Mid-level
- Paid training
- Health insurance
Quick Apply
4d
Sr. Advisor or Director, Advanced Nuclear
New York State Energy Research —New York, NY
- $141,581 - $197,170 a year
- Full-time
- 5 years
- Data analysis skills
- Master's degree
Tax Manager / Senior Tax Manager
Confidential —Morristown, NJ
- $100,000 - $175,000 a year
- Full-time
- Hybrid work
- Background check
- CPA
- Mid-level
- Paid training
- Health insurance
Quick Apply
4d
Financial Services Tech Consulting Manager - WAM - Aladdin
EY —New York, NY
- $128,400 - $267,400 a year
- Computer Science
- Research
- 3 years
- Paid holidays
- Health insurance
Financial Services Tech Consulting Manager - WAM - Aladdin
EY —New York, NY
- $128,400 - $267,400 a year
- Computer Science
- Research
- 3 years
- Paid holidays
- Health insurance
Crown and Bridge Technician
Prodirect Dental Lab —Lyndhurst, NJ
- From $70,000 a year
- Full-time
- Background check
- Laboratory
- Anatomy knowledge
- Health insurance
- Dental insurance
Quick Apply
Electronic Health record and practice management client service coordinator
Enable Healthcare Inc. —Park Ridge, NJ
- $44,000 a year
- Evenings as needed
- Hybrid work
- Microsoft Excel
- Medical office experience
- HIPAA
Quick Apply
Director - Trust & Estate
PKF O'Connor Davies —Cranford, NJ
- $100,000 - $150,000 a year
- Hybrid work
- CPA
- Research
- Office
- Profit sharing
- Health savings account
Quick Apply

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technical support advisor jobs near jersey city, nj

Equipment Support Advisor

CFS Brands LLC -
Lodi, NJ

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Job Details

$25 - $30 an hour

Qualifications

Non-technical user support
Computer operation
Technical support via phone
Phone communication
Word processing
Computer literacy
Spreadsheets
Client inquiry handling
Process improvement
Mid-level
Industrial equipment troubleshooting
Electrical systems
Task prioritization
Troubleshooting electrical systems
Refrigeration
Trade school
Food industry
Warranty issues management
Productivity software
Cross-functional collaboration
Communication skills
Mechanical troubleshooting
Client interaction via phone calls

Full Job Description

Job Title: Equipment Support Advisor

Reports to: Category Director, Equipment Sales

Location: On-site, Lodi, New Jersey

About the Role: the Equipment Support Advisor provides technical support for warranty claims, product returns, and performance issues. This role is responsible for evaluating and processing warranty parts in a timely, accurate manner while communicating technical concepts to non-technical customers.

Key Responsibilities:

Assess, evaluate, and process returned warranty parts related to claims, ensuring all submissions are handled promptly to meet deadlines.
Effectively explain technical concepts to non-technical users, especially in stressful situations, with clarity, empathy, and reassurance.
Listen carefully to the customer’s issue to gather detailed information and provide the most accurate support.
Think critically and creatively to proactively find the best solution for the customer’s issue.
Ensure the problem is fully resolved and, when needed, follow up with the customer to confirm satisfaction.
Remain flexible and prepared to address a diverse range of customer requests and complaints, including those that fall outside your usual responsibilities.
Effectively manage your time to handle multiple customer inquiries, ensuring that each receives attention without oversight or neglect.
Prioritize tasks based on urgency and importance to meet customers’ needs in a timely manner.
Improve processes and documentation

Education and Experience:

Completion of trade school or factory training certification in Refrigeration, Electrical, Gas, Mechanical Commercial Equipment or equipment related experience.
Basic computer experience in Microsoft Office Programs, that includes spreadsheet and word processing.
Good electrical and mechanical aptitude with a history of troubleshooting service solutions for electrical and mechanical devices
Excellent verbal and written communication skills.
Strong phone skills for prompt, courteous, and efficient call handling.
Ability to work effectively within a team and collaborate with other departments as needed.
Familiarity with foodservice or consumer equipment and related experience a plus.

About CFS Brands:

Headquarters located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial hygiene products.

CFS BRANDS has maintained its industry-leading position and consistent growth with a strong focus on customer support and satisfaction, product variety and availability, and a unique ability to be a “one-stop shop” solution for a wide range of organizations. CFS BRANDS enjoys this competitive market advantage through its extensive network of brands and global manufacturing and distribution facilities.

CFS BRANDS’s core products include dinnerware, drinkware, professional cookware, industrial hygiene products brushes and cleaning tools, dispensing systems, and healthcare meal service equipment. These products are provided through major distributors customers across the country.

CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. More information on CFS BRANDS can be found at www.cfsbrands.com.

CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.

Apply Now

Refine Your Search

technical support advisor jobs in jersey city, nj

Equipment Support Advisor

Information Technology Associate

IT Support Engineer

Solutions Consultant, Infrastructure

Technical Consultant, Mid-Market

Lead Diagnostic Tech | Earn $120K+ Flat Rate Pay - 2094

BUSINESS TECHNOLOGY MANAGER - AVIATION INSURANCE

Peer Recovery Specialist

Automotive Technician/Mechanic

Fast Track to Partner

Senior HVAC Systems Engineer

Associate Financial Advisor (Remote)

Tax Manager / Senior Tax Manager

Sr. Advisor or Director, Advanced Nuclear

Tax Manager / Senior Tax Manager

Financial Services Tech Consulting Manager - WAM - Aladdin

Financial Services Tech Consulting Manager - WAM - Aladdin

Crown and Bridge Technician

Electronic Health record and practice management client service coordinator

Director - Trust & Estate

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