Top 54 Desktop support technician Jobs in Jersey Village, Tx

HELP DESK
AVATAR Managed Services —Houston, TX
- Writing skills
- Windows
- Analysis skills
Help Desk Technician I
US Physical Therapy —Houston, TX
- $44,000 - $46,000 a year
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Technician
Your Business Solutions —The Woodlands, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Dental insurance
- Tuition reimbursement
IT Desktop Support (MSP)
One Way Solutions LLC —Houston, TX
- $40,000 - $60,000 a year
- Full-time
- Customer service
- Mid-level
- Windows
Full-time Help Desk Technician
Houston Ballet —Houston, TX
- Full-time
- Windows
- Typing
- Entry level
- Paid parental leave
- AD&D insurance
Quick Apply
13d
Helpdesk Technician
Hays Electrical Services —Houston, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
IT Support Technician
Metro Vein Centers —Houston, TX
- $55,000 - $65,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
IT Help Desk Technician
Alchemy Consulting Group —Houston, TX
- $28,000 - $70,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
Quick Apply
IT Infrastructure Technician
Seatrium —Houston, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
Technical Support Specialist Level II
AIV LP —Houston, TX
- Research
- Mid-level
- Windows
Quick Apply
9d
IT Support Technician (IB3)
Foxconn Industrial Internet - FII —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
6h
Desktop Support Tech
CDI PRODUCTS LLC —Humble, TX
- Full-time
- Mid-level
- Office
- Analysis skills
Quick Apply
2d
Senior Systems Engineer
Prime ITS, Inc —Houston, TX
- $60,000 - $80,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Technician - Technology Services - 2026-2027 School Year
Tomball Independent School District —Tomball, TX
- $19.92 an hour
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
Desktop Support Engineer (Level 2)
NSC Global —Houston, TX
- Urgently hiring
- 5 years
- Research
- Mid-level
End User Systems Technician
Inframark —Katy, TX
- Full-time
- Background check
- Computer science
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
1d
Computer Repair Technician
One Way Solutions LLC —Houston, TX
- $45,000 - $60,000 a year
- Full-time
- Customer service
- 5 years
- Senior level
Network Operations Technician
Fulcrum Technology Solutions, LLC —Houston, TX
- Full-time
- Computer Science
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
Desktop Support Technician-Night Shift
Waaree Solar Americas Inc. —Brookshire, TX
- Full-time
- Computer Science
- Mid-level
- 1 year
Quick Apply
Computer Support Specialist
E-Logic INC —Houston, TX
- Full-time
- Customer service
- Mid-level
- SharePoint
Quick Apply

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HELP DESK

AVATAR Managed Services
Houston, TX

Apply Now

Job Details

Qualifications

Computer operation
Professional ethics
Writing skills
Windows
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Windows Server administration
Desktop administration
Team motivation (leadership skill)
Editing
Team building

Full Job Description

Join the AVATAR Team

We work hard and pray even harder. Unlike most customer service businesses, our staff comes first because we know if we take care of our own, they will in turn take care of our clients. Our culture focuses on fit, alignment, and opportunities for growth for all. We seek to promote up and from within wherever possible. AVATAR combines big company benefits with the empathy and personal development of a family-run operation for a best-in-class work environment.

At AVATAR, we are committed to excellence. If these values resonate with you, you might just have what it takes to become a part of our team.

HELP DESK

POSITION SUMMARY

This position is responsible for providing technical assistance and support via phone calls and e-mails from customers related to computer systems. A help desk specialist responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions. If there are any issues or changes required, such as forgotten passwords, viruses, or email issues, the help desk will be the first person employees will come to. Customer satisfaction, quick response, and resolution time per ticket are primary service levels of the help desk. Any escalations will be given to the first available Net Admin.

ACCEPTABLE PERFORMANCE

To accomplish this job successfully, an individual must be able to perform the assigned duties according to the acceptable standards established for the job role. The Help Desk technician must be able to complete each essential job function satisfactorily.

ROLE AND RESPONSIBILITIES

Promote and represent the corporate culture and core values in all aspects of your job duties. As a Team Leader, you should encourage and foster this behavior in your team.
Develop and maintain knowledge of client networks
- Network snapshot
- Hardware and software inventories
- Updating configuration records in ConnectWise PSA
- Basic understanding of Line of Business (LOB) applications and associated vendors
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to queries either in person or over the phone
- Ask questions to determine the nature of the problem
- Install, modify and repair computer hardware and software.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Run diagnostic programs to resolve problems
- Install computer peripherals for users
- Train computer users
Implement the Avatar “Company Way”
- Implement best practices
- Work with Net Admin to evaluate and recommend new software, hardware, or upgrades
Ensures client satisfaction
- Ask about any other outstanding problems
- Follow up with customers to ensure the issue has been resolved
Perform any other tasks assigned.

TEAM LEADER RESPONSIBILITIES

The first line of contact for support by end users
Works closely with the Net Admin team
Mentors and trains other Help Desk personnel
Organizes and conducts daily/weekly/monthly huddles and meetings with the team

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Communication, Oral – Speaks clearly and persuasively; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Communication, Written – Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively.
Problem Solving – Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group-solving situations.
Business Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
Team Builder – Balances team and individual responsibilities; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group problem-solving situations.
Analytical Skills – Ability to use thinking and reasoning to solve a problem.

SKILLS & ABILITIES

Experience: 2 plus years of experience in network / IT systems and troubleshooting steps.
Computer Skills: Extensive proficiency with information technology regarding both hardware and software.
In-depth knowledge of Microsoft server and desktop operating systems, specifically Server 2008 and 2012 and Windows 7, 8, and 10.
Certifications: Microsoft Server and Workstation; A+

Please fill in the form and we will be in contact with you as soon as possible.

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Refine Your Search

desktop support technician jobs in jersey village, tx

HELP DESK

Help Desk Technician I

Helpdesk Technician

IT Desktop Support (MSP)

Full-time Help Desk Technician

Helpdesk Technician

IT Support Technician

IT Help Desk Technician

IT Infrastructure Technician

Technical Support Specialist Level II

IT Support Technician (IB3)

Desktop Support Tech

Senior Systems Engineer

Helpdesk Technician - Technology Services - 2026-2027 School Year

Desktop Support Engineer (Level 2)

End User Systems Technician

Computer Repair Technician

Network Operations Technician

Desktop Support Technician-Night Shift

Computer Support Specialist

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Join the AVATAR Team

POSITION SUMMARY

Please fill in the form and we will be in contact with you as soon as possible.

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