At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
This role is part of Alcon's IT Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes.
The MES Engineer (IT-Focused) is responsible for the design, implementation, support, and continuous improvement of Manufacturing Execution Systems (MES) as enterprise applications within a regulated environment. This role ensures system reliability, data integrity, and compliance with GxP, FDA, and ISO standards while aligning MES platforms with broader IT architecture and business systems.
The position works cross-functionally with IT, Manufacturing, Quality, Automation (SCADA), and ERP (SAP) teams to deliver secure, scalable, and high-performing application solutions at our Manufacturing Facility in Johns Creek, GA. Specifics include:
Design, implementation, support, and continuous improvement of Manufacturing Execution Systems (MES) within a regulated medical device manufacturing environment. The engineer will work cross-functionally with Manufacturing, Quality, IT, SCADA, and SAP teams to deliver scalable, compliant, and high-performing MES solutions.
Key Responsibilities
1. MES Implementation & Configuration
Design, configure, and deploy MES solutions aligned with manufacturing processes
Translate business and production requirements into MES system configurations
Support system integrations with SCADA, ERP (e.g., SAP), and equipment systems
2. Production Support & Troubleshooting
Provide front-line and escalation support for MES-related production issues
Perform root cause analysis and implement corrective actions
Ensure timely resolution of system issues to minimize production impact
The ability to work on-call as needed
3. IT Application Validation & Compliance (GxP / CSA)
Support IT validation lifecycle activities (URS, IQ/OQ/PQ, RTM, validation reports)
Ensure MES compliance with FDA, GxP, and ISO 13485 requirements
Maintain audit-ready documentation and support inspections
4. Continuous Improvement
Identify and implement system enhancements to improve efficiency and usability
Analyze MES data and trends to support operational decisions
Participate in MES upgrades, releases, and optimization initiatives
5. Documentation & SOP Support
Develop and maintain SOPs, work instructions, and technical documentation
Support change control processes
Ensure proper documentation for system configurations and workflows
6. Training & Cross-Functional Collaboration
Train production users and stakeholders on MES functionality
Collaborate with Operations, Quality, IT, and Automation teams
Support change management and user adoption initiatives
WHAT YOU’LL BRING TO ALCON:
Bachelor’s degree or equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
The ability to fluently read, write, understand and communicate in English
Location: Onsite
Travel Requirements: Up to 10%
Relocation Assistance: None
Sponsorship Available: NO
PREFERRED:
Bachelor's Computer Science, Software Engineering, Information Technology or related discipline
Experience with AI and Machine Learning
Experience with MS Planner, Kneat, Teams Center, Simens Op Center, Pas-X
Validation experience
HOW YOU CAN THRIVE AT ALCON:
Collaborate with teammates to share standard processes and learnings as work evolves!
Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.
Grow your career in a highly collaborative and diverse environment.
Alcon provides robust benefits package including health, life, retirement, flexible time off for salaried associates, paid time off for hourly associates and much more!
Alcon Careers
See your impact at alcon.com/careers
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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY
Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.
