Overview
LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.
We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.
Job Summary
The Clinical Data and Laboratory Coordinator is responsible for ensuring the accuracy and timely reporting of clinical laboratory data, encompassing both the double data entry of study data from sites via Local Laboratory reports and ongoing communication with internal departments regarding sample testing. This role collaborates with Project Management, Data Management, Site Support Services, Laboratory Integration Team and Laboratory Services to ensure prompt, accurate reporting of results and maintenance of study data.
Essential Duties and Responsibilities
- Assists with double data entry of protocol study data, ensuring accuracy and consistency within the LIMS.
- Communicates with Laboratory Services regarding ongoing testing of clinical trial samples.
- Works different queues within the LIMS and associated clinical trials management software (e.g., Criticals/Cancellations, Overdue/Pending list, ARUP eExcepts, MayoLINK).
- Investigates pending laboratory results approaching or exceeding anticipated turnaround time to ensure prompt reporting.
- Collaborates with LIS, LIT, and Laboratory Services resources to resolve issues preventing laboratory results from being imported, reported, and/or released.
- Assists with digital accessing of reports and filing under appropriate study folders.
- Communicates with internal team members about updates, corrections, or urgent requests for results.
- Answers internal and external email requests in a timely manner.
- Performs problem resolution and investigation; opens and closes Jira tickets when requested.
- Stays current on SOPs relevant to job duties.
- Performs other related duties and tasks as necessary or assigned.
Education and Experience
- Two-year college or university program certificate preferred.
Skills and Ability
- Excellent attention to details.
- Strong planning and problem-solving skills.
- Ability to adhere to established timelines, processes and procedures.
- Self-motivating and ability to work well independently as well as using a collaborative team approach.
- Ability to incorporate new ideas to meet workload challenges.
- Ability to adapt to changing environments and requirements.
- Excellent organization and time management skills, communication and multitasking.
- Excellent listening and verbal comprehension skills, including ability to translate operational needs to team members.
- Proficient in Microsoft Office software.
Supervisory Responsibilities: None
Physical Demands:
On site, Other Desk-Based Roles
While performing the duties of this job, the occupant is regularly required to:
- Prolonged periods of sitting at a desk and working on a computer.
- Prolonged use of computer and headphones for conference calls.
- Communicate effectively via phone, video, and email.
- Use hands and fingers to operate a computer and other office equipment.
- Walk and/or reach with hands and arms.
- Read text of various sizes.
- Communicate with others and hear.
- Lift, pull and/or push up to 25 pounds.
Travel Requirements: Minimal
One Global Team
At LabConnect, we are proud to be one global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration. We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.
LabConnect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), creed, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to cultivating a workplace that is safe, equitable, and respectful for all. Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success.
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Join our team and discover how your work can impact patients' lives around the world!
Some of the Perks our LabConnectors Love:
- Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
- Health Benefits beginning on date of hire
- PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
- Short and Long-Term Disability, Life Insurance, and AD&D
- We celebrate our differences, which enriches our culture!
In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.
We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here: https://www.dol.gov/agencies/whd/posters
LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to https://www.labconnect.com/
If you need assistance to complete your job application, search for a job opening, or submit an online application at LabConnect, please email
[email protected] or call +1 (423) 722-3155.
