Top 94 Center representative Jobs in Johnson City Tn

Customer Service Representative - Tri-Cities, TN
ACT —Johnson City, TN
- Full-time
- Background check
- Sales
- Computer literacy
Quick Apply
Assistant Store Manager
TJ Maxx —Johnson City, TN
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
3d
Retail Sales Associate
Skechers USA Retail, LLC —Johnson City, TN
- $16.00 - $16.97 an hour
- Part-time
- 18 years or older
- Merchandising
- No high school diploma
- On-the-job training
- Flexible schedule
Quick Apply
Box Office Assistant
City of Johnson City —Johnson City, TN
- From $18.94 an hour
- Extended hours
- Background check
- Office
- High school diploma or GED
Quick Apply
15h
Administrative Assistant
SOUTHEASTERN RETINA ASSOCIATES PC —Johnson City, TN
- Full-time
- Basic math
- HIPAA
- High school diploma or GED
Quick Apply
Sales Associate
Boot Barn —Johnson City, TN
- Extended hours
- Heavy lifting
- Merchandising
- Communication skills
- Store discount
- Health insurance
Quick Apply
PT Cashier/Merchandise Associate
HomeGoods —Johnson City, TN
- $13.00 - $13.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
6d
Patient Services Representative
Envision Eye Care —Bristol, TN
- $14 - $16 an hour
- Full-time
- Clinic
- Organizational skills
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Patient Access Specialist - PRN
Ensemble RCM LLC —Johnson City, TN
- $17.00 - $18.15 an hour
- Part-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
12h
Call Center Operations Manager - Healthcare - Fairview, TN
ACT —Johnson City, TN
- Full-time
- Mid-level
- High school diploma or GED
- Criminal background check
- Paid holidays
- Paid time off
Quick Apply
10d
Customer Service Representative
U-Haul —Johnson City, TN
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Freight Coordinator (Part-Time)
Buckle —Johnson City, TN
- Part-time
- 18 years or older
- Merchandising
- No experience needed
- Employee assistance program
- Paid sick time
Quick Apply
Coordinated Community Response Specialist
Branch House DBA Sullivan County Justice Center —Blountville, TN
- $24.50 an hour
- Email
- Bilingual
- Background check
- Public speaking
- Health insurance
- Dental insurance
Quick Apply
8d
CSR (Johnson City)
Glass America —Johnson City, TN
- Full-time
- Mid-level
- High school diploma or GED
- Military encouraged
- Paid parental leave
- Paid holidays
Quick Apply
Manager, Consumer Call Center (8a-5p) Administrative -Bristol, TN
Ballad Health —Bristol, TN
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
Call Center Operations Manager - Kingsport & Blountville, TN
ACT —Kingsport, TN
- Full-time
- Mid-level
- Children
- Recruiting
- Paid holidays
- Paid time off
Quick Apply
6d
Transportation Security Officer
US Transportation Security Administration —Bristol, TN
- $40,736 - $56,844 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays
Patient Care Technician - PCT
Fresenius Medical Care —Johnson City, TN
- Full-time
- Inventory control
- Heavy lifting
- Laboratory experience
1d
PRN Intake RN
Creekside Behavioral Health —Kingsport, TN
- Part-time
- CPR Certification
- Nursing
- Psychiatry
Quick Apply
Licensed Health Insurance Agent (Seasonal) Remote TN
Qualfon —Tennessee
- $20 an hour
- Seasonal
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Work from home
Quick Apply
2d

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Customer Service Representative - Tri-Cities, TN

ACT -
Johnson City, TN

Quick Apply

Job Details

Full-time

Qualifications

Phone communication
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Advanced Call Center Technologies – Job Description
Call Center Representative – Agent
Reports To: Operations Supervisor
Department: Operations
FLSA Status: Non-exempt
Summary
Customer Service Representatives use excellent communication and interpersonal skills to assist customers. In this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with strong negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities

Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds quickly and effectively to customer questions.
Multitasks by documenting information while speaking with the consumer.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients’ specific quality standards.
Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Promotes positive interactions with others through effective communication with customers and team members, including real-time coaching and collaboration.
Regular, predictable, and reliable attendance is critical to success in this role.
Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary; completes tasks on time or communicates alternate plans.
Other duties as assigned by management.

Essential Physical and Communication Requirements

Ability to see sufficiently to read computer screens, system alerts, written materials, and customer account information.
Ability to hear inbound calls and verbal instructions clearly in real-time.
Ability to speak clearly and effectively to customers and team members on the telephone and in person.
Ability to read and comprehend written instructions, system prompts, policies, procedures, and customer information.

Competency Requirements

Data Entry Accuracy – Good attention to detail and basic computer skills.
Communication Skills – Clear communication with employees and customers.
Background Check – Must be able to successfully pass a criminal background check.

Education and/or Experience

High School Diploma or GED required.
Previous call center or customer assistance experience preferred.

Computer Skills

Good typing skills.
Ability to navigate multiple computer screens and applications.

ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge.

Quick Apply

Refine Your Search

center representative jobs in johnson city tn

Customer Service Representative - Tri-Cities, TN

Assistant Store Manager

Retail Sales Associate

Box Office Assistant

Administrative Assistant

Sales Associate

PT Cashier/Merchandise Associate

Patient Services Representative

Patient Access Specialist - PRN

Call Center Operations Manager - Healthcare - Fairview, TN

Customer Service Representative

Freight Coordinator (Part-Time)

Coordinated Community Response Specialist

CSR (Johnson City)

Manager, Consumer Call Center (8a-5p) Administrative -Bristol, TN

Call Center Operations Manager - Kingsport & Blountville, TN

Transportation Security Officer

Patient Care Technician - PCT

PRN Intake RN

Licensed Health Insurance Agent (Seasonal) Remote TN

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