Top 31 Communication specialist Jobs in Johnston, Ia

Documentation and Knowledge Management Specialist
Delta Dental of Iowa —Johnston, IA
- Full-time
- Microsoft Word
- Microsoft Excel
- HIPAA
- Dental insurance
Content Marketing Senior Associate
Principal Financial Group —Des Moines, IA
- $58,900 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
11d
Marketing Operations Associate
Principal Financial Group —Des Moines, IA
- $58,900 - $70,000 a year
- Full-time
- Hybrid work
- Marketing
- Customer service
- Mid-level
12d
Communications Support Specialist A&S
Drake University —Des Moines, IA
- Online Application
- Mid-level
- Databases
- University
6d
Legislative Operations Specialist
State of Iowa —Des Moines, IA
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
3d
Associate, Marketing – Content
Kohlberg Kravis Roberts & Co. —Des Moines, IA
- $115,000 - $120,000 a year
- Email
- 7 years
- Marketing
- Mid-level
Content Design and Marketing Specialist
Des Moines University —West Des Moines, IA
- $63,000 - $67,000 a year
- Email
- Hybrid work
- Marketing
- Mid-level
- University
- Health insurance
- Tuition reimbursement
PT Public Relations Coordinator
Drake University —Des Moines, IA
- Part-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
Digital Media Specialist
Duplication Media —Urbandale, IA
- $15 an hour
- Part-time
- In-person
- Visual & Performing Arts
- Internship
Quick Apply
13d
Marketing Content Specialist
Integrity Marketing Group —Urbandale, IA
- Full-time
- Mid-level
- Bachelor's degree
- 2 years
Quick Apply
Social Media & Digital Marketing Specialist
Arona Home Essentials —Des Moines, IA
- Mid-level
Quick Apply
Senior Email Marketing Coordinator
Practical Farmers of Iowa —Ames, IA
- $55,000 - $59,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Paid parental leave
- Health insurance
6d
Versova - Senior Communications Specialist
Versova —Des Moines, IA
- Weekends as needed
- Background check
- Spanish
- 6 years
- Health savings account
- Paid holidays
Quick Apply
9d
Enrollment Marketing Specialist (Admissions)
Aveda Institutes, & Nurtur Salon & Spas —West Des Moines, IA
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Specialist I, Marketing
Mediacom Communications Corporation —Des Moines, IA
- $19 - $22 an hour
- Weekends as needed
- Up to 50% travel
- Marketing
- Mid-level
- Wellness program
- Paid holidays
Content Marketing Specialist
Baker Group —Ankeny, IA
- Full-time
- Construction site
- Marketing
- 5 years
Quick Apply
2d
Communications Specialist - Temporary
Iowa State University —Ames, IA
- Part-time
- Mid-level
- University
- Bachelor's degree
4h
Demand Generation Specialist
TRACTOR ZOOM INC —West Des Moines, IA
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
2d
Assistant/Associate Athletic Director for Video Production
Drake University —Des Moines, IA
- Weekends as needed
- Background check
- Management
- High school
- Tuition reimbursement
4d
Auditorium Technical Specialist
City of Ames, IA —Ames, IA
- $24.60 - $26.10 an hour
- Part-time
- 18 years or older
- CPR Certification
- Management
12d

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Documentation and Knowledge Management Specialist

Delta Dental of Iowa -
Johnston, IA

Apply Now

Job Details

Full-time

Benefits

Dental insurance

Qualifications

Microsoft Word
Microsoft Excel
HIPAA compliance
Presentation software
HIPAA
Healthcare privacy protection
Collaborative technology platforms
Microsoft Teams
SharePoint
Cross-functional collaboration
Technical Proficiency
Cross-functional communication

Full Job Description

Description:

Come Smile with Us!

Join Delta Dental of Iowa as a Documentation & Knowledge Management Specialist where you will help unlock institutional knowledge, strengthen process clarity, and build a more connected, future-ready organization. You will partner cross-functionally with teams and leaders across the enterprise to create, maintain, and improve process and technical documentation, ensuring critical information is clear, accessible, and scalable. You will leverage tools like SharePoint to organize and manage knowledge effectively, enabling stronger collaboration, more consistent execution, and faster onboarding and upskilling. Additionally, you will support the vendor management lifecycle by maintaining consistent and accurate records, tracking key milestones and requirements, and ensuring alignment to established processes. Your work will play a key role in driving efficiency, reducing reliance on individual expertise, and supporting how the organization learns and grows.

Learn why Jennifer enjoys working on the Operations team.

Essential Functions and Principal Accountabilities

Develop, maintain, and improve process documentation, procedures, job aids, and reference materials for workflows across the organization.
Translate complex business, regulatory, compliance, and technical requirements into clear, practical documentation that supports consistent execution.
Partner with enterprise subject matter experts to gather inputs, capture decision logic, and document both the “how” and “why” behind processes to ensure continuity of knowledge across teams.
Capture and translate institutional and historical knowledge from tenured staff into structured, accessible documentation that supports knowledge transfer, onboarding, and cross-training.
Partner with leaders to identify critical knowledge gaps and proactively document processes that reduce dependency on individual contributors and support a more resilient, future-ready workforce.
Develop, maintain, and promote enterprise standards for process documentation, including templates, formatting, and best practices to ensure consistency and usability across departments.
Educate and support teams in adopting standardized documentation practices and tools, driving alignment in how information is created, maintained, and shared.
Monitor and reinforce adoption of documentation standards across teams to support long-term consistency and sustainability.
Maintain document governance, version control, and update cycles to ensure materials remain current as processes, tools, or regulations change.
Design and maintain information architecture within SharePoint (site structure, navigation, document libraries). Ensure documentation is organized, stored, and easily accessible within designated systems (e.g., SharePoint or knowledge repositories) enabling teams to quickly locate and use information.
Partner with business teams to support workflow automation and content lifecycle management within SharePoint.
Identify gaps or inconsistencies in documentation or processes and recommend opportunities for clarity, efficiency, or improvement.
Partner with process owners and leaders to communicate updates and changes to policies and procedures to relevant stakeholders.
Serve as a coordination point between vendor owners and internal partners, ensuring vendor-related activities are tracked, documented, and aligned to established processes.
Support the implementation of consistent vendor management practices across departments and maintain organized, audit-ready vendor records.
Establish and maintain positive working relationships with internal and external stakeholders.
Adhere to quality, documentation, and turnaround time standards.
Comply with all company policies and procedures, including applicable DDPA standards.
Maintain strict confidentiality and adhere to all HIPAA requirements.
Perform other duties as assigned.

Requirements:

Required

Bachelor’s degree or equivalent experience in business, healthcare administration, technical writing, compliance, or a related field.
Experience in process documentation, technical writing, project coordination, or a related role.
Strong written communication skills, with the ability to create clear, practical, and user-friendly documentation.
Ability to organize complex information and translate it into easy-to-use procedures and materials.
Experience working collaboratively across departments and influencing without direct authority.
Strong attention to detail, follow-through, and organizational skills with the ability to manage multiple priorities.
Proficiency with Microsoft 365 tools (Word, Excel, PowerPoint, SharePoint, Teams).
Ability to balance focused documentation work with coordination and administrative responsibilities.
Ability to maintain strict confidentiality; adherence to all HIPAA laws.
Dependability in attendance and punctuality.

Preferred

Experience in healthcare, insurance, or a regulated environment.
Experience designing or administering SharePoint sites, document libraries, or workflows.
Experience with project tracking or workflow management tools.
Familiarity with documentation governance, knowledge management practices, or regulatory documentation requirements.

Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.

Apply Now

Refine Your Search

communication specialist jobs in johnston, ia

Documentation and Knowledge Management Specialist

Content Marketing Senior Associate

Marketing Operations Associate

Communications Support Specialist A&S

Legislative Operations Specialist

Associate, Marketing – Content

Content Design and Marketing Specialist

PT Public Relations Coordinator

Digital Media Specialist

Marketing Content Specialist

Social Media & Digital Marketing Specialist

Senior Email Marketing Coordinator

Versova - Senior Communications Specialist

Enrollment Marketing Specialist (Admissions)

Specialist I, Marketing

Content Marketing Specialist

Communications Specialist - Temporary

Demand Generation Specialist

Assistant/Associate Athletic Director for Video Production

Auditorium Technical Specialist

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