Top 96 Citizens Jobs in Johnston, Ri

Customer Service Representative
Citizens Financial Group —Johnston, RI
- From $22 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
12d
Customer Service Representative - Second Shift
Citizens Financial Group —Johnston, RI
- From $22 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
12d
Virtual Wealth Advisor - Boston, MA
Citizens Financial Group —Johnston, RI
- $65,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Janitorial Custodian - 2nd Shift
Citizens Financial Group —Johnston, RI
- $18 - $22 an hour
- Full-time
- Background check
- Customer service
- Writing skills
- Health insurance
- Dental insurance
5d
Citizens Banker
Citizens Financial Group —North Smithfield, RI
- $25.00 - $31.25 an hour
- Weekends as needed
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
8h
Servicing Ops Specialist
Citizens Financial Group —Johnston, RI
- Overtime
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
14h
Collection Recovery Specialist
Citizens Financial Group —Johnston, RI
- From $22 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
13d
Staff Auditor
Citizens Financial Group —Johnston, RI
- $73,000 - $97,000 a year
- Full-time
- Background check
- Microsoft Excel
- Office
- Health insurance
- Dental insurance
6d
Virtual Assistant - Bilingual Spanish speaking (on site)
Citizens Financial Group —Johnston, RI
- From $24.04 an hour
- Weekends as needed
- Background check
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Citizens Teller
Citizens Financial Group —East Greenwich, RI
- $21.00 - $22.70 an hour
- Weekends as needed
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Consumer Call Monitoring Manager
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Servicing Ops Analyst- Estate Services
Citizens Financial Group —Johnston, RI
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
10d
Custodian Tech
Citizens Financial Group —North Kingstown, RI
- $22 - $28 an hour
- Overtime
- Background check
- Office
- High school diploma or GED
- Fuel card
- Health insurance
Commercial Operations Loan Closer II
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
3d
Paralegal
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
5d
Senior Incident Manager
Citizens Financial Group —Johnston, RI
- $100,000 - $135,000 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Health insurance
- Dental insurance
14h
Office of the Customer Quality & Operations Execution Lead
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Microsoft Excel
- 5 years
- Health insurance
- Dental insurance
13d
Customer Excellence Execution Professional
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
CSI Investment Assistant II - Johnston, RI
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
14d
Asset Finance Analysis & Reporting Analyst
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
6d

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Customer Service Representative

Citizens Financial Group -
Johnston, RI

Apply Now

Job Details

Full-time
From $22 an hour
12 days ago

Benefits

Paid training
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Work from home
Parental leave
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Computer operation
Computer skills

Full Job Description

Description

Starting Salary: $22 / hour

Start Date: 9/14/2026

When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.

Primary responsibilities include

Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will:

Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back. You’ll have scheduled breaks throughout your day.
Help customers improve their banking experience and build customer relationships by recommending products and services that meet their banking needs.
Receive extensive paid training to build your expertise and prepare you to handle customer inquiries of increasing complexity.

What you'll get

Meaningful work & relationships – Feel satisfaction and pride in producing high-quality support for our customers. Experience supportive leadership and a team that has your back to foster a sense of camaraderie. Our Contact Center colleagues are regularly celebrated, and it’s common for colleagues who go above and beyond for customers, or one another, to receive Credo Awards. This monetary reward has points that never expire and can be redeemed for brand-name products and gift cards in our online store.
Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
Career opportunities, reward, and upskilling – Many promotional roles throughout the Contact Center are hired from within the team. See your hard work rewarded with opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Qualifications, Education, Certifications and/or Other Professional Credentials

High School degree or equivalent
Minimum 1 year of exceptional performance in a customer-facing role
Computer proficiency
Strong verbal communication skills
Positive and customer-focused mindset
Strong listening and problem solving abilities
Superior interpersonal skills with the ability to navigate through difficult situations
Ability to multi-task in a fast-paced environment
Detail-oriented with a strong sense of urgency.
Experience recommending and referring products/services to customers, preferred
Qualified candidates must complete a virtual job tryout after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30 minutes for the self-guided tryout that includes exercises and a video interview question. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll learn more about what the role entails, complete a few, short exercises that assess core competencies that matter for our Contact Center Specialists, and answer a question on video. This step accelerates the hiring process. Our Citizens recruiters will review your application and tryout, and schedule candidates who are a fit for the role directly with the hiring manager.

Hours & Work Schedule

Hours per Week: 40
Work Schedule: Various 1st Shift Schedules. All shifts will include working 1 weekend day
- Must have ability to work holidays
Work Structure: Hybrid- 2 days in Office 3 days work from home

#LI-JH1

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Awards We've Received

Glassdoor Best Place to Work in Consulting, Finance & Insurance

Human Rights Campaign Corporate Equality Index 100 Award

Newsweek America's Most Charitable Company

The Banker's
US Bank of the Year

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

Disability:IN Best Places to Work for Disability Inclusion

Apply Now

Refine Your Search

citizens jobs in johnston, ri

Customer Service Representative

Customer Service Representative - Second Shift

Virtual Wealth Advisor - Boston, MA

Janitorial Custodian - 2nd Shift

Citizens Banker

Servicing Ops Specialist

Collection Recovery Specialist

Staff Auditor

Virtual Assistant - Bilingual Spanish speaking (on site)

Citizens Teller

Consumer Call Monitoring Manager

Servicing Ops Analyst- Estate Services

Custodian Tech

Commercial Operations Loan Closer II

Paralegal

Senior Incident Manager

Office of the Customer Quality & Operations Execution Lead

Customer Excellence Execution Professional

CSI Investment Assistant II - Johnston, RI

Asset Finance Analysis & Reporting Analyst

I want to receive the latest job alert for citizens in johnston, ri

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