Top 38 Desk support Jobs in Johnstown, Ny

Help Desk Analyst Tier 1 Support
Nesco Resource, LLC —Scotia, NY
- $60,000 - $85,000 a year
- On call
- Mid-level
- Driver's License
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
4d
Scheduling Coordinator II
Ellis Medicine —Amsterdam, NY
- $17.46 - $25.32 an hour
- Full-time
- Hospital
- Ability to walk for extended periods
- Mid-level
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Cashier
Home Depot —Amsterdam, NY
- $17.00 - $17.50 an hour
- 1 year
- Entry level
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Fort Plain, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Amsterdam, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Information Technology Specialist I - Construction Design a Plus
The LiRo Group —Albany, NY
- $60,000 - $72,000 a year
- Full-time
- Research
- Mid-level
- Office
- Employee stock purchase plan
- Referral program
12d
Quality Control Documentation Specialist
ELECTRO-METRICS CORPORATION —Johnstown, NY
- $23 - $29 an hour
- Full-time
- Mid-level
- Office
- Ability to sit for extended periods
Quick Apply
Pro Customer Service/Sales
Home Depot —Amsterdam, NY
- $17.00 - $18.50 an hour
- Entry level
- Commercial
Teacher Assistant
YAI - Seeing Beyond Disability —Amsterdam, NY
- $22 - $24 an hour
- Full-time
- School experience
- Classroom
- Microsoft Outlook
- 403(b) matching
- Paid holidays
Dental Office Assistant - Business Assistant
1st Advantage Dental —Glenville, NY
- $20 - $29 an hour
- Full-time
- Dental office
- Current TB test
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
20h
Teacher Assistant- Job Coach
YAI - Seeing Beyond Disability —Amsterdam, NY
- $24 an hour
- Full-time
- School experience
- Classroom
- Microsoft Outlook
Ambulatory Office Assistant I, Per Diem, Little Falls Primary Care
Bassett Healthcare Network —Little Falls, NY
- $17.32 - $25.98 an hour
- Per diem
- Vital signs
- Computer literacy
- Primary Care
Quick Apply
5d
Revenue Crimes Specialist Trainee 1/Revenue Crimes Specialist Trainee 2/Revenue Crimes Specialist 1
State of New York - Taxation & Finance, State —Schenectady, NY
- $53,764 - $85,138 a year
- Full-time
- Background check
- Residential
- Driver's License
Top Trimmer
Lewis Services —Amsterdam, NY
- $34.67 an hour
- Full-time
- Ability to lift 50 pounds
- Paid training
- Employee assistance program
Assistant Director
Schenectady Community Home aka Joan Nicole Prince Home —Schenectady, NY
- From $20,000 a year
- Part-time
- Public speaking
- Mid-level
- Residential
- Paid time off
- Flexible schedule
Quick Apply
Manager Technology Operations
St Marys Healthcare —Amsterdam, NY
- $110,000 a year
- Full-time
- Microsoft Excel
- Azure
- 5 years
Quick Apply
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Case Strategist Sales Representative
Polston Tax Resolution & Accounting —United States
- $100,000 - $150,000 a year
- Full-time
- Remote
- CPA
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply

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IT Help Desk
SCI —Glens Falls, NY
Ability to work with customer base and educate customers on navigating new technologies. Unit Testing of web applications before changes are made to go live.
$16.50 - $18.50 an hour
Quick Apply
Tier 1 Managed IT Technician
Usherwood Office Technology —Albany, NY
Responds to telephone, email, and on-line requests for technical support. Minimum one-year experience in a technical support or help desk center is preferred.
$21 - $25 an hour

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Career Advancement Instructor
Godman Guild Association —Columbus, OH
Valid driver license and proof of insurance preferred. Clearly communicate program expectations, schedules, content, and benefits to prospective participants,…
From $55,000 a year
Quick Apply
4d

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desk support jobs near johnstown, ny

Help Desk Analyst Tier 1 Support

Nesco Resource, LLC -
Scotia, NY

Quick Apply

Job Details

$60,000 - $85,000 a year
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance

Qualifications

Customer communication
Productivity software support
Customer support ticket management
IP networking
Ticketing system technical support

Full Job Description

Role Title: Help Desk Analyst
Location: Scotia, NY
Compensation: $65,000 - $85,000

Role Summary:

The Help Desk Analyst provides first-line technical support for end users across the organization. This role requires a solid foundation in operating systems, application support, and basic networking concepts including DHCP, DNS, TCP/IP, Windows domains, and Microsoft 365.
The ideal candidate demonstrates strong customer service skills, technical troubleshooting ability, and a strong work ethic. This position involves frequent interaction with employees across multiple departments and requires effective management of service requests through a ticketing system while delivering timely, professional technical support.

Primary Responsibilities

Provide first-level technical support for issues related to computers, software, hardware, phones, peripherals, wireless devices, A/V equipment, and other technology systems. Support may be delivered in person, remotely, or through travel to company locations.
Manage and resolve help desk tickets, ensuring timely response and resolution in accordance with service expectations.
Build, maintain, and deploy desktop images to streamline workstation configuration and management.
Administer basic user account management within Active Directory and assist with Microsoft 365 mailbox issues.
Escalate complex or unresolved issues to Tier 2 support or Systems Administration teams with appropriate documentation and troubleshooting details.
Support company information security initiatives, including adherence to policies, documentation of procedures, and maintenance of system and network availability.
Follow up with users to ensure issues are fully resolved and customer satisfaction is achieved.
Participate in an on-call support rotation as required.

Qualifications

Experience troubleshooting computers, operating systems, printers, network connectivity, mobile devices, wireless devices, copiers, and scanners.
Strong working knowledge of Microsoft Windows operating systems and Microsoft Office applications in a Windows domain environment.
Familiarity with networking fundamentals such as DHCP, DNS, and TCP/IP.
Excellent verbal and written communication skills with a strong focus on customer service.
Strong problem-solving abilities and adaptability when addressing new or unfamiliar technical issues.
Ability to work independently with minimal supervision while maintaining accountability.
Willingness and ability to learn new technologies quickly in a fast-paced environment.
Valid driver’s license and reliable transportation.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. PRO062

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Refine Your Search

desk support jobs in johnstown, ny

Help Desk Analyst Tier 1 Support

Scheduling Coordinator II

Cashier

Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

Information Technology Specialist I - Construction Design a Plus

Quality Control Documentation Specialist

Pro Customer Service/Sales

Teacher Assistant

Dental Office Assistant - Business Assistant

Teacher Assistant- Job Coach

Ambulatory Office Assistant I, Per Diem, Little Falls Primary Care

Revenue Crimes Specialist Trainee 1/Revenue Crimes Specialist Trainee 2/Revenue Crimes Specialist 1

Top Trimmer

Assistant Director

Manager Technology Operations

Military Service - U.S. Navy, Information Technology Professional

Case Strategist Sales Representative

Epic Healthy Planet Analyst II

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